EY
ServiceNow- IT/OT Asset Management Senior Consultant- Tech Consulting - Open Loc
EY, Chicago, Illinois, United States, 60290
ServiceNow- IT/OT Asset Management Senior Consultant - Tech Consulting
Location: Anywhere in Country
At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help build a better working world.
The Opportunity You’ll lead ServiceNow Transformation teams in a rapidly growing area of the business. It’s a client‑visible role where you’ll showcase your ability to motivate, develop your team, and establish and maintain new client relationships. You will grow your consulting and team‑leadership skills while building relationships and gaining experiences that shape your career.
In this role, you will identify and define user/customer requirements, focusing on developing user interfaces (UI) across mobile, web, and tablets. You will be responsible for creating software components and services that interact seamlessly with upstream and downstream components, ensuring business requirements are met through effective coding and programming.
Your Key Responsibilities
Collaborate with clients to gather and analyze requirements, ensuring the final product meets their needs.
Design and develop user interfaces that are functional and enhance user experience.
Write clean, maintainable code and create specifications that support business objectives.
Execute regular travel to meet with clients and engage stakeholders directly.
Skills and Attributes for Success
Act as a workstream lead across all phases of a ServiceNow IT/OT Asset Management project, including design, configuration/development, testing, and deployment.
Manage and mentor a multi‑disciplinary team of 3–5 resources, including offshore consultants, developers, and testers.
Provide guidance and industry‑leading practice expertise for ServiceNow IT/OT Asset Management implementations.
Analyze a company’s IT/OT Asset Management people, process, and technology capabilities, provide recommendations, and contribute to strategic roadmaps.
Advise on the connectivity of the CMDB and IT Operations Management (ITOM) to ITSM processes.
Lead client process and design sessions, and facilitate requirements workshops with functional or business process area subject matter experts.
Experience with waterfall and agile delivery models, including planning, status reporting, budgets, risk and issue logs.
Create high‑quality deliverables and project artifacts.
Qualifications
Bachelor’s degree in Computer Science, Information Systems Management, Engineering, or a related discipline.
Typically 2–4 years of relevant ServiceNow IT/OT Asset Management project experience.
ServiceNow Certified Systems Administrator (CSA) or Certified Application Developer (CAD).
Minimum of two of the following ServiceNow certifications:
ServiceNow Certified Implementation Specialist – Hardware Asset Management
ServiceNow Certified Implementation Specialist – Software Asset Management
ServiceNow Certified Implementation Specialist – Data Foundations
3+ years of Big‑4 or equivalent consulting experience.
Excellent soft skills – communication, adaptability, problem solving, teamwork, relationship building, dependability, and organization.
Experience leading teams and supervising others.
Valid U.S. driver’s license.
Ability to travel to meet client needs.
Ideally, You’ll Also Have
ServiceNow Certified Implementation Specialist – Discovery.
ServiceNow Certified Implementation Specialist – Vulnerability Response.
Experience with ServiceNow’s AI solutions (Now Assist, Agentic, AI Control Tower).
Performance analytics and reporting experience; certifications are a plus.
What We Look For We seek individuals who are technically proficient, curious, and eager to learn. Top performers navigate complex challenges, communicate effectively, and build meaningful relationships with clients and colleagues.
What We Offer You
A competitive compensation and benefits package, with base salary ranging from $102,500 to $187,900 in the U.S., and higher ranges for major metros. Benefits include medical and dental coverage, pension, 401(k), and paid time off.
A hybrid work model with 40–60% in‑person collaboration for external, client‑serving roles.
A flexible vacation policy tailored to personal circumstances, along with EY Paid Holidays and other leave types.
Are You Ready to Shape Your Future with Confidence? Apply today. EY accepts applications for this position on an on‑going basis. For those living in California, please click here for additional information. EY focuses on high‑ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities.
About EY EY is building a better working world by creating new value for clients, people, society, and the planet, while building trust in capital markets. Enabled by data, AI, and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy, and transactions, serving clients in more than 150 countries and territories.
Equal Employment Opportunity Statement EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law. EY is committed to providing reasonable accommodation to qualified individuals with disabilities, including veterans. If you have a disability and need assistance applying online or during any part of the application process, please call 1‑800‑EY‑HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY’s Talent Shared Services Team (TSS) or email the TSS at ssc.customersupport@ey.com.
