Marshall Retail Group
Assistant General Manager, Operations
Marshall Retail Group, San Francisco, California, United States, 94199
1 week ago Be among the first 25 applicants
Join our
Field Team
and help shape the future of retail—where innovation, customer connections, and career growth come together in an exciting environment!
The
Assistant General Manager of Operations (AGM Operations)
oversees all back-of-house operations for an assigned group of retail stores, ensuring efficient inventory management, compliance, and loss prevention. This role is responsible for leading stock personnel, coordinating with airport facilities, and supporting the General Manager (GM) in achieving operational excellence.
Location:
San Francisco Intl Airport (SFO) - San Francisco, CA 94128 US
Schedule:
Varies, weekend availability required
Pay : $70,000 annually
Benefits
Medical, Dental, and Vision Insurance Employer-Paid Life Insurance Disability Insurance Paid Time Off Paid Parental Leave 401(k) with company match Employee Discount
Job Responsibilities
Oversee all incoming inventory, ensuring accurate record-keeping and timely product placement on the sales floor Lead and manage stock personnel and Stock Lead(s), including training, scheduling, and performance evaluations Conduct second-round interviews for stock personnel, ensuring the selection of qualified candidates Serve as the primary liaison for Loss Prevention, working to reduce shrinkage due to theft or inventory discrepancies Act as the point person for Airport Compliance Programs, ensuring stores adhere to all regulatory requirements Coordinate with Airport Facilities on maintenance, store builds, and emergency situations Act as Manager on Duty, performing opening and closing duties for the entire retail location Gain full proficiency in operational systems, including POS, StoreForce, ADP, Aptos, and PowerDMS Assist the General Manager with critical business initiatives, acting as a backup when needed Support visual merchandising efforts, ensuring store displays are well-maintained and aligned with brand standards Coach and manage stock team performance, providing feedback, training, and development opportunities Ensure compliance with company policies and safety procedures Perform additional responsibilities as assigned by the General Manager Limited sitting Frequent standing, walking, climbing, crouching, bending, pushing, or pulling Occasional travel or overnight Normal or corrected vision and hearing Can distinguish varying or specific colors, patterns, or materials to assist customers Fluency in English is required for training, customer interactions, and ensuring compliance with company policies and procedures Typically, indoors Typically, in a consistent temperature Use of fine motor hand functions Lift 0-60 lbs with or without reasonable accommodation
About Us
WHSmith is a leading global travel retailer with over 1,700 stores across 30 countries worldwide. WHSmith North America, incorporating Marshall Retail Group (MRG) and InMotion, represents over half of the Company’s international store estate, with a collection of attractive, successful specialty retail stores located in airports and resorts across North America.
EEO/ADA/DFWP
WHSmith North America is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sexual orientation, national origin/ancestry, age, gender identity, gender expression, military/veteran status, marital status, disability status or any other basis prohibited by law. Reasonable accommodation will be provided for qualified individuals with disabilities. Seniority level
Seniority level Mid-Senior level Employment type
Employment type Full-time Job function
Job function Management and Manufacturing Industries Retail Referrals increase your chances of interviewing at WHSmith North America by 2x Sign in to set job alerts for “Assistant General Manager Operations” roles.
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Field Team
and help shape the future of retail—where innovation, customer connections, and career growth come together in an exciting environment!
The
Assistant General Manager of Operations (AGM Operations)
oversees all back-of-house operations for an assigned group of retail stores, ensuring efficient inventory management, compliance, and loss prevention. This role is responsible for leading stock personnel, coordinating with airport facilities, and supporting the General Manager (GM) in achieving operational excellence.
Location:
San Francisco Intl Airport (SFO) - San Francisco, CA 94128 US
Schedule:
Varies, weekend availability required
Pay : $70,000 annually
Benefits
Medical, Dental, and Vision Insurance Employer-Paid Life Insurance Disability Insurance Paid Time Off Paid Parental Leave 401(k) with company match Employee Discount
Job Responsibilities
Oversee all incoming inventory, ensuring accurate record-keeping and timely product placement on the sales floor Lead and manage stock personnel and Stock Lead(s), including training, scheduling, and performance evaluations Conduct second-round interviews for stock personnel, ensuring the selection of qualified candidates Serve as the primary liaison for Loss Prevention, working to reduce shrinkage due to theft or inventory discrepancies Act as the point person for Airport Compliance Programs, ensuring stores adhere to all regulatory requirements Coordinate with Airport Facilities on maintenance, store builds, and emergency situations Act as Manager on Duty, performing opening and closing duties for the entire retail location Gain full proficiency in operational systems, including POS, StoreForce, ADP, Aptos, and PowerDMS Assist the General Manager with critical business initiatives, acting as a backup when needed Support visual merchandising efforts, ensuring store displays are well-maintained and aligned with brand standards Coach and manage stock team performance, providing feedback, training, and development opportunities Ensure compliance with company policies and safety procedures Perform additional responsibilities as assigned by the General Manager Limited sitting Frequent standing, walking, climbing, crouching, bending, pushing, or pulling Occasional travel or overnight Normal or corrected vision and hearing Can distinguish varying or specific colors, patterns, or materials to assist customers Fluency in English is required for training, customer interactions, and ensuring compliance with company policies and procedures Typically, indoors Typically, in a consistent temperature Use of fine motor hand functions Lift 0-60 lbs with or without reasonable accommodation
About Us
WHSmith is a leading global travel retailer with over 1,700 stores across 30 countries worldwide. WHSmith North America, incorporating Marshall Retail Group (MRG) and InMotion, represents over half of the Company’s international store estate, with a collection of attractive, successful specialty retail stores located in airports and resorts across North America.
EEO/ADA/DFWP
WHSmith North America is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sexual orientation, national origin/ancestry, age, gender identity, gender expression, military/veteran status, marital status, disability status or any other basis prohibited by law. Reasonable accommodation will be provided for qualified individuals with disabilities. Seniority level
Seniority level Mid-Senior level Employment type
Employment type Full-time Job function
Job function Management and Manufacturing Industries Retail Referrals increase your chances of interviewing at WHSmith North America by 2x Sign in to set job alerts for “Assistant General Manager Operations” roles.
Senior Operations Manager, Talent Strategic Initiatives
Sr Operations Manager (Mon-Fri 8:30am-5:00pm)
Crockett, CA $159,500.00-$296,000.00 1 week ago San Francisco, CA $110,000.00-$120,000.00 6 days ago San Leandro, CA $144,773.00-$160,000.00 2 days ago South San Francisco, CA $260,000.00-$325,000.00 3 months ago Brisbane, CA $95,000.00-$150,000.00 1 day ago San Francisco, CA $70,000.00-$75,000.00 6 days ago Alameda, CA $70,000.00-$70,000.00 6 days ago Senior Operations Manager, Fortress Operations
Mountain View, CA $120,000.00-$150,000.00 16 hours ago Brentwood, CA $120,000.00-$140,000.00 12 hours ago San Francisco, CA $127,000.00-$145,000.00 3 weeks ago San Leandro, CA $144,773.00-$160,000.00 3 weeks ago Senior Operations Manager - Unusual Ventures
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Petaluma, CA $65,000.00-$70,000.00 1 week ago Senior Program Manager, Store Operations
Dublin, CA $105,600.00-$161,100.00 1 week ago Senior Operations Manager, Fortress Operations
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We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr