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Cuyahoga Community College

Program Assistant, Nursing

Cuyahoga Community College, Cleveland, Ohio, us, 44101

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Department:

Nursing Location:

Metropolitan Campus Reports To:

Dean Recruitment Type:

External/Internal Requisition ID:

req5671 Employment Type:

Full-Time Support Staff Union Position:

Non-Union Work Schedule:

M-F; 8:30am-5:00pm Number of Openings:

2

Job Summary Serves as an initial contact and information resource for all nursing students and staff as needed. Manages student online records and facilitates a variety of student processes both online and in person to ensure overall student management within the Nursing program.

Essential Functions

Scans student evaluations and associated student personnel file documents

Maintains and accurately updates the Nursing division Blackboard site

Assists with ensuring student and faculty compliance and on-boarding as required by the clinical agencies

Maintains and submits associated reports as needed

Maintains and actively utilizes the nursing database for student placement, admission requests, and addressing student inquiries

Manages ACE-Mapp database to place all student clinical assignments, request clinical rotations, and make necessary adjustments based on division needs

Utilizes central database to support the Compliance Administrator by reviewing credential and medical record verification, background checks, and drug screens for all students

Facilitates and monitors site-specific required clinical paperwork for all participating students

Coordinates student registration, pre-authorization, orientation, readmission, moves and withdrawal processes for students

Facilitates classroom and equipment requests and redirects appropriately

Assists with walk-in students and answers student inquiries as needed

Provides committee support for program directors and faculty

Performs other duties as assigned

Required Qualifications

Associate’s degree in a related field

Significant related experience may substitute for education

Minimum of two years of demonstrated experience in a student-focused role in an educational environment

Demonstrated experience making sound decisions that affect a work unit or team

Demonstrated experience in a role requiring diverse problem solving methods in a variety of situations

Knowledge, Skills, and Abilities

Strong organizational and time-management skills

Excellent written, verbal and interpersonal communication skills

Ability to foster a team environment and work collaboratively

Ability to research and analyze issues and develop solutions

Ability to manage multiple projects simultaneously in a deadline-driven environment

Ability to work accurately with great attention to detail

Excellent customer service skills and proven ability to develop and sustain productive customer relationships

Ability to effectively respond to requests from multiple levels of the College in various departments

Demonstrated basic project management skills

Proficiency with Microsoft Outlook, Word, and Excel

Ability to confidentially and discreetly handle subject matters requiring privacy and sensitivity

Ability to develop and maintain relationships with key contacts to enhance workflow and quality

Basic knowledge of fundamental administrative support concepts, practices and procedures and ability to apply in varied situations as it pertains to the departmental focus

Sensitivity to appropriately respond to the needs of a diverse population

Competencies Critical Competencies

Service Focus

Communication

Quality of Work

Very Important Competencies

Adaptability

Time Utilization

Important Competencies

Collaboration

Continuous Improvement

Preferred Qualifications

Demonstrated experience working with medical records

Demonstrated higher education experience

Demonstrated experience working in a hospital setting

Preferred Knowledge, Skills, and Abilities

Proficiency with Ad Astra

Proficiency with the Banner System

Proficiency with Microsoft Office (specifically Excel)

Physical Demands/Working Conditions The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The work is performed in a normal, professional office environment;

The work area is adequately lighted, heated and ventilated;

Typically, the employee may sit comfortably to perform the duties of the job and will perform repetitive motions with hands/fingers using a computer mouse and keyboard to type. However, there may be some walking, standing, bending, carrying of light items such as papers, files, pamphlets, books, etc.;

Work may also require walking and standing in conjunction with travel to and attendance at meetings and conferences away from the worksite;

Work is partially performed in an environment with sufficient noise that may cause an employee to shout in order to be heard above the noise level;

Work is partially performed in an environment exposing employees to hazards such as proximity to moving mechanical parts, moving vehicles, electrical current, working on scaffolding and high places, or exposure to chemicals;

Equal Opportunity Statement Cuyahoga Community College is committed to attaining excellence through the recruitment and retention of a qualified and diverse workforce. Cuyahoga Community College is an equal employment/educational opportunity institution.

Special Note: Target Starting Salary Range The final offer for the successful candidate is targeted to fall within this range, but will be based upon an assessment of internal equity, the unit’s available budget, and the candidate’s qualifications in relation to the minimum and/or preferred job requirement(s). Target Starting Salary Range: $39,000 to $41,000.

Special Instructions to Applicants During the application process, you may be required to attach a cover letter and/or resume. It is recommended that you have these documents ready to be attached electronically to the online application. This system accepts only MS Word or PDF attachments. Any employment with the College is contingent upon satisfactory completion of a background check and drug screen.

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