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ALG Senior

Janitorial Services Program Director

ALG Senior, Hickory, North Carolina, United States, 28601

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Janitorial Services Program Director

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Janitorial Services Program Director

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ALG Senior This range is provided by ALG Senior. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range

$85,000.00/yr - $105,000.00/yr Brief Description

Company Overview

Join a leading assisted living operator with over 100 locations across the Southeast, providing comprehensive senior care services including independent living, memory care, assisted living, and skilled nursing facilities.

Position Summary

The Janitorial Services Program Director will lead the development, implementation, and oversight of comprehensive housekeeping and janitorial programs across our multi-state portfolio. This strategic leadership role requires a hands-on professional who can balance operational excellence with program innovation while ensuring compliance across diverse care environments.

Key Responsibilities

Program Development & Implementation

Design and implement standardized housekeeping and janitorial training programs across all facility types Create comprehensive policies, procedures, and quality standards for environmental services Develop facility-specific protocols that address unique requirements for memory care, skilled nursing, and independent living environments Establish performance metrics and quality assurance programs to ensure consistent service delivery Regulatory Compliance & Safety Maintain expert knowledge of OSHA regulations and procedures, with particular emphasis on North Carolina and South Carolina requirements Ensure all programs meet federal, state, and local health department standards Develop and maintain infection control protocols in collaboration with clinical teams Conduct regular compliance audits and implement corrective action plans

Vendor & Supply Chain Management

Manage relationships with housekeeping and janitorial service providers across multiple states Collaborate with Accounts Payable department to streamline vendor payment processes and resolve billing issues Partner with Group Purchasing Organization (GPO) to leverage buying power and stay current with industry best practices Oversee supply inventory management, budget planning, and spend-down activities Negotiate contracts and service level agreements with vendors

Operations & Field Support

Travel up to 50% of time to provide on-site support and consultation to communities Work directly with facility leadership to troubleshoot housekeeping and janitorial challenges Collaborate with operations field leadership to ensure program alignment with overall facility operations Conduct regular site visits for quality assurance and staff training

Leadership & Collaboration

Report directly to Senior Vice President of Operations Partner closely with CEO, COO, Finance Department, and ownership team on strategic initiatives Lead cross-functional teams to address operational challenges and opportunities Mentor and develop local housekeeping supervisors and staff

Budget & Financial Management

Develop and manage departmental budgets across all locations Monitor costs and identify opportunities for operational efficiencies Provide financial analysis and reporting to senior leadership Ensure proper spend-down procedures and budget adherence

Required Qualifications

Education & Experience

Bachelor’s degree in Business Administration, Operations Management, or related field preferred Minimum 5-7 years of experience in housekeeping/janitorial management, preferably in healthcare or senior living Proven track record of program development and multi-site operations management Experience with vendor management and contract negotiation

Technical Skills & Knowledge

Expert knowledge of OSHA regulations and safety procedures, particularly in NC and SC Strong understanding of infection control practices in healthcare environments Proficiency in budget management and financial analysis Knowledge of Group Purchasing Organization operations and benefits Experience with inventory management systems and supply chain optimization

Leadership & Communication

Demonstrated ability to lead and influence teams across multiple locations Excellent written and verbal communication skills Strong problem-solving and analytical abilities Ability to work collaboratively with diverse stakeholders Experience in training program development and delivery

Physical Requirements & Travel

Ability to travel up to 50% of time across Southeast region Physical capability to conduct facility inspections and hands-on training Flexibility to work various shifts and respond to urgent operational needs

Preferred Qualifications

Master’s degree in related field Professional certifications in facility management or environmental services Experience with healthcare accreditation standards (Joint Commission, CMS) Bilingual capabilities (English/Spanish) preferred Experience with senior living or long-term care operations

Key Success Metrics

Compliance audit scores across all facilities Vendor performance and cost management metrics Staff training completion rates and competency assessments Resident and family satisfaction scores related to environmental services Budget adherence and cost reduction achievements Program standardization and implementation timeline success

Compensation & Benefits

Competitive salary commensurate with experience, plus comprehensive benefits package including health insurance, retirement plan, and professional development opportunities. Travel expenses fully reimbursed.

This position offers the opportunity to make a significant impact on the quality of life for thousands of residents while building and leading a best-in-class environmental services program across a growing organization Seniority level

Seniority level Director Employment type

Employment type Full-time Job function

Job function Management and Manufacturing Industries Hospitals and Health Care Referrals increase your chances of interviewing at ALG Senior by 2x Sign in to set job alerts for “Janitor” roles.

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