CCH - (Christian Church Homes)
Portfolio Manager
CCH - (Christian Church Homes), Walnut Creek, California, United States, 94598
CCH - (Christian Church Homes) provided pay range
This range is provided by CCH - (Christian Church Homes). Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range $99,500.00/yr - $109,600.00/yr
Our Mission CCH builds and manages quality, affordable housing in caring communities.
Vision To transform communities by fostering human dignity, mutual respect, personal independence, and supportive environments.
Our Values
Sustainability – Maintaining organizational health and viable sustainable communities for residents
Integrity – Striving for reliability and honesty in all that we do and say
Independence – Empowering people to age in place with dignity
CCH Beliefs – We are more than a home for residents. We are more than a job for employees.
Job Summary A Portfolio Manager (PM) oversees day-to-day operations of an assigned portfolio enforcing CCH policies, procedures, and best practices to enable each property to meet budgeted financial goals and achieve operational performance objectives. The portfolio consists of properties financed with diverse funding streams including federal low-income housing tax credit program, Project Based Section 8, and other affordable income restricted/low‑income housing financing. The PM provides direction and leadership to community management teams at each property. Regional and/or national travel required based on assigned portfolio.
Key Responsibilities
Contribute to caring and positive working and living environments for all employees and residents
Provide overall direction and supervision of day‑to‑day property management with oversight responsibility for management of the properties within the geographic region
Perform standard supervisory functions, including recruitment, hiring, onboarding, training, coaching, mentoring, performance evaluation, progressive discipline, and conflict resolution
Ensure timely and accurate reporting for portfolio including vacancy and budget variances, staffing needs, upcoming inspections and others, as needed
Regularly visit site offices, inspect field operations and review periodic reports from community managers to determine progress of occupancy and maintenance projects
Monitor and ensure adherence to all policies and procedures related to compliance with the Landlord Tenant Act, Section 8, Fair Housing practices, LIHTC, and funding sources such as HUD; partner with Internal Compliance Team to ensure compliance issues are addressed in a timely manner
Coordinate with Asset Management, Real Estate Development and Resident Services on rehab, new construction, and relocation projects
Work collaboratively with Associate Director of Facilities, Community Managers, and Maintenance III to develop, implement, and maintain programs addressing building safety, cleanliness, and preventative maintenance
Resolve resident relation issues and escalated complaints from residents
Inspect properties to ensure the highest standards are maintained; evaluate maintenance, grounds, and housekeeping operations in areas of efficiency; conduct periodic inspection of vacant apartments for market‑ready condition
Assist in or develop corrective programs for properties, when needed
Supervise and coordinate preparation of annual operating and capital budgets; monitor and make recommendations on budget performance and prepare monthly or quarterly summary report of same
Other duties as assigned
Reporting + Organizational Relationships This position will report directly to the Associate Director of Property Management and supervise the day‑to‑day activities and staff of one or more functional areas and perform related work as required.
Compensation & Classification CCH is committed to paying competitive wages. The salary range for this position is $86,200 - $120,700. Based on CCH’s compensation philosophy, most new hires are brought in at the minimum salary range. CCH has a competitive benefits package with health, dental, vision, and life insurance, 8% of an employer contribution for retirement, and more. This is a full‑time, exempt position. This position is based at the CCH Central Office – Walnut Creek located at 1855 Olympic Blvd, Walnut Creek, CA 94596.
Physical Demands Physical demands include continual sitting, typing, and repetitive computer use up to 8 hours a day. The position also requires frequent communication with others, including hearing and speaking clearly with individuals and groups, in person and via phone and video calls. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Equal Employment Opportunity CCH is an equal opportunity employer. We strongly encourage applications from women, people of color, bilingual and bicultural individuals, and members of the lesbian, gay, bisexual, and transgender communities. Applicants shall not be discriminated against because of race, religion, sex, national origin, ethnicity, age, disability, political affiliation, sexual orientation, gender identity, color, marital status, or medical condition, including acquired immune deficiency syndrome (AIDS) and AIDS‑related conditions. We encourage and will consider for employment qualified applicants with arrest and conviction records.
Applicants With Disabilities Reasonable accommodation will be made so that qualified applicants who are disabled may participate in the application process. If you are seeking accommodation, please advise in writing at the time you apply.
Qualifications
High School Diploma or GED required; bachelor’s degree preferred
3 years of supervisory experience required
3 Years of On‑Site Property Management and lease‑up experience
Current Certified Occupancy Specialist (COS) and Tax Credit Certification preferred
Real Estate License, or Certified Property Manager (CPM) plus 4 Years of Property Management Experience preferred
Knowledge of HUD/Section 8, LIHTC, Federal, State and Local Policies, and Fair Housing policies affecting low‑income property management, and the systems related to managing these programs preferred
Proficient with Microsoft Office 365 and Yardi; ability to quickly learn the organization’s other systems
Frequent travel required within assigned region to fulfill primary responsibilities and duties
Excellent organizational skills, attention to detail, prioritization and time management skills with a proven ability to meet deadlines and develop strategic solutions
Strong analytical and problem‑solving skills
Strong interpersonal skills, including written and oral communications
Ability to serve with integrity, professionalism, and confidentiality
Knowledge of basic financial management principles
Ability to understand and respect values, attitudes, and beliefs that differ across cultures and to respond appropriately to these differences with participants and in planning, implementing, and evaluating programs and services
Knowledge of property maintenance function and prioritization
CCH conducts background checks on all candidates who have received a conditional job offer. Satisfactory completion of background check is a requirement of employment with CCH
A valid driver license, reliable personal vehicle, personal auto insurance as required by law, and an MVR sufficient to obtain and reasonably maintain insurability under agency auto liability policies are essential job requirements. Consistent travel to CCH assigned communities is required
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Base pay range $99,500.00/yr - $109,600.00/yr
Our Mission CCH builds and manages quality, affordable housing in caring communities.
