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Revolut

Operations Manager (Outsourcing & Tech)

Revolut, Poland, New York, United States

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Operations Manager (Outsourcing & Tech) – Revolut Join to apply for the Operations Manager (Outsourcing & Tech) role at Revolut.

People deserve more from their money. More visibility, more control, and more freedom. Since 2015, Revolut has been on a mission to deliver just that. Our powerhouse of products — including spending, saving, investing, exchanging, travelling, and more — help our 65+ million customers get more from their money every day. As we continue our lightning‑fast growth, 2 things are essential to our success: our people and our culture. In recognition of our outstanding employee experience, we have been certified as a Great Place to Work™. We have 10,000+ people working around the world, from our offices and remotely, to help us achieve our mission. We’re looking for brilliant people who love building great products, redefining success, and turning the complexity of a chaotic world into the simplicity of a beautiful solution.

About The Role At Revolut, Operations means problem‑solving at scale. Our team tackles the company’s toughest challenges with speed, precision, and creativity. They design systems that unlock efficiency and power global growth. We’re looking for an Outsourcing and Technology Operations Manager to join our trading operations. You’ll manage projects, collaborate with Technology and Product teams, and manage ongoing supplier relationships.

What You’ll Be Doing

Assisting with and collaborating in large change and transformation programmes, and working with the wider programme teams to take ownership of appropriate tasks and provide input

Assessing new initiatives/new product launches that require relevant IT changes

Building and optimizing scalable processes to continue Revolut’s hyper‑growth

Managing activities related to outsourcing and third‑party risk management, including onboarding, due diligence, risk assessment, and continuous vendor monitoring

Implementing the outsourcing and third‑party risk management policy and operating model for supply chain and outsourcing management

Controlling approvals that are processed through internal governance in relation to outsourcing changes and other vendor lifecycle deliveries

Providing clear guidance for staff on third‑party risk management procedures, risk assessments, and their ongoing accountability

Ensuring regulatory compliance as it relates to PRA guidelines on outsourcing arrangements, including operational resiliency

Preparing regular reports to senior management on the status of outsourcing activities, their risks, compliance, and performance metrics

What You’ll Need

3+ years of experience in a leading consultancy, financial services, or fintech company (or serving it as a leading technology or IT services provider)

Knowledge of outsourcing and business resilience regulation and its application in retail financial services

Awareness of developing service management, monitoring processes, and conducting risk assessments for outsourcing arrangements and on an ongoing basis

A solid understanding of technology within a financial services organisation

Familiarity with key products offered by Revolut Trading Limited (financial markets, equities, ETFs, trade flows, etc.)

Experience in program and project management

The ability to work with data (SQL, data visualization tools, etc.)

An exceptional level of written and verbal communication skills

Dynamic presentation skills

Problem‑solving and decision‑making skills, with the ability to analyse complex information to identify the key issue/action and drive resolutions

Fluency in English

Nice to Have

A risk management qualification

Executive and board‑level interaction experience

Relevant financial services experience

Important Notice for Candidates Job scams are on the rise. Please keep these guidelines in mind when applying for any open roles.

Only apply through official Revolut channels. We don’t use any third‑party services or platforms for our recruitment.

Always double‑check the emails you receive. Make sure all communications are being done through official Revolut emails, with an @revolut.com domain.

Application Confirmation By submitting this application, I confirm that all the information given by me in this application for employment and any additional documents attached hereto are true to the best of my knowledge and that I have not wilfully suppressed any material fact. I confirm I have disclosed if applicable any previous employment with Revolut. I accept that if any of the information given by me in this application is in any way false or incorrect, my application may be rejected, any offer of employment may be withdrawn or my employment with Revolut may be terminated summarily or I may be dismissed. By submitting this application, I agree that my personal data will be processed in accordance with Revolut’s Candidate Privacy Notice.

We won’t ask for payment or personal financial information during the hiring process. If anyone does ask you for this, it’s a scam. Report it immediately.

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