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Pine Street Inn Inc.

Case Manager, Clarendon

Pine Street Inn Inc., Boston, Massachusetts, us, 02298

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Description

SCHEDULE:

40 hours per week; Monday-Friday 12-8:30pm

Pay: $23.48 - $36 per hour (Salary ranges provided are based on relevant experience and skill set)

LOCATION:

140 Clarendon St, Boston MA

SUMMARY OF POSITION PSI’s Permanent Supportive Housing Department provides comprehensive, intensive case management support to homeless and chronically homeless individuals in housing using the Housing First Model promoting long‑term stability in housing and the end of homelessness in Boston.

The Case Manager works as part of an intensive case management team serving tenants who may be experiencing untreated mental illness, active drug and alcohol addiction, and other major health challenges. The Case Manager uses a Harm Reduction, Trauma Informed approach to working with participants, including the utilization of Stages of Change Theory and Motivational Interviewing techniques. The Case Manager is responsible for a specific caseload of tenants, and also for collaborating with other housing staff on program-wide efforts to stabilize and promote the individual growth of all PSI supported tenants. Additional case management responsibilities include but are not limited to assisting tenants with all required program documentation; assisting tenants with obtaining benefits, health care, educational opportunities, employment opportunities, and legal aid; supporting the development of tenants’ activities of daily living skills and creating individual service plans with tenants and maintaining all necessary documentation.

QUALIFICATIONS The Case Manager must have a clear commitment to the population we serve and be able to work as part of a team.

Requirements EDUCATION / TRAINING

High School Diploma or Equivalent

Strong written communication skills

Computer Proficiency in Microsoft Office Products

PREFERRED

Bi-lingual – Spanish/English

KNOWLEDGE / EXPERIENCE

Strong commitment to learning and using Harm Reduction and Motivational Interviewing skills in order to promote improved behavioral health among tenants

Knowledge of effective Crisis Intervention techniques and ability to respond appropriately in crisis situationsExperience working as part of a team

PREFERRED

Experience working with individuals experiencing substance abuse, mental illness, trauma, homelessness and/or other complex disorders

Experience working with chronically homeless individuals in Housing First programs

Knowledge of local caregiving and advocacy resources for people experiencing substance abuse and dependence, mental illness, trauma histories, head injury, medical illness, physical disabilities, relationship violence, criminal and civil justice system involvement

Knowledge of government benefits systems, and Boston area service providers

Experience with HMIS

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