Antonini & Cohen
We are a rapidly growing, boutique firm committed to delivering exceptional client service and innovative solutions. We pride ourselves on a collaborative culture, strategic growth plans, and a strong financial foundation.
We’re seeking a seasoned, in‑person Director of Operations to partner with our Attorney CEO and Partners to drive operational excellence, empower our teams, and help scale the firm to new heights. The Director of Operations keeps the firm’s needs at the forefront and works closely with the Owners and the fractional executive team on strategy, planning, leadership, culture, revenue generation and margins, policy, problem‑solving, and decision‑making. The firm’s Director of Operations manages the operations and business functions of the firm. This position has broad discretion and authority to manage processes throughout the business and is a key position of trust within the firm leadership. This is an in‑office position, daily in our office in Northeast Atlanta, with core hours Monday‑Friday from 9:00 am‑5:30 pm.
Responsibilities
Develop and execute the annual business plan and strategic calendar
Lead firm‑wide project management initiatives and quarterly goal setting
Facilitate monthly staff and attorney meetings; drive mission, vision, and values communication
Lead the office as a whole; supervise leadership team in HR, Production, Marketing, Intake/Sales, Accounting, and Administrative functions
Oversee the HR department’s execution of policies, compensation plans, performance evaluations, and employee relations
Supervise recruiting, onboarding, and ongoing training for attorneys and non‑attorney staff
Ensure every role has a clear job description, key performance indicators, and documented processes
Design, document, and continuously improve firm‑wide policies, procedures, checklists, and templates
Conduct audits and spot checks to ensure compliance and process efficiency
Collaborate with the Managing Attorney on workflow design, case‑management benchmarks, and case value development
Monitor matter‑flow pipelines to optimize throughput, profitability, and client experience
Supervise accounting and finance functions and staff, including billing, collections, trust account management, and payroll
Implement and track against annual budgets, forecast revenue, and analyze financial reports in collaboration with the CFO; liaise with fractional CFO, COO, and firm owners on annual budget creation
Approve operational expenses and maintain financial controls
Manage vendor relationships and emergency‑preparedness plans
Oversee IT strategy and system upgrades to ensure optimal technology use
Guide Marketing and Intake/Sales teams to execute ROI‑driven campaigns and lead‑conversion strategies in coordination with the fractional CMO
Track and review lead‑generation metrics, conversion rates, and sales process
Qualifications
Bachelor’s degree in Business, Management, Accounting (or equivalent experience)
8+ years of senior operations or COO/Director‑level experience in a professional services environment; law firm experience strongly preferred
Proven track record in budgeting, financial management, and human resources leadership
Exceptional project management skills; ability to lead complex, cross‑functional initiatives
Highly tech‑savvy with experience implementing and optimizing practice management and productivity software
Strong analytical mindset with expertise in metrics, key performance indicator development, and process improvement
Outstanding communication and interpersonal skills, with a collaborative, solution‑oriented approach
Bilingual (English/Spanish) at an advanced professional level preferred
Compensation $100,000+ dependent on experience
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Responsibilities
Develop and execute the annual business plan and strategic calendar
Lead firm‑wide project management initiatives and quarterly goal setting
Facilitate monthly staff and attorney meetings; drive mission, vision, and values communication
Lead the office as a whole; supervise leadership team in HR, Production, Marketing, Intake/Sales, Accounting, and Administrative functions
Oversee the HR department’s execution of policies, compensation plans, performance evaluations, and employee relations
Supervise recruiting, onboarding, and ongoing training for attorneys and non‑attorney staff
Ensure every role has a clear job description, key performance indicators, and documented processes
Design, document, and continuously improve firm‑wide policies, procedures, checklists, and templates
Conduct audits and spot checks to ensure compliance and process efficiency
Collaborate with the Managing Attorney on workflow design, case‑management benchmarks, and case value development
Monitor matter‑flow pipelines to optimize throughput, profitability, and client experience
Supervise accounting and finance functions and staff, including billing, collections, trust account management, and payroll
Implement and track against annual budgets, forecast revenue, and analyze financial reports in collaboration with the CFO; liaise with fractional CFO, COO, and firm owners on annual budget creation
Approve operational expenses and maintain financial controls
Manage vendor relationships and emergency‑preparedness plans
Oversee IT strategy and system upgrades to ensure optimal technology use
Guide Marketing and Intake/Sales teams to execute ROI‑driven campaigns and lead‑conversion strategies in coordination with the fractional CMO
Track and review lead‑generation metrics, conversion rates, and sales process
Qualifications
Bachelor’s degree in Business, Management, Accounting (or equivalent experience)
8+ years of senior operations or COO/Director‑level experience in a professional services environment; law firm experience strongly preferred
Proven track record in budgeting, financial management, and human resources leadership
Exceptional project management skills; ability to lead complex, cross‑functional initiatives
Highly tech‑savvy with experience implementing and optimizing practice management and productivity software
Strong analytical mindset with expertise in metrics, key performance indicator development, and process improvement
Outstanding communication and interpersonal skills, with a collaborative, solution‑oriented approach
Bilingual (English/Spanish) at an advanced professional level preferred
Compensation $100,000+ dependent on experience
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