RiseBoro Community Partnership
Portfolio Manager, P2 (50357)
RiseBoro Community Partnership seeks an experienced Portfolio Manager to oversee approximately 700 residential units, including LIHTC and Senior Housing/Assisted Living facilities.
Responsibilities
Perform monthly and quarterly budget review for submission to Director of Property Management.
Oversee maintenance contract review and execution for portfolio.
Ensure the timely completion and execution of annual recertifications and lease renewals.
Prepare capital request documents and Payscan invoices for amounts under $5,000.
Maintain operating budgets and conduct monthly review of compliance violations reports.
Conduct annual on‑site walkthroughs of all properties.
Develop good relationships and consistent tenant/landlord engagement across the portfolio.
Maintain open communication with senior management, fellow Portfolio Managers, and Compliance and Collections teams.
Manage staffing patterns, hiring, terminations, and use Paycom to ensure accurate timesheets.
Be on call 24 hours for emergencies and ensure all appropriate communications to tenants and staff are posted during emergencies and service disruptions.
Lead, coach, and support Property Managers, Assistant Property Managers, and Maintenance Supervisors by setting expectations, monitoring performance, and ensuring compliance with company policies and standards.
Other duties as assigned.
Occupancy Coordination
Enforce full occupancy at all 202 Buildings.
Supervise new applicants with related paperwork and processes during their initial application period and ensure they meet HUD standards.
Supervise move‑out procedures and ensure PMs are following procedures to successfully close out a resident account.
Ensure PM is meeting monthly receivables and reporting legal updates in a timely manner.
Compliance Coordination
Ensure all tenant information is accurate in the physical file, Yardi, and all required resources.
Complete and/or oversee monthly HUD regulations, including vouchering, TRACS monitoring, monthly EIV reports, AFHMP compliance, and curing monthly discrepancies.
Supervise and audit PM team to ensure properties are MOR prepared at all times.
Oversee all audit requests, assist, and answer all findings in a timely fashion.
Maintenance Coordination
Work alongside maintenance team and PMs to ensure building inspections and preventive maintenance are performed to keep buildings REAC READY.
Collect and oversee monthly maintenance reports in Yardi.
Collect and approve all contractor bids and oversee maintenance projects.
Ensure the maintenance team and PMs cure and answer any/all violations in a timely manner.
Work alongside code compliance for current and upcoming local laws and ensure properties meet government standards at all times.
Accompany auditors during inspection periods to ensure building compliance.
Competencies
5+ years of experience in Property Management or Housing; 2+ years in supervisory role (preferred).
Experience supervising five or more employees.
Affordable housing management experience (preferred).
Bilingual (Spanish/English) strongly preferred.
Excellent oral and written communication and interpersonal skills.
Experience with Yardi.
Certifications – LIHTC Certification, Certified Housing Assistant Manager.
Detail‑oriented & organized.
Ability to manage multiple professional relationships successfully.
Education and Experience Bachelor’s degree preferred; high school diploma required. Any combination of education and experience that provides the required knowledge and skills may be considered qualifying.
EEO / Aff. Action Policy Statement It is the policy of RiseBoro to provide equal employment opportunity to all employees and applicants for employment. No individual will be discriminated against on the basis of race, color, age, creed, religion, national origin, citizenship status, political or union affiliation, marital or partnership status, sex, sexual orientation or affectionate preference, gender identity, familial status, genetic information or predisposition or characteristic, disability, status as a victim of domestic violence, status as a veteran or member of the U.S. military and related obligations, or any other characteristic protected by law. This policy applies to all terms and conditions of employment, including but not limited to recruitment, hiring, job placement, compensation, benefits, training and apprenticeship, employee development, promotion, demotion, discipline, transfer, lay‑off and recall, and termination. RiseBoro makes reasonable accommodations based on religion and/or disability as required by law, and requests for accommodation are to be directed to the Human Resources Department.
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Responsibilities
Perform monthly and quarterly budget review for submission to Director of Property Management.
Oversee maintenance contract review and execution for portfolio.
Ensure the timely completion and execution of annual recertifications and lease renewals.
Prepare capital request documents and Payscan invoices for amounts under $5,000.
Maintain operating budgets and conduct monthly review of compliance violations reports.
Conduct annual on‑site walkthroughs of all properties.
Develop good relationships and consistent tenant/landlord engagement across the portfolio.
Maintain open communication with senior management, fellow Portfolio Managers, and Compliance and Collections teams.
Manage staffing patterns, hiring, terminations, and use Paycom to ensure accurate timesheets.
Be on call 24 hours for emergencies and ensure all appropriate communications to tenants and staff are posted during emergencies and service disruptions.
Lead, coach, and support Property Managers, Assistant Property Managers, and Maintenance Supervisors by setting expectations, monitoring performance, and ensuring compliance with company policies and standards.
Other duties as assigned.
Occupancy Coordination
Enforce full occupancy at all 202 Buildings.
Supervise new applicants with related paperwork and processes during their initial application period and ensure they meet HUD standards.
Supervise move‑out procedures and ensure PMs are following procedures to successfully close out a resident account.
Ensure PM is meeting monthly receivables and reporting legal updates in a timely manner.
Compliance Coordination
Ensure all tenant information is accurate in the physical file, Yardi, and all required resources.
Complete and/or oversee monthly HUD regulations, including vouchering, TRACS monitoring, monthly EIV reports, AFHMP compliance, and curing monthly discrepancies.
Supervise and audit PM team to ensure properties are MOR prepared at all times.
Oversee all audit requests, assist, and answer all findings in a timely fashion.
Maintenance Coordination
Work alongside maintenance team and PMs to ensure building inspections and preventive maintenance are performed to keep buildings REAC READY.
Collect and oversee monthly maintenance reports in Yardi.
Collect and approve all contractor bids and oversee maintenance projects.
Ensure the maintenance team and PMs cure and answer any/all violations in a timely manner.
Work alongside code compliance for current and upcoming local laws and ensure properties meet government standards at all times.
Accompany auditors during inspection periods to ensure building compliance.
Competencies
5+ years of experience in Property Management or Housing; 2+ years in supervisory role (preferred).
Experience supervising five or more employees.
Affordable housing management experience (preferred).
Bilingual (Spanish/English) strongly preferred.
Excellent oral and written communication and interpersonal skills.
Experience with Yardi.
Certifications – LIHTC Certification, Certified Housing Assistant Manager.
Detail‑oriented & organized.
Ability to manage multiple professional relationships successfully.
Education and Experience Bachelor’s degree preferred; high school diploma required. Any combination of education and experience that provides the required knowledge and skills may be considered qualifying.
EEO / Aff. Action Policy Statement It is the policy of RiseBoro to provide equal employment opportunity to all employees and applicants for employment. No individual will be discriminated against on the basis of race, color, age, creed, religion, national origin, citizenship status, political or union affiliation, marital or partnership status, sex, sexual orientation or affectionate preference, gender identity, familial status, genetic information or predisposition or characteristic, disability, status as a victim of domestic violence, status as a veteran or member of the U.S. military and related obligations, or any other characteristic protected by law. This policy applies to all terms and conditions of employment, including but not limited to recruitment, hiring, job placement, compensation, benefits, training and apprenticeship, employee development, promotion, demotion, discipline, transfer, lay‑off and recall, and termination. RiseBoro makes reasonable accommodations based on religion and/or disability as required by law, and requests for accommodation are to be directed to the Human Resources Department.
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