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Neighborcare Health

Director, Dental Services 1.0 FTE, Pacific Tower

Neighborcare Health, Seattle, Washington, us, 98127

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Director, Dental Services 1.0 FTE, Pacific Tower

Job Summary and Scope of Responsibilities: The Director of Dental Services is responsible for leading our Dental Programs across Neighborcare Health, focusing on strategy and clinical program design and implementation. This role serves as the spokesperson to the community regarding Neighborcare Health’s Dental Programs and partners effectively with the Chief Health Officer and other clinical director leaders to advance organizational initiatives and priorities. A key leader in designing and implementing highly effective dental programs, this position aims to advance the mission of Neighborcare Health and improve outcomes in quality, service, and stewardship. Leading and innovating in creating a patient-centered and community-focused health care system is essential and may require representation of the organization in various community settings, clinical training institutions, public health, and at national and regional meetings. The position provides an opportunity to shape a leading health care organization whose mission is to advocate for and work with patients, programs, systems of care, and communities to reduce health disparities and improve health outcomes. The Director of Dental Services will help create and lead the vision and direction of Neighborcare Health and provide the clinical leadership necessary to achieve the organization’s goals. Neighborcare Health offers a robust benefit package including Health, Wellness & Retirement benefits: Medical, Dental & Vision Insurance, 18+ days of Paid Time Off, 9-Paid Holidays, Retirement with Matching, Life & AD&D, Pet Insurance, Employee Assistance Program, & More! This position is eligible for the Staff Referral Program. Primary Responsibilities: Be the clinical leader for Neighborcare Health’s Dental program and clinical services; represent the community as a dental leader of Neighborcare Health. Assure dental programs meet the highest standards of care using evidence-based, community-standard, or best practice care models, ensuring consistency across clinic sites and programs. Co-design and build Quality, Quality Assurance, Safety, and Risk management programs that reduce patient risk and improve quality outcomes, ensuring all staff adhere to applicable laws and regulations while advancing a just culture and equitable environment. Review all clinical concerns related to dental incidents or quality of care issues as identified utilizing prescribed processes. Develop, implement, and lead systems of care to assure continuous improvement within our Quality Improvement initiatives. Set standards for dental practice, programs, and providers to achieve excellence in patient experience, dental quality, and provider productivity. Effectively partner with the Chief Health Officer and all director leaders to evolve fully integrated programs of care with the patient at the center. Lead change in the clinical group, providing effective mentoring and supervision to direct reports, site dental directors, and locum providers. Develop, enforce, review, and revise policies and procedures annually. Participate in patient treatment; examine, diagnose, provide consultation, and treat patients, prescribing pharmaceuticals and treatment regimens as appropriate. Inform patients of diagnoses and treatment needs and options clearly to enable informed decision-making. Complete accurate documentation of the patient’s dental diagnosis and treatment according to QI Standards and standards of care. Participate in the development of the annual budget, productivity standards, and compensation for the dental program. Direct recruitment, selection, supervision, retention, mentoring, and evaluation for Site Dental Directors. Manage and evolve the continuing education program for dental providers. Recruit, select, and supervise dental locum providers. Serve as a clinical consultant for dental-based concerns and public health matters, promoting oral health care and preventative strategies. Create a framework for partnership with physicians, dentists, staff, and other clinical departments, supporting shared decision-making. Ensure adequate and effective provider coverage and/or on-call systems in support of clinical sites and programs. Clinical Responsibilities: Maintain a dental practice at Neighborcare Health providing a full range of primary dental care services. May provide clinical and administrative supervision of direct reports. Oversee clinical training and professional development programs for dental providers and leaders. Key Skills, Knowledge, and Abilities: Represent Neighborcare Health’s core values with integrity: social justice, cultural sensitivity, community, and excellence. Knowledge of and skill in the use of office-based desktop computer software and modern office-based technologies. Awareness, knowledge, and respect for the health and socioeconomic needs of low-income, underserved populations and diverse patients served by Neighborcare Health. Demonstrate a commitment to principles and practices of process improvement for organizational excellence, including continuous quality improvement. Demonstrate effective interpersonal skills, maintain positive collaborative relationships, and utilize effective conflict resolution skills. Ability to lead, guide, and direct staff members to uphold organizational service and behavioral standards. Ability to read, write and communicate in English and utilize math skills. Meet and co-lead healthcare compliance requirements, confidentiality policies, and procedures. Demonstrated ability to develop, plan, and execute strategic and operational plans. Ability to work independently and resourcefully in a complex healthcare environment. Demonstrated ability to communicate effectively and respectfully with diverse staff and stakeholders. Demonstrate excellent verbal and written communication skills and maintain professionalism in stressful circumstances. Ability and means to commute during the day to various locations. Ability to follow written and verbal directions and complete assigned tasks. Demonstrated innovative and visionary leadership in clinical excellence, improved patient experience, and care model design. Effective communication skills and proven ability to inspire and mentor clinicians and clinical leaders. Familiarity with complexities of multiple location organizations and challenges of fostering a shared culture. Competent and experienced in working with an Electronic Health Record. Effectively work in an ethically and culturally diverse workplace environment. Education Required: DDS or DMD Education Preferred: Master's in health administration or Master's in Public Health or equivalent Licenses, Certifications, or Registrations: Licensed Dentist (DMD, DDS) Years of Relevant Experience Required: Minimum five (5) years management experience and clinical experience in a dental practice setting. Minimum of five (5) years clinical experience post-residency. Our Mission The mission of Neighborcare Health is to provide comprehensive health care to families and individuals who have difficulty accessing care; respond with sensitivity to the needs of our culturally diverse patients; and advocate and work with others to improve the overall health status of the communities we serve. About our Service Commitments Our service commitments were created by staff members, leaders, board members, and patients. We use these as a guide and expectation for how we treat our patients and each other. You may learn more about our service commitments here,

Service Commitments . Serving each other A warm welcome Caring Respect Working together Trusting Relationship About us For 50 years, Neighborcare Health has been caring for our neighbors with essential medical and dental care, counseling, outreach, health education, and more in Seattle, Vashon, and our newest dental clinic in Olympia! Our purpose is to improve health by engaging, educating, and empowering people in the communities we serve. We are looking to hire the best talent to support our culturally diverse workplace and community. Compensation The wage range for this position is minimum $154,960.00 up to $232,579.93 maximum. Compensation will be determined based on years of relevant experience. Union: No Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c) About the company

Everyone deserves quality health care. For more than 50 years, Neighborcare Health has provided a health care home for our most vulnerable neighbors.

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