St. Johns Community Health
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St. John's Community Health provided pay range
This range is provided by St. John's Community Health. Your actual pay will be based on your skills and experience talk with your recruiter to learn more. Base pay range
$26.00/hr - $27.00/hr IT Specialist position is crucial in ensuring healthcare professionals have secure, reliable, and seamless access and usage to technology and support, which directly impacts patient care and operational efficiency. This role involves troubleshooting and resolving technical issues both hardware and software in nature. The IT Specialist acts as the first line of defense in addressing IT-related inquiries, ensuring that all staff can perform their duties effectively and without interruptions. Under the direction of the IT Director, an IT Specialist plays a critical role in an IT Department that supports 80+ servers, with 1000+ users, across 24+ locations.
*** On-Site can encompass the city of San Bernardino, San Jacinto, and Indio ***
Benefits :
Free Medical, Dental & Vision 13 Paid Holidays + PTO 403 (B) retirement match Life Insurance, EAP Tuition Reimbursement Flexible Spending Account Continued workforce development & training Succession plans & growth within
Qualifications
Knowledge of and experience with troubleshooting PCs, printers and other peripheral equipment. Experienced in using online ticketing system (Zendesk helpful) for recording and managing IT related environments. Basic troubleshooting on Windows10/11, windows updates, Microsoft 365 products, WinZip, Java, Flash Player and other common PC software, required. An ability to effectively utilize available resources (such as self-research, vendors, consultants) to accomplish assigned tasks and projects, required. Ability to effectively follow various IT policies and processes to ensure the security and integrity of the IT infrastructure required. Skilled with attention to detail to ensure troubleshooting is performed efficiently and effectively, required. Leverages listening skills to better understand the needs of the customers and to resolve the problem in the best way possible. A strong degree in exercising critical thinking and problem-solving skills. Ability to effectively work independently and within a team, required. Effectively communicate verbally, written, and any other electronic media, required. The ability to establish and maintain effective working relationships with employees, vendors, clients and other stakeholders, required. Knowledge of and experience with security software in a local network environment, preferred.
Essential Duties And Responsibilities
Conducts Service Desk Support duties by responding to support requests via ticketing and phone system in a timely manner. Provides remote and onsite assistance as needed; escalate trouble tickets to internal and outsourced engineers as needed. Utilize IT Enterprise Systems such as Endpoint Central, Microsoft365 services and other Administrator tools to support end users in a Microsoft Windows environment. Handle various IT projects, such as system inventory, staff moves (hardware replacement), and new office/site setups. Perform selected Systems Administrator duties with direction from the IT Director, IT Supervisor, Sr. Network Engineer and/or Sr. System Administrator and independently. Responsible for troubleshooting key Management Information Systems including EMR, ERP, EHR, Pharmacy, etc. in coordination with the IT Team. Demonstrates tremendous customer advocacy, understanding when to escalate issues that cannot be resolved at the first level. Provide support in cyber security activities (example: help administer phishing campaigns/training, SPAM filtering administration, system upgrades and/or security patches).
St. Johns Community Health is an Equal Employment Opportunity Employer
Seniority level
Seniority level
Entry level Employment type
Employment type
Full-time Job function
Job function
Information Technology Industries
Hospitals and Health Care Referrals increase your chances of interviewing at St. John's Community Health by 2x Get notified about new Information Technology Specialist jobs in
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This range is provided by St. John's Community Health. Your actual pay will be based on your skills and experience talk with your recruiter to learn more. Base pay range
$26.00/hr - $27.00/hr IT Specialist position is crucial in ensuring healthcare professionals have secure, reliable, and seamless access and usage to technology and support, which directly impacts patient care and operational efficiency. This role involves troubleshooting and resolving technical issues both hardware and software in nature. The IT Specialist acts as the first line of defense in addressing IT-related inquiries, ensuring that all staff can perform their duties effectively and without interruptions. Under the direction of the IT Director, an IT Specialist plays a critical role in an IT Department that supports 80+ servers, with 1000+ users, across 24+ locations.
*** On-Site can encompass the city of San Bernardino, San Jacinto, and Indio ***
Benefits :
Free Medical, Dental & Vision 13 Paid Holidays + PTO 403 (B) retirement match Life Insurance, EAP Tuition Reimbursement Flexible Spending Account Continued workforce development & training Succession plans & growth within
Qualifications
Knowledge of and experience with troubleshooting PCs, printers and other peripheral equipment. Experienced in using online ticketing system (Zendesk helpful) for recording and managing IT related environments. Basic troubleshooting on Windows10/11, windows updates, Microsoft 365 products, WinZip, Java, Flash Player and other common PC software, required. An ability to effectively utilize available resources (such as self-research, vendors, consultants) to accomplish assigned tasks and projects, required. Ability to effectively follow various IT policies and processes to ensure the security and integrity of the IT infrastructure required. Skilled with attention to detail to ensure troubleshooting is performed efficiently and effectively, required. Leverages listening skills to better understand the needs of the customers and to resolve the problem in the best way possible. A strong degree in exercising critical thinking and problem-solving skills. Ability to effectively work independently and within a team, required. Effectively communicate verbally, written, and any other electronic media, required. The ability to establish and maintain effective working relationships with employees, vendors, clients and other stakeholders, required. Knowledge of and experience with security software in a local network environment, preferred.
Essential Duties And Responsibilities
Conducts Service Desk Support duties by responding to support requests via ticketing and phone system in a timely manner. Provides remote and onsite assistance as needed; escalate trouble tickets to internal and outsourced engineers as needed. Utilize IT Enterprise Systems such as Endpoint Central, Microsoft365 services and other Administrator tools to support end users in a Microsoft Windows environment. Handle various IT projects, such as system inventory, staff moves (hardware replacement), and new office/site setups. Perform selected Systems Administrator duties with direction from the IT Director, IT Supervisor, Sr. Network Engineer and/or Sr. System Administrator and independently. Responsible for troubleshooting key Management Information Systems including EMR, ERP, EHR, Pharmacy, etc. in coordination with the IT Team. Demonstrates tremendous customer advocacy, understanding when to escalate issues that cannot be resolved at the first level. Provide support in cyber security activities (example: help administer phishing campaigns/training, SPAM filtering administration, system upgrades and/or security patches).
St. Johns Community Health is an Equal Employment Opportunity Employer
Seniority level
Seniority level
Entry level Employment type
Employment type
Full-time Job function
Job function
Information Technology Industries
Hospitals and Health Care Referrals increase your chances of interviewing at St. John's Community Health by 2x Get notified about new Information Technology Specialist jobs in
San Bernardino, CA . IT Manager, Systems Analyst - Information Technology Services/Business and Student System Support/Administration and Business Services (25-8002) *Riverside*
IT/OT Services Support & Operations Manager
AD, Health Information Technology (Southern California) - REMOTE
San Bernardino, CA $132,300.00-$245,700.00 6 days ago Technical and Strategic Initiative Specialist
Claremont, CA $70,000.00-$80,000.00 6 days ago Field Solutions Engineer - Public Sector
Home Gardens, CA $160,000.00-$220,000.00 5 days ago Were unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr