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Soapy Noble

Car Wash Site Manager

Soapy Noble, New London, Connecticut, us, 06320

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Car Wash Site Manager We are seeking an experienced and skilled Site Manager to oversee our car wash operations. As the Site Manager, you will be responsible for driving business growth, managing staff, maintaining customer satisfaction, and ensuring operational efficiency.

Key Responsibilities

Develop and implement strategies to drive sales growth, and improve operational efficiency

Manage and supervise a team of assistant managers, head cashiers, and CSAs

Recruit, train, and develop staff to ensure excellent service and operational efficiency

Monitor and maintain customer satisfaction, addressing customer concerns, complaints, and resolving issues

Implement and maintain quality control processes to ensure high standards of cleanliness

Manage inventory, supplies, and equipment maintenance to ensure efficient operations

Analyze sales data and customer feedback to identify trends and opportunities for growth

Collaborate with the Marketing Director to develop and implement marketing and promotional strategies

Maintain a clean and organized workspace, adhering to health and safety standards

Ensure compliance with company policies, procedures, and regulatory requirements

Requirements

3+ years of experience in a supervisory role, preferably in the auto services industry

HS diploma or equivalent; degree in Business Administration or related field preferred

Excellent leadership, communication, and customer service skills

A valid driver's license and ability to travel to visit multiple locations

Ability to work in a fast‑paced environment, handling multiple tasks, responsibilities, and urgencies simultaneously

Basic math skills and accuracy with handling cash and operating a point‑of‑sale system

Ability to lift up to 50 pounds and stand for long periods

Have open availability, capable of working a variety of shifts, including nights, weekends and holidays

Working Conditions

Work is performed in a dynamic environment, with frequent exposure to noise, water, oil, grease, and varying temperatures

Frequent standing, walking, bending, and lifting

Must be able to work in a fast‑paced environment and meet production goals

Benefits

Bonus based on performance

Competitive salary

Dental insurance

Employee discounts

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Vision insurance

What We Offer

Competitive salary

Opportunities for advancement and growth

Paid time off

A fun and supportive work environment

Free and discounted car washes

If you are a motivated and customer‑centric individual with excellent communication and leadership skills, we encourage you to apply for this exciting opportunity!

As part of the hiring process, Soapy Noble will conduct a background check for all final candidates who are extended a conditional offer of employment. Soapy Noble is proud to be an Equal Opportunity Employer and does not discriminate based on protected characteristics. Soapy Noble participates in E‑Verify and will provide the federal government with your Form I‑9 information to confirm that you are authorized to work in the United States.

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