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Mohawk Global

Customs Brokerage Supervisor

Mohawk Global, Chicago, Illinois, United States, 60290

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Mohawk Global provided pay range

This range is provided by Mohawk Global. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$65,000.00/yr - $80,000.00/yr

Please note that the salary range referenced is a general guideline only. Salary differentials are based on multiple factors including geographic location, education/training, years of relevant experience/seniority, merit, qualifications, as well as market and business considerations. Mohawk Global considers all of these variables when extending an offer of employment.

About Mohawk Global Mohawk Global is a 300+ person team of logistics and trade specialists dedicated to fulfilling the supply chain needs of our customers with a strong emphasis on customs brokerage, domestic and international transportation, trade compliance, education, and consulting. Our business practices are driven and exhibited daily by our three core values: to ENRICH purposefully, to CARE personally and to DELIVER professionally. To learn more about our core values and what makes us truly unique in our industry, please click here.

We pride ourselves in being a highly employee-centric organization that truly puts our people (and customers) first!

Essential Duties & Responsibilities

Supervise, train and coach Entry-Writing/CHB staff

Assign accounts and distribute workload

Measure performance of Entry-Writing staff and address problems and issues

Support local branch Import Transportation teams with their brokerage needs

Troubleshoot freight issues with U.S. Customs and other government agencies

Work with Manager, Customs Brokerage to enhance the performance of the department

Complete Entry work as needed

Audit files for accuracy and oversee billing process

Establish departmental goals and measure performance by tracking goals

Improve existing procedures and audit work; streamline workflow in the Entry department

Oversee billing and dwell time of all files

On-board new clients as determined by sales and/or client SOPs

Oversee accuracy of U.S. Customs information on all files

Execute projects assigned by Manager, Customs Brokerage

Keep Manager, Customs Brokerage abreast of changes in the department and provide effective support as needed

Desired Skills/Experience

Certified Customs Specialist (CCS) accreditation required, Licensed Customs Broker preferred

Minimum of 5 years of experience in working with U.S. Customs and other Government agencies

Thorough knowledge of U.S. Customs rules and regulations

Personnel supervisory and/or training experience

Employee Characteristics

Must be self-motivated and able to prioritize

Requires organizational skills, ability to multi-task, and being detail-oriented

Must be able to resolve problems in all aspects of the position

Must be adaptable to a changing work environment

Must be able to effectively supervise people and be objective

Equal Opportunity Employer Mohawk Global is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Seniority Level Mid-Senior level

Employment Type Full-time

Job Function Management and Manufacturing

Industries Transportation, Logistics, Supply Chain and Storage

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