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Assistant Program Director (IMT)
role at
#DegreesNYC .
Organization Overview The Goddard Riverside Community Center (Goddard Riverside) and the Stanley M. Isaacs Neighborhood Center (Isaacs Center) are well-established Manhattan community-based agencies that support services to approximately 30,000 New Yorkers. They are two of New York City’s leading human services organizations meeting the needs of children, youth and families, homeless individuals, and older adults throughout Manhattan and New York City. They work every day for a fairly just society where all people have the opportunity to make choices that lead to better lives for themselves and their families.
Program Description The Intensive Mobile Treatment (IMT) Team provides treatment and support services for individuals with frequent interaction with the mental health, substance abuse, criminal justice, and homeless services systems and have been poorly served by traditional treatment models. IMT teams stay connected to individuals regardless of their location in shelter, on the street, in housing, hospital, or jail.
Purpose of Position The Assistant Program Director will support the Program Director in the oversight of the program. The Team Leader provides administrative and clinical support for the IMT team. The Assistant Program Director will practice according to the principles of recovery-oriented and trauma-informed service delivery.
Schedule Monday through Friday 9:00 am to 5:00 pm.
Salary Range $68,640 - $77,220.
Role, Responsibilities, and Essential Duties
Carry a small caseload and provide recovery-oriented, field-based clinical and case management services
Perform client assessments and formulate client-centered treatment goals
Facilitate linkage to medical, substance use, rehabilitation, entitlement, and community resources; assist with completion of referrals and applications
Provide crisis intervention, safety planning, and de-escalation in community settings
Accompany clients to appointments as needed
Maintain timely, accurate, clinically sound documentation in accordance with program and DOHMH standards
Communicate regularly with clients’ families about their needs and progress
Build trusting, ongoing relationships with clients and natural supports across all environments (streets, shelters, hospitals, jails, residences)
Rotate on-call service outside of work hours; assist in covering on-call services when staff are unavailable
Collaborate within a team-based case management model to ensure cohesive, wraparound support
Provide reflective clinical supervision to staff and interns; support skill development, critical thinking, and self-awareness
Support staff wellness and a collaborative team culture
Assist with recruitment, onboarding, performance discussions, and annual evaluations
Assist with program administration, including staff schedules and financial reporting
Assist in ensuring staff is adequately trained according to DOHMH standards; maintain records of staff trainings
Support the Program Director with audits, reporting, and other communications (including DOHMH, AOT, MAVEN, CAPS, etc.)
Help ensure data accuracy, quality assurance, and adherence to policies while collaborating with staff to problem-solve barriers
Identify and document reportable incidents based on established guidelines
Assist with program workflows, fiscal processes, training logs, and administrative systems
Perform Program Director’s duties in their absence
Serve as a liaison to hospitals, shelters, correctional settings, outreach teams, housing providers, and other partners
Participate in case conferences and meetings to support continuity of care, advocate for clients, and work to meet client goals
Promote strong, professional communication and collaborative problem-solving across systems
Co-lead staff meetings, case conferences, and trainings
Assist in developing and maintaining procedures aligned with DOHMH, AOT, and agency standards
Support staff in meeting documentation and service expectations through coaching, guidance, and early intervention when challenges arise
Promote safety protocols for field-based work and contribute to a culture of learning, accountability, and harm reduction
Other duties as assigned
Qualifications / Educational Requirements
Licensed Master Social Worker (LMSW), Licensed Mental Health Counselor (LMHC), or Limited Permit Mental Health Counselor (LP-MHC) required
Minimum 2 years’ experience working with the mental health, homeless services, or justice-involved systems
Skills, Knowledge, and Abilities
SIFI (Seminar in Field Instruction) certification preferred
Driver’s license preferred
IMT Team experience is a plus
Fluency in Spanish or American Sign Language (ASL) is a plus
Computer Skills
Work in Microsoft Office Suite; proficient in Word, Outlook, and Excel
Use or learn to use AWARDS, AOT, and Maven databases
Use or learn other electronic databases, programs, and funder-related software as needed
Technical and Physical Requirements
Walking, climbing stairs, carrying up to 35 pounds
Comfortable traveling by public transportation throughout the 5 boroughs
Employee Benefits
Medical/Dental/Vision
Life Insurance/Commuter benefits/Employee Assistance Program (EAP)/Flexible Spending Accounts
403B Thrift Retirement Plan
12 Annual Sick Days
12 Agency Holidays
20 Days or 4 Weeks of Paid Time off and an additional week (5) days after 5 years of employment
Total of more than 6 weeks (a month and a half) of paid time off
Equal Employment Opportunity & EEO Statement We are committed to building an inclusive workplace community grounded in respect for differences. We support hiring a broadly diverse team of qualified individuals who will contribute to our organizations.
Goddard Riverside and Isaacs Center provide equal employment opportunities to employees and applicants for employment without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, gender identity or any other characteristic protected by federal, state, or local law.
The intent of this job description is to provide a representative summary of duties and responsibilities that will be required of this position and title and shall not be construed as a declaration of the specific duties and responsibilities of any particular position. Employees may be requested to perform job-related tasks other than those specifically presented in this description. This job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
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Assistant Program Director (IMT)
role at
#DegreesNYC .
