Goddard Riverside
Assistant Program Director (IMT)
Job Location:
Intensive Mobile Team - New York, NY
Education Level:
Master's
Salary Range:
$68,640 - $77,220
Join Goddard Riverside to help support the Intensive Mobile Treatment (IMT) Team, providing treatment and support services for individuals with frequent interactions with the mental health, substance abuse, criminal justice, and homeless services systems.
Our organization is a leading human services agency in Manhattan, serving approximately 30,000 New Yorkers across a range of populations, including children, youth, families, homeless individuals, and older adults.
Program Description The IMT Team stays connected to individuals regardless of their location—in shelters, on the street, in housing, hospitals, or jail—delivering recovery‑oriented, trauma‑informed care.
Purpose of Position The Assistant Program Director supports the Program Director with oversight of the program, providing administrative and clinical support to the IMT team and ensuring the principles of recovery‑oriented, trauma‑informed service delivery are upheld.
Schedule Monday through Friday, 9:00 am – 5:00 pm
Roles, Responsibilities, and Essential Duties
Carry a small caseload and provide recovery‑oriented, field‑based clinical and case management services.
Perform client assessments and formulate client‑centered treatment goals.
Facilitate linkages to medical, substance use, rehabilitation, entitlement, and community resources; assist with completion of referrals and applications.
Provide crisis intervention, safety planning, and de‑escalation in community settings.
Accompany clients to appointments as needed.
Maintain timely, accurate, clinically sound documentation in accordance with program and DOHMH standards.
Communicate regularly with clients’ families about their needs and progress.
Build trusting, ongoing relationships with clients and natural supports across all environments.
Rotate on‑call service outside of work hours; assist in covering on‑call services when staff are unavailable.
Collaborate within a team‑based case management model to ensure cohesive, wraparound support.
Provide reflective clinical supervision to staff and interns; support skill development, critical thinking, and self‑awareness.
Support staff wellness and a collaborative team culture.
Assist with recruitment, onboarding, performance discussions, and annual evaluations.
Assist with program administration, including staff schedules and financial reporting.
Assist in ensuring staff is adequately trained according to DOHMH standards; maintain records of staff trainings.
Support the Program Director with audits, reporting, and other communications (including DOHMH, AOT, MAVEN, CAPS, etc.).
Help ensure data accuracy, quality assurance, and adherence to policies while collaborating with staff to problem‑solve barriers.
Identify and document reportable incidents based on established guidelines.
Assist with program workflows, fiscal processes, training logs, and administrative systems.
Perform Program Director’s duties in their absence.
Serve as a liaison to hospitals, shelters, correctional settings, outreach teams, housing providers, and other partners.
Participate in case conferences and meetings to support continuity of care, advocate for clients, and work to meet client goals.
Promote strong, professional communication and collaborative problem‑solving across systems.
Co‑lead staff meetings, case conferences, and trainings.
Assist in developing and maintaining procedures aligned with DOHMH, AOT, and agency standards.
Support staff in meeting documentation and service expectations through coaching, guidance, and early intervention when challenges arise.
Promote safety protocols for field‑based work and contribute to a culture of learning, accountability, and harm reduction.
Qualifications / Educational Requirements
Licensed Master Social Worker (LMSW), Licensed Mental Health Counselor (LMHC), or Limited Permit Mental Health Counselor (LP‑MHC) required.
Minimum 2 years’ experience working with the mental health, homeless services, or justice‑involved systems.
Preferred Skills, Knowledge, and Abilities
SIFI (Seminar in Field Instruction) certification preferred.
Driver’s license preferred.
IMT Team experience is a plus.
Fluency in Spanish or American Sign Language (ASL) is a plus.
Computer Skills
Proficient in Microsoft Office Suite (Word, Outlook, Excel).
Ability to use or learn AWARDS, AOT, and Maven databases.
Familiarity with other electronic databases, programs, and funder‑related software as needed.
Technical And Physical Requirements
Walking, climbing stairs, carrying up to 35 pounds.
Comfortable traveling by public transportation throughout the 5 boroughs.
Employee Benefits
Medical/Dental/Vision
Life Insurance, Commuter Benefits, Employee Assistance Program (EAP), Flexible Spending Accounts
403(b) Thrift Retirement Plan
12 Annual Sick Days
12 Agency Holidays
20 Days (4 Weeks) of Paid Time Off and an additional week after 5 years of employment.
More than 6 weeks total paid time off.
We are committed to building an inclusive workplace community grounded in respect for differences. We support hiring a broadly diverse team of qualified individuals who will contribute to our organizations.
Goddard Riverside and Isaacs Center provide equal employment opportunities to employees and applicants for employment without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, gender identity or any other characteristic protected by federal, state, or local law.