Vision To transform communities by fostering human dignity, mutual respect, personal independence, and supportive environments.
Our Values
Sustainability – Maintaining organizational health and viable sustainable communities for residents
Integrity – Striving for reliability and honesty in all that we do and say
Independence – Empowering people to age in place with dignity
CCH Beliefs – We are more than a home for residents. We are more than a job for employees.
Job Summary A Portfolio Manager (PM) oversees day-to-day operations of an assigned portfolio enforcing CCH policies, procedures, and best practices to enable each property to meet budgeted financial goals and achieve operational performance objectives. The portfolio consists of properties financed with diverse funding streams including federal low-income housing tax credit program, Project Based Section 8, and other affordable income restricted/low‑income housing financing. The PM provides direction and leadership to community management teams at each property. Regional and/or national travel required based on assigned portfolio.
Key Responsibilities
Contribute to caring and positive working and living environments for all employees and residents
Provide overall direction and supervision of day‑to‑day property management with oversight responsibility for management of the properties within the geographic region
Perform standard supervisory functions, including recruitment, hiring, onboarding, training, coaching, mentoring, performance evaluation, progressive discipline, and conflict resolution
Ensure timely and accurate reporting for portfolio including vacancy and budget variances, staffing needs, upcoming inspections and others, as needed
Regularly visit site offices, inspect field operations and review periodic reports from community managers to determine progress of occupancy and maintenance projects
Monitor and ensure adherence to all policies and procedures related to compliance with the Landlord Tenant Act, Section 8, Fair Housing practices, LIHTC, and funding sources such as HUD; partner with Internal Compliance Team to ensure compliance issues are addressed in a timely manner
Coordinate with Asset Management, Real Estate Development and Resident Services on rehab, new construction, and relocation projects
Work collaboratively with Associate Director of Facilities, Community Managers, and Maintenance III to develop, implement, and maintain programs addressing building safety, cleanliness, and preventative maintenance
Resolve resident relation issues and escalated complaints from residents
Inspect properties to ensure the highest standards are maintained; evaluate maintenance, grounds, and housekeeping operations in areas of efficiency; conduct periodic inspection of vacant apartments for market‑ready condition
Assist in or develop corrective programs for properties, when needed
Supervise and coordinate preparation of annual operating and capital budgets; monitor and make recommendations on budget performance and prepare monthly or quarterly summary report of same
Other duties as assigned
Reporting + Organizational Relationships This position will report directly to the Associate Director of Property Management and supervise the day‑to‑day activities and staff of one or more functional areas and perform related work as required.
Compensation & Classification CCH is committed to paying competitive wages. The salary range for this position is $86,200 - $120,700. Based on CCH’s compensation philosophy, most new hires are brought in at the minimum salary range. CCH has a competitive benefits package with health, dental, vision, and life insurance, 8% of an employer contribution for retirement, and more. This is a full‑time, exempt position. This position is based at the CCH Central Office – Walnut Creek located at 1855 Olympic Blvd, Walnut Creek, CA 94596.
Physical Demands Physical demands include continual sitting, typing, and repetitive computer use up to 8 hours a day. The position also requires frequent communication with others, including hearing and speaking clearly with individuals and groups, in person and via phone and video calls. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Equal Employment Opportunity CCH is an equal opportunity employer. We strongly encourage applications from women, people of color, bilingual and bicultural individuals, and members of the lesbian, gay, bisexual, and transgender communities. Applicants shall not be discriminated against because of race, religion, sex, national origin, ethnicity, age, disability, political affiliation, sexual orientation, gender identity, color, marital status, or medical condition, including acquired immune deficiency syndrome (AIDS) and AIDS‑related conditions. We encourage and will consider for employment qualified applicants with arrest and conviction records.
Applicants With Disabilities Reasonable accommodation will be made so that qualified applicants who are disabled may participate in the application process. If you are seeking accommodation, please advise in writing at the time you apply.
Qualifications
High School Diploma or GED required; bachelor’s degree preferred
3 years of supervisory experience required
3 Years of On‑Site Property Management and lease‑up experience
Current Certified Occupancy Specialist (COS) and Tax Credit Certification preferred
Real Estate License, or Certified Property Manager (CPM) plus 4 Years of Property Management Experience preferred
Knowledge of HUD/Section 8, LIHTC, Federal, State and Local Policies, and Fair Housing policies affecting low‑income property management, and the systems related to managing these programs preferred
Proficient with Microsoft Office 365 and Yardi; ability to quickly learn the organization’s other systems
Frequent travel required within assigned region to fulfill primary responsibilities and duties
Excellent organizational skills, attention to detail, prioritization and time management skills with a proven ability to meet deadlines and develop strategic solutions
Strong analytical and problem‑solving skills
Strong interpersonal skills, including written and oral communications
Ability to serve with integrity, professionalism, and confidentiality
Knowledge of basic financial management principles
Ability to understand and respect values, attitudes, and beliefs that differ across cultures and to respond appropriately to these differences with participants and in planning, implementing, and evaluating programs and services
Knowledge of property maintenance function and prioritization
CCH conducts background checks on all candidates who have received a conditional job offer. Satisfactory completion of background check is a requirement of employment with CCH
A valid driver license, reliable personal vehicle, personal auto insurance as required by law, and an MVR sufficient to obtain and reasonably maintain insurability under agency auto liability policies are essential job requirements. Consistent travel to CCH assigned communities is required
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