North Bay Regional Center
Quality Assurance Monitor – Person Centered Liaison
North Bay Regional Center, Santa Rosa, California, us, 95402
Company Overview
Promoting Opportunities, Supporting Choices
At North Bay Regional Center, we believe that all people with developmental disabilities should have the same opportunities as are available to all other citizens. As one of the 21 nonprofit Regional Centers throughout California, we offer a comprehensive program supporting the needs of our communities, provided by driven and passionate employees who ensure that we achieve our goals daily.
North Bay Regional Center serves over 10,000 people living within the geographic boundaries of Napa, Sonoma, and Solano counties. Guided by our NBRC Mission and Values to assist people with developmental disabilities to obtain the services and supports needed to live as others do in the community, NBRC has established Strategic Goals to guide our efforts in focused areas: employment, independence, community access, and family supports.
Definition
Under the direction of the
Quality Assurance Supervisor , the Quality Assurance Monitor (QAM) – Person Centered Liaison works as part of the Quality Assurance Team and is responsible for assessing, supporting, and evaluating the regional center’s vendor service providers to ensure compliance with Home and Community Based Services (HCBS) Final Rule, which requires utilization of person-centered services.
Nature of Work
The QAM – Person Centered Liaison must have reliable transportation and be able to independently and regularly travel locally and out-of-town. This position requires travel throughout NBRC’s 3-county service area. Excellent oral and written skills are essential, including the ability to clearly and firmly convey agency standards and policies.
Examples of Work
The
Quality Assurance Monitor – Person Centered Liaison
is responsible for consultation, evaluation, and monitoring of support services, including provider training, review of program designs, facility and program reviews, and follow-up on investigations of alleged program problems.
Minimum Education and Experience
Completion of a Master’s Degree in education, public administration, social work, or a related field; or two years’ experience in a position at a Regional Center involved with program evaluation and monitoring; or a Bachelor’s Degree in a related field and four years’ experience in the above areas may substitute for a Master’s Degree. Minimum education requirement may not be waived.
Special Requirements
Bilingual Spanish/English speaking preferred.
Ability to provide personal automobile transportation, or access to another form of reliable transportation, during and after working hours.
This position will be primarily based in the office; however, a hybrid remote work schedule may also be available.
Flexibility in work hours is required to meet the needs of the regional center constituency.
At NBRC, we offer our employees a comprehensive benefits package, including:
CalPERS Retirement Plan
CalPERS Medical Insurance Plans, with generous employer contributions
Dental Insurance, with zero cost for employee-only coverage
Vision Insurance, with $5/month employee cost share for employee-only coverage
Flexible Spending Accounts for Medical and Dependent Care
100% Employer Paid Life Insurance
Generous vacation and sick accrual policies
Employee Referral Reward Program
15 Paid Agency Holidays/year
CalPERS 457 Supplemental Retirement Plan
Salary Range $66,012 – $72,792 with opportunities for 5% increases annually
#J-18808-Ljbffr
Promoting Opportunities, Supporting Choices
At North Bay Regional Center, we believe that all people with developmental disabilities should have the same opportunities as are available to all other citizens. As one of the 21 nonprofit Regional Centers throughout California, we offer a comprehensive program supporting the needs of our communities, provided by driven and passionate employees who ensure that we achieve our goals daily.
North Bay Regional Center serves over 10,000 people living within the geographic boundaries of Napa, Sonoma, and Solano counties. Guided by our NBRC Mission and Values to assist people with developmental disabilities to obtain the services and supports needed to live as others do in the community, NBRC has established Strategic Goals to guide our efforts in focused areas: employment, independence, community access, and family supports.
Definition
Under the direction of the
Quality Assurance Supervisor , the Quality Assurance Monitor (QAM) – Person Centered Liaison works as part of the Quality Assurance Team and is responsible for assessing, supporting, and evaluating the regional center’s vendor service providers to ensure compliance with Home and Community Based Services (HCBS) Final Rule, which requires utilization of person-centered services.
Nature of Work
The QAM – Person Centered Liaison must have reliable transportation and be able to independently and regularly travel locally and out-of-town. This position requires travel throughout NBRC’s 3-county service area. Excellent oral and written skills are essential, including the ability to clearly and firmly convey agency standards and policies.
Examples of Work
The
Quality Assurance Monitor – Person Centered Liaison
is responsible for consultation, evaluation, and monitoring of support services, including provider training, review of program designs, facility and program reviews, and follow-up on investigations of alleged program problems.
Minimum Education and Experience
Completion of a Master’s Degree in education, public administration, social work, or a related field; or two years’ experience in a position at a Regional Center involved with program evaluation and monitoring; or a Bachelor’s Degree in a related field and four years’ experience in the above areas may substitute for a Master’s Degree. Minimum education requirement may not be waived.
Special Requirements
Bilingual Spanish/English speaking preferred.
Ability to provide personal automobile transportation, or access to another form of reliable transportation, during and after working hours.
This position will be primarily based in the office; however, a hybrid remote work schedule may also be available.
Flexibility in work hours is required to meet the needs of the regional center constituency.
At NBRC, we offer our employees a comprehensive benefits package, including:
CalPERS Retirement Plan
CalPERS Medical Insurance Plans, with generous employer contributions
Dental Insurance, with zero cost for employee-only coverage
Vision Insurance, with $5/month employee cost share for employee-only coverage
Flexible Spending Accounts for Medical and Dependent Care
100% Employer Paid Life Insurance
Generous vacation and sick accrual policies
Employee Referral Reward Program
15 Paid Agency Holidays/year
CalPERS 457 Supplemental Retirement Plan
Salary Range $66,012 – $72,792 with opportunities for 5% increases annually
#J-18808-Ljbffr