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Culture Amp

Manager, Commercial Renewals

Culture Amp, San Francisco, California, United States, 94199

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Join us on our mission to make a better world of work.

Culture Amp is the world’s leading employee experience platform, revolutionizing how 25 million employees across more than 6,500 companies create a better world of work. Culture Amp empowers companies of all sizes and industries to transform employee engagement, drive performance management, and develop high‑performing teams. Powered by people science and the most comprehensive employee dataset in the world, the most innovative companies including Canva, On, Asana, Dolby, McDonald’s and Nasdaq depend on Culture Amp every day.

Culture Amp is backed by leading venture capital funds and has offices in the US, UK, Germany and Australia. Culture Amp has been recognized as one of the world’s top private cloud companies by Forbes and most innovative companies by Fast Company.

How you can help make a better world of work We’re looking for a strategic and people‑first leader to join our team as People Leader, Commercial Renewals. In this role, you’ll lead one of our Commercial Renewals teams, responsible for driving customer contract renewals, revenue retention, and long‑term customer relationships. You’ll be accountable for scaling our renewal motion and driving performance through strong leadership, operational excellence, cross‑functional collaboration and consistent execution against retention and upsell targets.

You will:

Lead the Commercial RM team responsible for driving customer contract renewals to achieve renewal and expansion goals

Drive a customer‑first approach, ensuring timely and strategic engagement throughout the contract lifecycle

Provide strategic direction, operational oversight, and performance coaching to ensure the team meets or exceeds renewal and expansion targets

Partner closely with Sales, Customer Success, Legal, Finance, Operations to streamline renewal workflows and improve operational efficiency, while driving revenue growth and delivering exceptional customer experiences

Provide regular reporting on renewal and expansion forecasts, and risks to senior leadership

Foster a culture of accountability, collaboration, and continuous improvement

You have:

Ideally 1‑3 years of experience in revenue roles focused on retention, expansion or new business

Proven background in the SaaS industry

Strong communication and presentation skills to engage with HR professionals and executives

Experience building and managing relationships within mid‑market organizations

Experience with sales methodologies such as MEDDPICC, forecasting, negotiation tactics, value and team‑selling and overall pipeline management

Proficiency in leveraging data and analytics for decision‑making and influencing customer strategies

Highly organized, strong time‑management skills and proactive

For this role, the estimated On Target Earnings (OTE) range is listed below. In addition to your OTE salary, your compensation package will include additional components such as equity and benefits.

OTE Salary (US): $132,000 - $155,000 USD

We believe in fair & equitable pay at Culture Amp, and therefore, we build pay equity into all our programs in addition to conducting annual pay equity audits.

Benefits

Employee Share Options Program: We empower you to be an owner in Culture Amp and share in our success

Programs, coaching, and budgets to help you thrive personally and professionally

Access to external providers for mental wellbeing and coaching support to sustain the wellbeing, safety and development of our people

Monthly Camper Life Allowance: An automatic allowance paid out each month with your pay – you can spend it however you like to help improve your experience and life outside work

Team budgets dedicated to team building activities and connection

Intentional quarterly wellbeing pauses: A quarterly company‑wide shutdown day in each region to collectively pause, reset and focus on restoration and rest, without having to tap into individual vacation time

Extended year‑end breaks: An extended refresh period at the end of year

Excellent parental leave and in‑work support program available from day 1 of joining Culture Amp

5 Social Impact Days a year to make a positive impact on the community outside of work

MacBooks for you to do your best & a work from home office budget to spend on setting up your home office

Medical insurance coverage for you and your family (Available for US & UK only)

Culture Amp is committed to diversity, equity, and inclusion, with Employee Resource Groups and ally communities in place.

We have a strong commitment to Anti‑Racism, and endeavor to lead by example. Every step we make as a business towards anti‑racism is another step we can take to support our customers in making a better world (of work). You can see our current commitments to Anti‑Racism here.

Culture Amp is committed to providing equal employment opportunities to all employees and applicants for employment regardless of race, colour, religion, creed, age, national origin or ancestry, ethnicity, sex, sexual orientation, gender identity or expression, disability, military or veteran status, or any other category protected by federal, state, or local law.

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