Hospitable.com
Job Description: Customer Success Manager III
Company:
ZoomInfo Location:
Waltham, MA (Hybrid) Salary Range:
$70,896 - $111,408 per year + bonus, commission, equity, and benefits Job Type:
Full-time About the Role:
ZoomInfo is seeking a
Customer Success Manager III
to drive
product adoption, retention, and growth
by building strong relationships with
strategic enterprise customers . This role focuses on
account management, customer engagement, and success planning
to maximize the value customers receive from ZoomInfo’s
Go-To-Market Intelligence Platform . Responsibilities:
Act as a
strategic advisor
for enterprise customers, ensuring they achieve full business value from ZoomInfo. Build and maintain
trusted relationships
with key stakeholders and executive sponsors. Proactively
identify opportunities for expansion
and mitigate churn risks. Develop and execute
customer success strategies , including business reviews and adoption plans. Partner with internal teams to
align account activities
with customer business goals. Track
product adoption trends , provide recommendations, and educate customers on new features. Identify
renewal risks
and collaborate with internal teams to ensure successful contract renewals. Collect customer feedback and relay insights to
improve products and services . Requirements:
2+ years of experience
in
customer success, account management, or sales
in a
SaaS environment . 2+ years
of experience managing
Enterprise-level accounts . Strong understanding of
B2B sales, revenue operations, and customer enablement . Excellent
communication, problem-solving, and relationship-building skills . Ability to
manage multiple accounts and projects
simultaneously. Experience with
customer success methodologies
and sales playbooks (e.g., Sandler, Winning By Design, MEDDIC) is a plus. Bachelor’s or Master’s degree preferred . Ability to work
at least three days per week from ZoomInfo’s office . Why Join ZoomInfo?
Comprehensive onboarding and ongoing training
to ensure success. Work with a
market-leading product
(recognized by G2 awards). Competitive
salary, bonus, commission, and equity opportunities . Health & wellness benefits , including
medical, dental, vision, 401k matching, and parental leave . Family support benefits,
wellness programs, and optional perks
like pet insurance and legal support. ZoomInfo is an equal opportunity employer and values diversity in its workforce.
#J-18808-Ljbffr
Company:
ZoomInfo Location:
Waltham, MA (Hybrid) Salary Range:
$70,896 - $111,408 per year + bonus, commission, equity, and benefits Job Type:
Full-time About the Role:
ZoomInfo is seeking a
Customer Success Manager III
to drive
product adoption, retention, and growth
by building strong relationships with
strategic enterprise customers . This role focuses on
account management, customer engagement, and success planning
to maximize the value customers receive from ZoomInfo’s
Go-To-Market Intelligence Platform . Responsibilities:
Act as a
strategic advisor
for enterprise customers, ensuring they achieve full business value from ZoomInfo. Build and maintain
trusted relationships
with key stakeholders and executive sponsors. Proactively
identify opportunities for expansion
and mitigate churn risks. Develop and execute
customer success strategies , including business reviews and adoption plans. Partner with internal teams to
align account activities
with customer business goals. Track
product adoption trends , provide recommendations, and educate customers on new features. Identify
renewal risks
and collaborate with internal teams to ensure successful contract renewals. Collect customer feedback and relay insights to
improve products and services . Requirements:
2+ years of experience
in
customer success, account management, or sales
in a
SaaS environment . 2+ years
of experience managing
Enterprise-level accounts . Strong understanding of
B2B sales, revenue operations, and customer enablement . Excellent
communication, problem-solving, and relationship-building skills . Ability to
manage multiple accounts and projects
simultaneously. Experience with
customer success methodologies
and sales playbooks (e.g., Sandler, Winning By Design, MEDDIC) is a plus. Bachelor’s or Master’s degree preferred . Ability to work
at least three days per week from ZoomInfo’s office . Why Join ZoomInfo?
Comprehensive onboarding and ongoing training
to ensure success. Work with a
market-leading product
(recognized by G2 awards). Competitive
salary, bonus, commission, and equity opportunities . Health & wellness benefits , including
medical, dental, vision, 401k matching, and parental leave . Family support benefits,
wellness programs, and optional perks
like pet insurance and legal support. ZoomInfo is an equal opportunity employer and values diversity in its workforce.
#J-18808-Ljbffr