The intent of this job description is to provide a representative summary of duties and responsibilities that will be required of this position and title and shall not be construed as a declaration of the specific duties and responsibilities of any particular position. Employees may be requested to perform job‑related tasks other than those specifically presented in this description. This job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
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Job Location:
Intensive Mobile Team - New York, NY
Education Level:
Master's
Salary Range:
$68,640 - $77,220
Join Goddard Riverside to help support the Intensive Mobile Treatment (IMT) Team, providing treatment and support services for individuals with frequent interactions with the mental health, substance abuse, criminal justice, and homeless services systems.
Our organization is a leading human services agency in Manhattan, serving approximately 30,000 New Yorkers across a range of populations, including children, youth, families, homeless individuals, and older adults.
Program Description The IMT Team stays connected to individuals regardless of their location—in shelters, on the street, in housing, hospitals, or jail—delivering recovery‑oriented, trauma‑informed care.
Purpose of Position The Assistant Program Director supports the Program Director with oversight of the program, providing administrative and clinical support to the IMT team and ensuring the principles of recovery‑oriented, trauma‑informed service delivery are upheld.
Schedule Monday through Friday, 9:00 am – 5:00 pm
Roles, Responsibilities, and Essential Duties
Carry a small caseload and provide recovery‑oriented, field‑based clinical and case management services.
Perform client assessments and formulate client‑centered treatment goals.
Facilitate linkages to medical, substance use, rehabilitation, entitlement, and community resources; assist with completion of referrals and applications.
Provide crisis intervention, safety planning, and de‑escalation in community settings.
Accompany clients to appointments as needed.
Maintain timely, accurate, clinically sound documentation in accordance with program and DOHMH standards.
Communicate regularly with clients’ families about their needs and progress.
Build trusting, ongoing relationships with clients and natural supports across all environments.
Rotate on‑call service outside of work hours; assist in covering on‑call services when staff are unavailable.
Collaborate within a team‑based case management model to ensure cohesive, wraparound support.
Provide reflective clinical supervision to staff and interns; support skill development, critical thinking, and self‑awareness.
Support staff wellness and a collaborative team culture.
Assist with recruitment, onboarding, performance discussions, and annual evaluations.
Assist with program administration, including staff schedules and financial reporting.
Assist in ensuring staff is adequately trained according to DOHMH standards; maintain records of staff trainings.
Support the Program Director with audits, reporting, and other communications (including DOHMH, AOT, MAVEN, CAPS, etc.).
Help ensure data accuracy, quality assurance, and adherence to policies while collaborating with staff to problem‑solve barriers.
Identify and document reportable incidents based on established guidelines.
Assist with program workflows, fiscal processes, training logs, and administrative systems.
Perform Program Director’s duties in their absence.
Serve as a liaison to hospitals, shelters, correctional settings, outreach teams, housing providers, and other partners.
Participate in case conferences and meetings to support continuity of care, advocate for clients, and work to meet client goals.
Promote strong, professional communication and collaborative problem‑solving across systems.
Co‑lead staff meetings, case conferences, and trainings.
Assist in developing and maintaining procedures aligned with DOHMH, AOT, and agency standards.
Support staff in meeting documentation and service expectations through coaching, guidance, and early intervention when challenges arise.
Promote safety protocols for field‑based work and contribute to a culture of learning, accountability, and harm reduction.
Qualifications / Educational Requirements
Licensed Master Social Worker (LMSW), Licensed Mental Health Counselor (LMHC), or Limited Permit Mental Health Counselor (LP‑MHC) required.
Minimum 2 years’ experience working with the mental health, homeless services, or justice‑involved systems.
Preferred Skills, Knowledge, and Abilities
SIFI (Seminar in Field Instruction) certification preferred.
Driver’s license preferred.
IMT Team experience is a plus.
Fluency in Spanish or American Sign Language (ASL) is a plus.
Computer Skills
Proficient in Microsoft Office Suite (Word, Outlook, Excel).
Ability to use or learn AWARDS, AOT, and Maven databases.
Familiarity with other electronic databases, programs, and funder‑related software as needed.
Technical And Physical Requirements
Walking, climbing stairs, carrying up to 35 pounds.
Comfortable traveling by public transportation throughout the 5 boroughs.
Employee Benefits
Medical/Dental/Vision
Life Insurance, Commuter Benefits, Employee Assistance Program (EAP), Flexible Spending Accounts
403(b) Thrift Retirement Plan
12 Annual Sick Days
12 Agency Holidays
20 Days (4 Weeks) of Paid Time Off and an additional week after 5 years of employment.
More than 6 weeks total paid time off.
We are committed to building an inclusive workplace community grounded in respect for differences. We support hiring a broadly diverse team of qualified individuals who will contribute to our organizations.
Goddard Riverside and Isaacs Center provide equal employment opportunities to employees and applicants for employment without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, gender identity or any other characteristic protected by federal, state, or local law.
The intent of this job description is to provide a representative summary of duties and responsibilities that will be required of this position and title and shall not be construed as a declaration of the specific duties and responsibilities of any particular position. Employees may be requested to perform job‑related tasks other than those specifically presented in this description. This job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
#J-18808-Ljbffr