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Goodwill Industries of the Southern Piedmont

Retail Shift Manager - Full Time - Harris Blvd

Goodwill Industries of the Southern Piedmont, Charlotte, North Carolina, United States, 28245

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Retail Shift Manager – Full Time – Harris Blvd Join to apply for the

Retail Shift Manager – Full Time – Harris Blvd

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Goodwill Industries of the Southern Piedmont

About Us At Goodwill, we believe in the power of work to transform lives. Through our retail stores and donation centers, we create employment opportunities and fund programs that support individuals and communities.

What We Offer

Starting pay of $17.00/hour

Annual raises & production bonuses

Free skill‑building and career development classes

Generous team member discounts

Full‑time benefits including medical, dental, vision, paid time off, and tuition reimbursement

What You’ll Do

Support store operations and staff management to keep our store running smoothly.

Open and close the store, manage deposits, and secure the building.

Resolve customer complaints and issue refunds.

Ensure customers and donors receive friendly, prompt service.

Make production and scheduling decisions in the absence of management.

Manage the flow of donated goods to optimize sales.

Coordinate shipments and merchandise flow to meet goals.

Rotate, organize, and display merchandise by category and color.

Step in to assist with store team duties as needed.

Supervise employees and store activities when managers are unavailable.

Report safety or theft concerns to store leadership.

Requirements Someone who leads by example, thrives in a fast‑paced retail environment, and is passionate about making a difference. You have:

High school diploma or GED.

1 year of Goodwill retail experience or 2 years of general retail experience (or an equivalent combination).

Physical ability to walk, stand, talk, lift up to 10 pounds regularly and occasionally up to 50 pounds, with strong vision.

Seniority level Not Applicable

Employment type Full‑time

Job function Sales and Business Development

Industries Non‑profit Organizations

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