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krg technology inc

Unified Communications/Skype Operations Analyst

krg technology inc, Plano, Texas, us, 75086

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Unified Communications/Skype Operations Analyst Job Title:

Unified Communications/Skype Operations Analyst

Duration:

Contract

661 558 0000* 509

Job Description:

Skype for Business Server / Lync client support (PC, Mac and mobile)

Skype for Business Server / Lync video room systems support

Support of Polycom or Cisco Skype integrated devices

Support, optimize and maintain Skype for Business Server / Lync infrastructure with high availability

Skype for Business / Lync application patching

Manage support escalations and drive issue resolution to completion including leveraging of proper processes and communications, working with vendors as required

Reporting, monitoring and Analytics – generate reports and monitor UC traffic in real time, respond and react to System Center Configuration Manager (SCCM) alerting

All your information will be kept confidential according to EEO guidelines.

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