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AIRE Ancient Baths

Senior Operations Manager - Future Center Director

AIRE Ancient Baths, New York, New York, us, 10261

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Senior Operations Manager - Future Center Director

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Senior Operations Manager - Future Center Director

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AIRE Ancient Baths Senior Operations Manager - Future Center Director

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Senior Operations Manager - Future Center Director

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AIRE Ancient Baths Get AI-powered advice on this job and more exclusive features. We are looking for a

Senior Operations Manager

with strong leadership experience in luxury hospitality or wellness to join our AIRE Tribeca center. This role includes a

6-10 month operational immersion and leadership development program

designed to prepare the selected candidate to become the

Director of an AIRE Center . During this period, you will gain deep knowledge of our operational model, client experience philosophy, team leadership approach, and business performance levers. After the immersion phase, you will transition into the

Center Director role

in a designated AIRE location. Key Responsibilities:

The Role

We are looking for a

Senior Operations Manager

with strong leadership experience in luxury hospitality or wellness to join our AIRE Tribeca center. This role includes a

6-10 month operational immersion and leadership development program

designed to prepare the selected candidate to become the

Director of an AIRE Center . During this period, you will gain deep knowledge of our operational model, client experience philosophy, team leadership approach, and business performance levers. After the immersion phase, you will transition into the

Center Director role

in a designated AIRE location. Key Responsibilities: Operational Leadership & Excellence

Oversee daily operations, ensuring flawless execution and a seamless guest journey aligned with AIRE’s standards.

Lead department managers to drive exceptional service, productivity, and operational consistency.

Monitor key operational metrics (occupancy, guest satisfaction, service quality) and drive continuous improvement.

People Leadership & Culture

Inspire, develop, and coach teams to maintain a culture of excellence, care, and accountability.

Ensure managers conduct regular feedback and performance conversations with their teams.

Partner with HR to attract, train, and retain top talent across all operational areas.

Financial & Business Management

Collaborate with the Center Director in monitoring the P&L, gaining exposure to financial decision-making and business performance management.

Support cost control, budgeting, and purchasing processes with rigor and attention to detail.

Identify opportunities to improve operational efficiency and contribute to profitability goals.

Maintenance & Facilities Oversight

Ensure proper maintenance and performance of all facilities and equipment, maintaining AIRE’s quality standards.

Support procurement and supplier coordination to guarantee timely, efficient, and cost-effective operations.

Brand & Client Experience

Act as a brand ambassador, ensuring every detail of the experience reflects AIRE’s philosophy and excellence standards.

Address client feedback and incidents with professionalism, ensuring full satisfaction.

Collaborate with HQ and local teams to elevate the guest experience and implement best practices.

Who You Are: Minimum 2 years of experience as Center Director / General Manager / Spa Director

in luxury hospitality, fitness, wellness, F&B, or premium service environments. Available to relocate to an AIRE location. Bachelor's Degree in hospitality management, tourism, or business, preferred Proven experience

leading multi-department operations

with teams of

40–80+ employees

through department managers. Experience managing or co-managing P&L, budgets, and cost structures. Experience overseeing complex service operations and driving high standards of client experience. Excellent creative thinking skills and the ability to make urgent and effective decisions. Punctual, reliable, and flexible with scheduling according to business needs. Outstanding customer service mentality. Being bilingual (English and Spanish) is a plus.

Why You Should Join Us: Pay: $130.000 United Healthcare Insurance: medical (major), dental, and vision. PTO (15 days). Sick days (7). Holidays (6). Growth opportunities. 401K savings plan. Commuter Benefits Program. Complimentary Bath Experience (once a month). Employee Bath Experience discounts (including friends/family). Employee Perks Program (TicketsAtWork). Employee Referral Bonus Program. Employee discounts for Blink Fitness Gyms. Team spirit is our greatest asset!

We are proud to have a welcoming and inclusive work environment where everyone's opinions and backgrounds are heard and respected. About Us:

AIRE Ancient Baths are temples dedicated to creating the ultimate relaxation experience, where time does not exist. Inspired by the tradition of baths from ancient Roman, Greek, and Ottoman civilizations, the AIRE Experience always takes place in restored historical buildings in the center of globally acclaimed cities. At AIRE, we are proud to have an international presence with 8 established centers: NYC, Chicago, London, Copenhagen, Barcelona, Sevilla, Almeria, Vallromanes, and Upper East Side. We are already looking into the future and moving onwards, with our soon-to-be-opened, Toronto-2025 facility. We are even prouder of the caring, inclusive, and familiar work environment we have created for all our employees.

Seniority level

Seniority level Not Applicable Employment type

Employment type Other Job function

Job function Management and Manufacturing Industries Wellness and Fitness Services Referrals increase your chances of interviewing at AIRE Ancient Baths by 2x Sign in to set job alerts for “Senior Operations Manager” roles.

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