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Gilman School

Technology Office Operations Administrator

Gilman School, Baltimore, Maryland, United States, 21276

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Job Details

Level Experienced

Job Location Gilman School - Baltimore, MD

Education Level 4 Year Degree

Job Shift Day

Job Category Education

POSITION TITLE : Technology Office Operations Administrator

DEPARTMENT: Information & Innovation

SUPERVISOR: Director of Information Technology

STATUS: Full Time

FLSA: Non-exempt (Hourly)

HOURS OF WORK: 7:30 AM - 4:00 PM

CLASSIFICATION: Non-Essential

LOCATION: On-campus

POSITION SUMMARY:

The Technology Office Operations Administrator serves as a key member of the Technology team. A highly organized and technically skilled individual, this role supports the smooth operation of our technology team while also overseeing administrative functions to ensure an efficient, professional office environment.

ESSENTIAL RESPONSIBILITIES:

Office Manager Duties Oversee daily office operations, including supply ordering, tracking, and organization. Manage vendor relationships for equipment, supplies, and contracted services. Coordinate meetings, calendars, and communications for the Technology team. Manage budget tracking, invoice and check request processing, and credit card reconciliation. Ensure compliance with office policies, procedures, and record-keeping requirements. Coordinate with HR on tasks such as timely onboarding/offboarding of employees. Foster a positive and professional workplace culture through effective communication and organization. Perform other duties as assigned by the Director of Education Technology. IT Technician Duties

Provide Level 1 technical support to Gilman community members for hardware and software issues. Provides educational technology guidance and support to faculty and students. Install, configure, and support computers, mobile devices, and related equipment. Maintain inventory of technology assets and coordinate repairs or replacements as needed. Support the onboarding of new employees with the necessary tech setup and training. QUALIFICATIONS:

Proven experience in IT support and office administration Working knowledge of Google Workspace for Education and Microsoft Office Working knowledge of macOS, iOS, Windows OS, and ChromeOS Ability to learn quickly and willingness to teach others Excellent troubleshooting and organizational skills Effective communication and interpersonal skills Ability to work independently, within a team, and manage competing priorities Ability to lift and/or move up to 50 pounds

COMPENSATION AND BENEFITS:

We are committed to transparency and supporting our employees' well-being. For this role, we offer a competitive pay range of $23-$25 per hour based on experience and qualifications.

In addition to the annual salary, Gilman School offers a comprehensive benefits package which includes medical, dental, and vision insurance, as well as life insurance, critical illness and accident coverage, and both short- and long-term disability. We offer a 403 (b) retirement plan with employer match to help you plan for the future.

We also believe in the importance of work-life balance. Our time-off package includes two weeks of paid vacation, seven sick days, a winter break, and a spring break annually. At Gilman School, you'll find a supportive environment where your health, wellness, and professional development are valued.