Sparks Group
Bilingual Customer Service Representative
Sparks Group, Charlotte, North Carolina, United States, 28245
Job Summary/Company :
Are you fluent in English and Spanish? Do you have customer service and/or sales experience and thrive working in a fast-paced environment? Sparks Group is seeking a bilingual Customer Service Specialist for a well-respected partner in Charlotte, NC. If you're looking to work for a team-oriented company with growth opportunities, then apply today!
Responsibilities :
Answer customer service calls for companies across the country, using both the Spanish and English languages
Handle inbound calls including taking messages, entering orders for products, dispatching service technicians, and scheduling appointments
Ensure expert level customer service is received on every call
Document all call results into systems
Qualifications/Background Profile :
Spanish fluency required
One year of telephone, computer, and internet navigation experience
Typing speed of at least 45 words per minute
Strong grammar and written and oral communication skills
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This job is In-Person.
We offer several comprehensive benefits package including health and life insurance, paid and unpaid time off, and retirement and savings plans to qualifying employees.
Download the Sparks Group mobile app from
Apple App Store or Google Play
.
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Sparks Group is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, pregnancy, citizenship, family status, genetic information, disability, or protect veteran status.
This Position Requires U.S. Citizenship
This Position May Either Require COVID-19 Vaccination or Regular Testing
Are you fluent in English and Spanish? Do you have customer service and/or sales experience and thrive working in a fast-paced environment? Sparks Group is seeking a bilingual Customer Service Specialist for a well-respected partner in Charlotte, NC. If you're looking to work for a team-oriented company with growth opportunities, then apply today!
Responsibilities :
Answer customer service calls for companies across the country, using both the Spanish and English languages
Handle inbound calls including taking messages, entering orders for products, dispatching service technicians, and scheduling appointments
Ensure expert level customer service is received on every call
Document all call results into systems
Qualifications/Background Profile :
Spanish fluency required
One year of telephone, computer, and internet navigation experience
Typing speed of at least 45 words per minute
Strong grammar and written and oral communication skills
-----------------------------------------------------------------
This job is In-Person.
We offer several comprehensive benefits package including health and life insurance, paid and unpaid time off, and retirement and savings plans to qualifying employees.
Download the Sparks Group mobile app from
Apple App Store or Google Play
.
-----------------------------------------------------------------
Sparks Group is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, pregnancy, citizenship, family status, genetic information, disability, or protect veteran status.
This Position Requires U.S. Citizenship
This Position May Either Require COVID-19 Vaccination or Regular Testing