CrowdStrike
Principal Cloud Infrastructure Consultant (Remote)
CrowdStrike, Granite Heights, Wisconsin, United States
Principal Cloud Infrastructure Consultant (Remote)
Join CrowdStrike as a Principal Cloud Infrastructure Consultant (Remote), working on our Falcon LogScale and NGSIEM solutions as part of the LogScale Professional Services team.
About the Role As a Principal Consultant focusing on infrastructure architecture on the LogScale Professional Services team, you’ll spearhead key efforts and become a trusted advisor to customers by answering technical questions, demonstrating Falcon LogScale and NGSIEM capabilities, and laying out a technical vision of Falcon LogScale roadmap for customers to follow. You’ll work with the customer as they discover what Falcon LogScale can do for them, help expand their use cases, and provide feedback to the Falcon LogScale Product Management teams. Simultaneously you’ll develop internal relationships to partner with key stakeholders to influence product enhancements that meet customer needs.
We’re looking for a colleague with a great compassion for taking care of customers and their challenges combined with well‑rounded technical, analytical, and customer service skills. We want someone who appreciates the importance of teamwork but will also benefit from a proactive approach to solving challenges and helping external and internal parties. The position is remote‑friendly within the United States with the opportunity for limited travel onsite with customers. Fluency in English is required along with strong technical writing skills.
What You’ll Do
Act as the primary point of contact for Falcon LogScale deployments from project kickoff to technical implementation and through project closure
Guide and assist customers in building out complex, resilient and high‑performing application clusters in public and private cloud/on‑prem environments
Assist customers with data onboarding tasks, such as 3rd‑party tool audit/logging policy configurations, and log transport methodology
Provide guidance with log analysis leveraging search queries based on raw log data, parsing and dashboard creation
Provide knowledge transfer of Falcon LogScale to our customers
What You’ll Need
Bachelor’s degree in Computer Science, Software Engineering or related field and five years of experience in systems engineering or an equivalent combination of education and work experience
Four+ years’ experience implementing and managing containerized applications using Kubernetes (any flavor), Docker and Helm within GCP, Azure and/or AWS
Experience delivering, managing and upgrading managed applications in GCP, Azure and/or AWS environments with high throughput and availability requirements, including usage of CI/CD tools
Experience and comfort with management and implementation of Linux server platforms
Experience with developing and implementing IaC tools and code using tools such as Terraform, Pulumi or Crossplane
Highly comfortable in creating, implementing and troubleshooting Python, Go and Bash scripts within integration and automation use cases
Experience with RESTful API, GraphQL and API microservices
Experience with implementing and using Kafka (any version)
Intermediate knowledge of security protocols and products for identity management and access such as OAuth, Okta, SAML, Windows Auth and Active Directory
Four+ years of experience using logs and metrics to identify the root cause of production incidents
Experience managing technical deployments, tracking time, and running projects from kickoff to closure
Experience with Agile, SCRUM, Kanban and other development lifecycles
Knowledge of IT environments, including directory services, authentication, networking, data storage
Understanding of log management use cases around security, observability, DevOps, IT ops, and/or business operations
Strong problem‑solving, written and oral communication skills in English
Bonus Points
5+ years of professional DevOps experience providing support for troubleshooting, recovery and root cause analysis
Experience developing visualizations for security event‑related data using Grafana, PowerBI, Elastic, etc.
Experience working with pre‑sales teams on technical scoping and requirements gathering, and with post‑sales handoffs
Experience translating your knowledge of customer requirements and experiences into feedback for product and engineering teams
Benefits of Working at CrowdStrike
Remote‑friendly and flexible work culture
Market leader in compensation and equity awards
Comprehensive physical and mental wellness programs
Competitive vacation and holidays for recharge
Paid parental and adoption leaves
Professional development opportunities for all employees regardless of level or role
Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections
Vibrant office culture with world‑class amenities
Great Place to Work Certified™ across the globe
Health & Safety This role may require the candidate to periodically undergo and pass alcohol and/or drug tests during the course of employment.
Equal Opportunity Employer Statement CrowdStrike is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support veterans and individuals with disabilities through our affirmative action program.
CrowdStrike is committed to providing equal employment opportunity for all employees and applicants for employment. The company does not discriminate in employment opportunities or practices on the basis of race, color, creed, ethnicity, religion, sex (including pregnancy or pregnancy‑related medical conditions), sexual orientation, gender identity, marital or family status, veteran status, age, national origin, ancestry, physical disability (including HIV and AIDS), mental disability, medical condition, genetic information, membership or activity in a local human rights commission, status with regard to public assistance, or any other characteristic protected by law. We base all employment decisions—including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, lay‑offs, returns from lay‑offs, terminations and social/recreational programs—on valid job requirements.
