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Culture Amp

Manager, Commercial Renewals

Culture Amp, San Francisco, California, United States, 94199

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Manager, Commercial Renewals

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Culture Amp .

Join us on our mission to make a better world of work. Culture Amp is the world’s leading employee experience platform, revolutionary how 25 million employees across more than 6,500 companies create a better world of work. Culture Amp empowers companies of all sizes and industries to transform employee engagement, drive performance management, and develop high‑performing teams. Powered by people science and the most comprehensive employee dataset in the world, the most innovative companies including Canva, On, Asana, Dolby, McDonalds and Nasdaq depend on Culture Amp every day.

Culture Amp is backed by leading venture capital funds and has offices in the US, UK, Germany and Australia. Culture Amp has been recognized as one of the world’s top private cloud companies by Forbes and most innovative companies by Fast Company.

For more information visit cultureamp.com.

How you can help make a better world of work We’re looking for a strategic and people‑first leader to join our team as People Leader, Commercial Renewals. In this role, you’ll lead one of our Commercial Renewals teams, responsible for driving customer contract renewals, revenue retention, and long‑term customer relationships. You’ll be accountable for scaling our renewal motion and driving performance through strong leadership, operational excellence, cross‑functional collaboration and consistent execution against retention and upsell targets.

You will

Lead the Commercial RM team responsible for driving customer contract renewals to achieve renewal and expansion goals

Drive a customer‑first approach, ensuring timely and strategic engagement throughout the contract lifecycle

Provide strategic direction, operational oversight, and performance coaching to ensure the team meets or exceeds renewal and expansion targets

Partner closely with Sales, Customer Success, Legal, Finance, Operations to streamline renewal workflows and improve operational efficiency, while driving revenue growth and delivering exceptional customer experiences

Provide regular reporting on renewal and expansion forecasts, and risks to senior leadership

Foster a culture of accountability, collaboration, and continuous improvement

You have

Ideally 1-3 years of experience in revenue roles focused on retention, expansion or new business

Proven background in the SaaS industry

Strong communication and presentation skills to engage with HR professionals and executives

Experience building and managing relationships within mid‑market organizations

Experience with sales methodologies such as MEDDPICC, forecasting, negotiation tactics, value and team‑selling and overall pipeline management

Proficiency in leveraging data and analytics for decision‑making and influencing customer strategies

Highly organized, strong time management skills and proactive

Compensation and Benefits For this role, the estimated On Target Earnings (OTE) range is listed below. In addition to your OTE salary, your compensation package will include additional components such as equity and benefits. The actual salary will vary based on various factors, including market and individual skills, capabilities and experience, objectively assessed during the interview process. If you're interviewing for this role, speak with your Talent Acquisition Partner to learn more about the total compensation and benefits for this role. We believe in fair & equitable pay at Culture Amp, and therefore, we build pay equity into all our programs in addition to conducting annual pay equity audits.

OTE Salary (US): $132,000 - $155,000 USD

Employee Share Options Program: We empower you to be an owner in Culture Amp and share in our success

Programs, coaching, and budgets to help you thrive personally and professionally

Access to external providers for mental wellbeing and coaching support to sustain the wellbeing, safety and development of our people

Monthly Camper Life Allowance: An automatic allowance paid out each month with your pay - you can spend it however you like to help improve your experience and life outside work

Team budgets dedicated to team building activities and connection

Intentional quarterly wellbeing pauses: A quarterly company‑wide shutdown day in each region to collectively pause, reset and focus on restoration and rest, without having to tap into individual vacation time

Extended year‑end breaks: An extended refresh period at the end of year

Excellent parental leave and in‑work support program available from day 1 of joining Culture Amp

5 Social Impact Days a year to make a positive impact on the community outside of work

MacBooks for you to do your best & a work from home office budget to spend on setting up your home office

Medical insurance coverage for you and your family (Available for US & UK only)

Diversity, Equity, and Inclusion We have a strong commitment to Anti‑Racism, and endeavor to lead by example. Every step we make as a business towards anti‑racism is another step we can take to support our customers in making a better world (of work). You can see our current commitments to Anti‑Racism here.

Application Process We strongly encourage you to apply if you’re interested: we'd love to know how you can amplify our team with your unique experience!

If you decide to apply, as part of your application, we will ask you to complete voluntary diversity questions (excluding roles in Germany). These questions are completely optional, but your participation truly helps. By sharing this anonymous information, you support our efforts to build a more inclusive and equitable hiring process—and help us hold ourselves accountable to that commitment. Your responses are entirely confidential and will not impact hiring decisions.

If you require reasonable accommodations or adjustments due to a disability to complete the online application or to participate in the interview process, please contact accommodations@cultureamp.com and identify the type of accommodation or assistance you are requesting. The Reasonable Accommodations team will respond to your email promptly.

Culture Amp will retain your CV & personal information for a period of two years (four years for the US) from the date of your application process completion. Culture Amp may contact you in relation to future job opportunities during this time period. For further information please see our privacy policy here or contact privacy@cultureamp.com.

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