Organization Overview The Goddard Riverside Community Center (Goddard Riverside) and the Stanley M. Isaacs Neighborhood Center (Isaacs Center) are well-established Manhattan community-based agencies that support services to approximately 30,000 New Yorkers. They are two of New York City’s leading human services organizations meeting the needs of children, youth and families, homeless individuals, and older adults throughout Manhattan and New York City. They work every day for a fairly just society where all people have the opportunity to make choices that lead to better lives for themselves and their families.
Program Description The Intensive Mobile Treatment (IMT) Team provides treatment and support services for individuals with frequent interaction with the mental health, substance abuse, criminal justice, and homeless services systems and have been poorly served by traditional treatment models. IMT teams stay connected to individuals regardless of their location in shelter, on the street, in housing, hospital, or jail.
Purpose of Position The Assistant Program Director will support the Program Director in the oversight of the program. The Team Leader provides administrative and clinical support for the IMT team. The Assistant Program Director will practice according to the principles of recovery-oriented and trauma-informed service delivery.
Schedule Monday through Friday 9:00 am to 5:00 pm.
Salary Range $68,640 - $77,220.
Role, Responsibilities, and Essential Duties
Carry a small caseload and provide recovery-oriented, field-based clinical and case management services
Perform client assessments and formulate client-centered treatment goals
Facilitate linkage to medical, substance use, rehabilitation, entitlement, and community resources; assist with completion of referrals and applications
Provide crisis intervention, safety planning, and de-escalation in community settings
Accompany clients to appointments as needed
Maintain timely, accurate, clinically sound documentation in accordance with program and DOHMH standards
Communicate regularly with clients’ families about their needs and progress
Build trusting, ongoing relationships with clients and natural supports across all environments (streets, shelters, hospitals, jails, residences)
Rotate on-call service outside of work hours; assist in covering on-call services when staff are unavailable
Collaborate within a team-based case management model to ensure cohesive, wraparound support
Provide reflective clinical supervision to staff and interns; support skill development, critical thinking, and self-awareness
Support staff wellness and a collaborative team culture
Assist with recruitment, onboarding, performance discussions, and annual evaluations
Assist with program administration, including staff schedules and financial reporting
Assist in ensuring staff is adequately trained according to DOHMH standards; maintain records of staff trainings
Support the Program Director with audits, reporting, and other communications (including DOHMH, AOT, MAVEN, CAPS, etc.)
Help ensure data accuracy, quality assurance, and adherence to policies while collaborating with staff to problem-solve barriers
Identify and document reportable incidents based on established guidelines
Assist with program workflows, fiscal processes, training logs, and administrative systems
Perform Program Director’s duties in their absence
Serve as a liaison to hospitals, shelters, correctional settings, outreach teams, housing providers, and other partners
Participate in case conferences and meetings to support continuity of care, advocate for clients, and work to meet client goals
Promote strong, professional communication and collaborative problem-solving across systems
Co-lead staff meetings, case conferences, and trainings
Assist in developing and maintaining procedures aligned with DOHMH, AOT, and agency standards
Support staff in meeting documentation and service expectations through coaching, guidance, and early intervention when challenges arise
Promote safety protocols for field-based work and contribute to a culture of learning, accountability, and harm reduction
Other duties as assigned
Qualifications / Educational Requirements
Licensed Master Social Worker (LMSW), Licensed Mental Health Counselor (LMHC), or Limited Permit Mental Health Counselor (LP-MHC) required
Minimum 2 years’ experience working with the mental health, homeless services, or justice-involved systems
Skills, Knowledge, and Abilities
SIFI (Seminar in Field Instruction) certification preferred
Driver’s license preferred
IMT Team experience is a plus
Fluency in Spanish or American Sign Language (ASL) is a plus
Computer Skills
Work in Microsoft Office Suite; proficient in Word, Outlook, and Excel
Use or learn to use AWARDS, AOT, and Maven databases
Use or learn other electronic databases, programs, and funder-related software as needed
Technical and Physical Requirements
Walking, climbing stairs, carrying up to 35 pounds
Comfortable traveling by public transportation throughout the 5 boroughs
Employee Benefits
Medical/Dental/Vision
Life Insurance/Commuter benefits/Employee Assistance Program (EAP)/Flexible Spending Accounts
403B Thrift Retirement Plan
12 Annual Sick Days
12 Agency Holidays
20 Days or 4 Weeks of Paid Time off and an additional week (5) days after 5 years of employment
Total of more than 6 weeks (a month and a half) of paid time off
Equal Employment Opportunity & EEO Statement We are committed to building an inclusive workplace community grounded in respect for differences. We support hiring a broadly diverse team of qualified individuals who will contribute to our organizations.
Goddard Riverside and Isaacs Center provide equal employment opportunities to employees and applicants for employment without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, gender identity or any other characteristic protected by federal, state, or local law.
The intent of this job description is to provide a representative summary of duties and responsibilities that will be required of this position and title and shall not be construed as a declaration of the specific duties and responsibilities of any particular position. Employees may be requested to perform job-related tasks other than those specifically presented in this description. This job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
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