Truist
Lead Infrastructure Engineer
Work on the Enterprise Solutions Production Support Project Services team, closely with the Enterprise Solutions Infrastructure Project managers, as primary point/lead for application installation and configuration work on all applicable Enterprise Solutions project efforts. Heaviest focus will be on Obsolete Technology remediation, for past due and coming due End of Life applications, infrastructure OS and DB versions. Additional focus will be for other investment or BAU efforts that involve application installation and configurations, and assistance with Risk Remediation or Vulnerability Remediation that involves application specific configurations or changes.
Language Fluency: English (Required)
Work Shift: 1st shift (United States of America)
Regular or Temporary: Regular
Essential Duties and Responsibilities
Help design, estimate and architect the specific needs, working closely with Vendors where applicable, Infrastructure Architects, Solution Architects and other Tech Leads.
Provide guidance and direction to less senior platform engineer members of the team (may include onshore and offshore contingent workers at any given time).
Determine needs and coordinate requests for Network, Storage, Capacity and Security specifications, working with the engineers from those areas to successful completion in all environments.
Provide troubleshooting support in all environments, performance testing and tuning support and production implementation support.
Ensure the aligned Production Support Team is kept informed and updated so they are ready to take over the support of the application when fully implemented.
Ensure installation documentation, playbook documentation and runbook documentation is up to date, as well as review and provide inputs on design documentation and architectural documentation.
Participate in implementation strategy planning, providing guidance and direction where needed.
Ensure monitoring is at the appropriate level in all necessary environments.
Liaise with DevSecOps Center for Enablement (C4E) to ensure that enterprise tools or practices are followed, and to share information about any team specific tools or practices that may benefit others.
Liaise with cloud teams to ensure that enterprise tools or practices are followed and to share information about any team specific tools or practices that may benefit others.
Develop deep relationships with enterprise solutions platform teams at all levels, enterprise solutions production support teams at all levels, CT&O team counterparts, and others as needed to successfully navigate project efforts.
Qualifications Required Qualifications
Bachelor's degree in Business or Computer Science and ten+ years of experience in software engineering or IT including at least four years of experience in a role in which the primary responsibility is installation and configuration of applications, application design or architecture design.
Experience in Windows architecture and SQL Server, Linux servers and AIX servers (a plus).
Exposure to, knowledge of: Cloud architecture and application introduction; CI/CD pipeline; databases (SQL, DB2, Oracle).
Preferred Qualifications
Experience working in agile teams and knowledge of agile development & release practices.
Experience/knowledge of: SAFe, Enterprise Scrum, Kanban, Rally, etc.
Experience as a leading member of an application and/or infrastructure delivery team.
Experience/knowledge of deploying and configuring infrastructure and application software (including ancillary software, i.e., TomCat, Access DB, MS 365 Runtime).
Experience in the banking industry.
Other Job Requirements / Working Conditions
Sitting – constantly (more than 50% of the time).
Standing – occasionally (less than 25% of the time).
Walking – occasionally (less than 25% of the time).
Bending – occasionally (less than 25% of the time).
Lifting – minimal and up to 10%.
Visual / audio / speaking – able to access and interpret client information received from the computer and able to hear and speak with individuals in person and on the phone.
Manual dexterity / keyboarding – able to work standard office equipment, including PC keyboard and mouse, copy/fax machines, and printers.
Availability – able to work all hours scheduled, including overtime as directed by manager/supervisor and required by business need.
Travel – minimal and up to 10%.
General Description of Available Benefits for Eligible Employees of Truist Financial Corporation All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax‑preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full‑time or part‑time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist’s generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non‑temporary position for which you apply, based on full‑time or part‑time status, position, and division of work.
Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace. EEO is the Law E‑Verify IER Right to Work
Seniority Level Not Applicable
Employment Type Full‑time
Job Function Information Technology
#J-18808-Ljbffr
Language Fluency: English (Required)
Work Shift: 1st shift (United States of America)
Regular or Temporary: Regular
Essential Duties and Responsibilities
Help design, estimate and architect the specific needs, working closely with Vendors where applicable, Infrastructure Architects, Solution Architects and other Tech Leads.
Provide guidance and direction to less senior platform engineer members of the team (may include onshore and offshore contingent workers at any given time).
Determine needs and coordinate requests for Network, Storage, Capacity and Security specifications, working with the engineers from those areas to successful completion in all environments.
Provide troubleshooting support in all environments, performance testing and tuning support and production implementation support.
Ensure the aligned Production Support Team is kept informed and updated so they are ready to take over the support of the application when fully implemented.
Ensure installation documentation, playbook documentation and runbook documentation is up to date, as well as review and provide inputs on design documentation and architectural documentation.
Participate in implementation strategy planning, providing guidance and direction where needed.
Ensure monitoring is at the appropriate level in all necessary environments.
Liaise with DevSecOps Center for Enablement (C4E) to ensure that enterprise tools or practices are followed, and to share information about any team specific tools or practices that may benefit others.
Liaise with cloud teams to ensure that enterprise tools or practices are followed and to share information about any team specific tools or practices that may benefit others.
Develop deep relationships with enterprise solutions platform teams at all levels, enterprise solutions production support teams at all levels, CT&O team counterparts, and others as needed to successfully navigate project efforts.
Qualifications Required Qualifications
Bachelor's degree in Business or Computer Science and ten+ years of experience in software engineering or IT including at least four years of experience in a role in which the primary responsibility is installation and configuration of applications, application design or architecture design.
Experience in Windows architecture and SQL Server, Linux servers and AIX servers (a plus).
Exposure to, knowledge of: Cloud architecture and application introduction; CI/CD pipeline; databases (SQL, DB2, Oracle).
Preferred Qualifications
Experience working in agile teams and knowledge of agile development & release practices.
Experience/knowledge of: SAFe, Enterprise Scrum, Kanban, Rally, etc.
Experience as a leading member of an application and/or infrastructure delivery team.
Experience/knowledge of deploying and configuring infrastructure and application software (including ancillary software, i.e., TomCat, Access DB, MS 365 Runtime).
Experience in the banking industry.
Other Job Requirements / Working Conditions
Sitting – constantly (more than 50% of the time).
Standing – occasionally (less than 25% of the time).
Walking – occasionally (less than 25% of the time).
Bending – occasionally (less than 25% of the time).
Lifting – minimal and up to 10%.
Visual / audio / speaking – able to access and interpret client information received from the computer and able to hear and speak with individuals in person and on the phone.
Manual dexterity / keyboarding – able to work standard office equipment, including PC keyboard and mouse, copy/fax machines, and printers.
Availability – able to work all hours scheduled, including overtime as directed by manager/supervisor and required by business need.
Travel – minimal and up to 10%.
General Description of Available Benefits for Eligible Employees of Truist Financial Corporation All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax‑preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full‑time or part‑time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist’s generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non‑temporary position for which you apply, based on full‑time or part‑time status, position, and division of work.
Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace. EEO is the Law E‑Verify IER Right to Work
Seniority Level Not Applicable
Employment Type Full‑time
Job Function Information Technology
#J-18808-Ljbffr