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At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help build a better working world.
The Opportunity You’ll lead ServiceNow Transformation teams in a rapidly growing area of the business. It’s a client‑visible role where you’ll showcase your ability to motivate, develop your team, and establish and maintain new client relationships. You will grow your consulting and team‑leadership skills while building relationships and gaining experiences that shape your career.
In this role, you will identify and define user/customer requirements, focusing on developing user interfaces (UI) across mobile, web, and tablets. You will be responsible for creating software components and services that interact seamlessly with upstream and downstream components, ensuring business requirements are met through effective coding and programming.
Your Key Responsibilities
Collaborate with clients to gather and analyze requirements, ensuring the final product meets their needs.
Design and develop user interfaces that are functional and enhance user experience.
Write clean, maintainable code and create specifications that support business objectives.
Execute regular travel to meet with clients and engage stakeholders directly.
Skills and Attributes for Success
Act as a workstream lead across all phases of a ServiceNow IT/OT Asset Management project, including design, configuration/development, testing, and deployment.
Manage and mentor a multi‑disciplinary team of 3–5 resources, including offshore consultants, developers, and testers.
Provide guidance and industry‑leading practice expertise for ServiceNow IT/OT Asset Management implementations.
Analyze a company’s IT/OT Asset Management people, process, and technology capabilities, provide recommendations, and contribute to strategic roadmaps.
Advise on the connectivity of the CMDB and IT Operations Management (ITOM) to ITSM processes.
Lead client process and design sessions, and facilitate requirements workshops with functional or business process area subject matter experts.
Experience with waterfall and agile delivery models, including planning, status reporting, budgets, risk and issue logs.
Create high‑quality deliverables and project artifacts.
Qualifications
Bachelor’s degree in Computer Science, Information Systems Management, Engineering, or a related discipline.
Typically 2–4 years of relevant ServiceNow IT/OT Asset Management project experience.
ServiceNow Certified Systems Administrator (CSA) or Certified Application Developer (CAD).
Minimum of two of the following ServiceNow certifications:
ServiceNow Certified Implementation Specialist – Hardware Asset Management
ServiceNow Certified Implementation Specialist – Software Asset Management
ServiceNow Certified Implementation Specialist – Data Foundations
3+ years of Big‑4 or equivalent consulting experience.
Excellent soft skills – communication, adaptability, problem solving, teamwork, relationship building, dependability, and organization.
Experience leading teams and supervising others.
Valid U.S. driver’s license.
Ability to travel to meet client needs.
Ideally, You’ll Also Have
ServiceNow Certified Implementation Specialist – Discovery.
ServiceNow Certified Implementation Specialist – Vulnerability Response.
Experience with ServiceNow’s AI solutions (Now Assist, Agentic, AI Control Tower).
Performance analytics and reporting experience; certifications are a plus.
What We Look For We seek individuals who are technically proficient, curious, and eager to learn. Top performers navigate complex challenges, communicate effectively, and build meaningful relationships with clients and colleagues.
What We Offer You
A competitive compensation and benefits package, with base salary ranging from $102,500 to $187,900 in the U.S., and higher ranges for major metros. Benefits include medical and dental coverage, pension, 401(k), and paid time off.
A hybrid work model with 40–60% in‑person collaboration for external, client‑serving roles.
A flexible vacation policy tailored to personal circumstances, along with EY Paid Holidays and other leave types.
Are You Ready to Shape Your Future with Confidence? Apply today. EY accepts applications for this position on an on‑going basis. For those living in California, please click here for additional information. EY focuses on high‑ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities.
About EY EY is building a better working world by creating new value for clients, people, society, and the planet, while building trust in capital markets. Enabled by data, AI, and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy, and transactions, serving clients in more than 150 countries and territories.
Equal Employment Opportunity Statement EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law. EY is committed to providing reasonable accommodation to qualified individuals with disabilities, including veterans. If you have a disability and need assistance applying online or during any part of the application process, please call 1‑800‑EY‑HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY’s Talent Shared Services Team (TSS) or email the TSS at ssc.customersupport@ey.com.
#J-18808-Ljbffr