OrganOx
This range is provided by OrganOx. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range $80,000.00/yr - $90,000.00/yr
OrganOx has been transforming organ transplantation since 2008, leveraging groundbreaking normothermic machine perfusion technology in our flagship product, the OrganOx metra®. This technology helps preserve donor livers for up to 12 hours, significantly reducing organ discard rates and facilitating more successful transplants. We are an innovative, fast-paced global medical device company committed to improving transplantation outcomes. As part of our ongoing expansion in North America, we seek a motivated and strategic Supply Chain Operations Specialist to join our team.
The Logistics Specialist is responsible for processing customer orders and returns, coordinating domestic and international shipments, creating shipping documentation, return requests, order acknowledgments, and sales quotations in SAP. This role also supports continuous process improvement initiatives to optimize logistics efficiency, compliance, and customer satisfaction.
Key Responsibilities
Process customer orders in a timely and accurate manner to maintain an outstanding service level for all customers
Maintain positive and professional relationships with all customers, third‑party logistics (3PL) providers, and carrier partners
Coordinate both domestic and international shipments, ensuring full compliance with shipping regulations, Incoterms, and customs documentation requirements
Serve as a key point of contact for all logistics‑related issues, resolving them promptly and efficiently
Manage the Return Material Authorization (RMA) process for the return of products from customers to OrganOx Inc. (U.S.) and OrganOx Ltd. (U.K.)
Create order acknowledgments, delivery notes, stock transfers, return requests, and sales quotations in SAP
Collaborate with cross‑functional teams and Operations leadership to ensure timely and accurate delivery of products and services
Monitor logistics workflows and recommend process improvements to enhance efficiency and reduce cost
Report customer sales, returns, and shipment data on a weekly and monthly basis using SAP and Excel reporting tools
Skills & Experience
Minimum of 3 years of experience in logistics and international shipments, including knowledge of:
Incoterms and their application in international trade
Customs clearance procedures and import/export documentation
Commodity codes / Harmonized Tariff Schedule (HTS) classification
Import/export regulatory compliance (e.g., FDA, CBP, as applicable)
Previous experience in the medical device or life sciences industry preferred
Experience with SAP or a similar ERP system
Strong attention to detail and organizational skills
Excellent communication skills (written and verbal) for liaising with customers, carriers, and internal teams
High level of problem‑solving and analytical skills
Proficiency in Microsoft Outlook, Excel, and Word
Ability to work independently and manage multiple priorities in a fast-paced environment
Adaptable and proactive in a continuously evolving global logistics landscape
Work Environment
Prolonged periods of sitting at a desk and working on a computer
Standard 40‑hour work week applies
Weekend availability may be required for urgent orders (less than 10%)
This is a hybrid role based on‑site at the OrganOx Madison, New Jersey facility
Qualifications
Minimum of 3 years' experience in a similar logistics or supply chain role, with emphasis on international shipments
Experience with SAP or equivalent ERP software
Experience managing the RMA process
Demonstrated attention to detail and strong organizational capabilities
Proficient in Microsoft Office Suite (Outlook, Excel, Word)
Benefits We offer competitive compensation and comprehensive benefits available from day one, including health, dental, vision, disability coverage, and flexible spending accounts. Additionally, we offer a 401(k)‑retirement plan with company matching after 90 days, paid time off, holidays, and additional leave benefits, as well as employee discounts and access to our onsite wellness facility. OrganOx supports work‑life balance and provides opportunities for ongoing professional development.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity or expression, national origin, disability status, protected veteran status, genetic information, or any other characteristic protected by law.
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Base pay range $80,000.00/yr - $90,000.00/yr
OrganOx has been transforming organ transplantation since 2008, leveraging groundbreaking normothermic machine perfusion technology in our flagship product, the OrganOx metra®. This technology helps preserve donor livers for up to 12 hours, significantly reducing organ discard rates and facilitating more successful transplants. We are an innovative, fast-paced global medical device company committed to improving transplantation outcomes. As part of our ongoing expansion in North America, we seek a motivated and strategic Supply Chain Operations Specialist to join our team.
The Logistics Specialist is responsible for processing customer orders and returns, coordinating domestic and international shipments, creating shipping documentation, return requests, order acknowledgments, and sales quotations in SAP. This role also supports continuous process improvement initiatives to optimize logistics efficiency, compliance, and customer satisfaction.
Key Responsibilities
Process customer orders in a timely and accurate manner to maintain an outstanding service level for all customers
Maintain positive and professional relationships with all customers, third‑party logistics (3PL) providers, and carrier partners
Coordinate both domestic and international shipments, ensuring full compliance with shipping regulations, Incoterms, and customs documentation requirements
Serve as a key point of contact for all logistics‑related issues, resolving them promptly and efficiently
Manage the Return Material Authorization (RMA) process for the return of products from customers to OrganOx Inc. (U.S.) and OrganOx Ltd. (U.K.)
Create order acknowledgments, delivery notes, stock transfers, return requests, and sales quotations in SAP
Collaborate with cross‑functional teams and Operations leadership to ensure timely and accurate delivery of products and services
Monitor logistics workflows and recommend process improvements to enhance efficiency and reduce cost
Report customer sales, returns, and shipment data on a weekly and monthly basis using SAP and Excel reporting tools
Skills & Experience
Minimum of 3 years of experience in logistics and international shipments, including knowledge of:
Incoterms and their application in international trade
Customs clearance procedures and import/export documentation
Commodity codes / Harmonized Tariff Schedule (HTS) classification
Import/export regulatory compliance (e.g., FDA, CBP, as applicable)
Previous experience in the medical device or life sciences industry preferred
Experience with SAP or a similar ERP system
Strong attention to detail and organizational skills
Excellent communication skills (written and verbal) for liaising with customers, carriers, and internal teams
High level of problem‑solving and analytical skills
Proficiency in Microsoft Outlook, Excel, and Word
Ability to work independently and manage multiple priorities in a fast-paced environment
Adaptable and proactive in a continuously evolving global logistics landscape
Work Environment
Prolonged periods of sitting at a desk and working on a computer
Standard 40‑hour work week applies
Weekend availability may be required for urgent orders (less than 10%)
This is a hybrid role based on‑site at the OrganOx Madison, New Jersey facility
Qualifications
Minimum of 3 years' experience in a similar logistics or supply chain role, with emphasis on international shipments
Experience with SAP or equivalent ERP software
Experience managing the RMA process
Demonstrated attention to detail and strong organizational capabilities
Proficient in Microsoft Office Suite (Outlook, Excel, Word)
Benefits We offer competitive compensation and comprehensive benefits available from day one, including health, dental, vision, disability coverage, and flexible spending accounts. Additionally, we offer a 401(k)‑retirement plan with company matching after 90 days, paid time off, holidays, and additional leave benefits, as well as employee discounts and access to our onsite wellness facility. OrganOx supports work‑life balance and provides opportunities for ongoing professional development.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity or expression, national origin, disability status, protected veteran status, genetic information, or any other characteristic protected by law.
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