If you need assistance accessing or reviewing the information on this website or need help submitting an application for employment or requesting an accommodation, please contact us at recruiting@crowdstrike.com for further assistance.
We participate in the E‑Verify program.
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About the Role As a Principal Consultant focusing on infrastructure architecture on the LogScale Professional Services team, you’ll spearhead key efforts and become a trusted advisor to customers by answering technical questions, demonstrating Falcon LogScale and NGSIEM capabilities, and laying out a technical vision of Falcon LogScale roadmap for customers to follow. You’ll work with the customer as they discover what Falcon LogScale can do for them, help expand their use cases, and provide feedback to the Falcon LogScale Product Management teams. Simultaneously you’ll develop internal relationships to partner with key stakeholders to influence product enhancements that meet customer needs.
We’re looking for a colleague with a great compassion for taking care of customers and their challenges combined with well‑rounded technical, analytical, and customer service skills. We want someone who appreciates the importance of teamwork but will also benefit from a proactive approach to solving challenges and helping external and internal parties. The position is remote‑friendly within the United States with the opportunity for limited travel onsite with customers. Fluency in English is required along with strong technical writing skills.
What You’ll Do
Act as the primary point of contact for Falcon LogScale deployments from project kickoff to technical implementation and through project closure
Guide and assist customers in building out complex, resilient and high‑performing application clusters in public and private cloud/on‑prem environments
Assist customers with data onboarding tasks, such as 3rd‑party tool audit/logging policy configurations, and log transport methodology
Provide guidance with log analysis leveraging search queries based on raw log data, parsing and dashboard creation
Provide knowledge transfer of Falcon LogScale to our customers
What You’ll Need
Bachelor’s degree in Computer Science, Software Engineering or related field and five years of experience in systems engineering or an equivalent combination of education and work experience
Four+ years’ experience implementing and managing containerized applications using Kubernetes (any flavor), Docker and Helm within GCP, Azure and/or AWS
Experience delivering, managing and upgrading managed applications in GCP, Azure and/or AWS environments with high throughput and availability requirements, including usage of CI/CD tools
Experience and comfort with management and implementation of Linux server platforms
Experience with developing and implementing IaC tools and code using tools such as Terraform, Pulumi or Crossplane
Highly comfortable in creating, implementing and troubleshooting Python, Go and Bash scripts within integration and automation use cases
Experience with RESTful API, GraphQL and API microservices
Experience with implementing and using Kafka (any version)
Intermediate knowledge of security protocols and products for identity management and access such as OAuth, Okta, SAML, Windows Auth and Active Directory
Four+ years of experience using logs and metrics to identify the root cause of production incidents
Experience managing technical deployments, tracking time, and running projects from kickoff to closure
Experience with Agile, SCRUM, Kanban and other development lifecycles
Knowledge of IT environments, including directory services, authentication, networking, data storage
Understanding of log management use cases around security, observability, DevOps, IT ops, and/or business operations
Strong problem‑solving, written and oral communication skills in English
Bonus Points
5+ years of professional DevOps experience providing support for troubleshooting, recovery and root cause analysis
Experience developing visualizations for security event‑related data using Grafana, PowerBI, Elastic, etc.
Experience working with pre‑sales teams on technical scoping and requirements gathering, and with post‑sales handoffs
Experience translating your knowledge of customer requirements and experiences into feedback for product and engineering teams
Benefits of Working at CrowdStrike
Remote‑friendly and flexible work culture
Market leader in compensation and equity awards
Comprehensive physical and mental wellness programs
Competitive vacation and holidays for recharge
Paid parental and adoption leaves
Professional development opportunities for all employees regardless of level or role
Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections
Vibrant office culture with world‑class amenities
Great Place to Work Certified™ across the globe
Health & Safety This role may require the candidate to periodically undergo and pass alcohol and/or drug tests during the course of employment.
Equal Opportunity Employer Statement CrowdStrike is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support veterans and individuals with disabilities through our affirmative action program.
CrowdStrike is committed to providing equal employment opportunity for all employees and applicants for employment. The company does not discriminate in employment opportunities or practices on the basis of race, color, creed, ethnicity, religion, sex (including pregnancy or pregnancy‑related medical conditions), sexual orientation, gender identity, marital or family status, veteran status, age, national origin, ancestry, physical disability (including HIV and AIDS), mental disability, medical condition, genetic information, membership or activity in a local human rights commission, status with regard to public assistance, or any other characteristic protected by law. We base all employment decisions—including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, lay‑offs, returns from lay‑offs, terminations and social/recreational programs—on valid job requirements.
If you need assistance accessing or reviewing the information on this website or need help submitting an application for employment or requesting an accommodation, please contact us at recruiting@crowdstrike.com for further assistance.
We participate in the E‑Verify program.
#J-18808-Ljbffr