Mount Sinai Morningside
Senior Director Quality & Patient Engagement - Mount Sinai Health Partners
Mount Sinai Morningside, New York, New York, us, 10261
Senior Director Quality & Patient Engagement - Mount Sinai Health Partners
1 day ago Be among the first 25 applicants
Description The Senior Director for Population Health Quality and Patient Engagement drives the implementation and ongoing improvement initiatives that enable Mount Sinai to deliver better value to its patients, its customers (i.e., plan sponsors and payers), its providers, and its partners. At Mount Sinai, value is defined broadly and encompasses improved health outcomes, more efficient operations, better patient experience, a more joyful care team environment, and improved financial performance in value‑based contracts.
Primary Focus of the SD Will Be
Select Employed Ambulatory Metrics
Select Voluntary Ambulatory Metrics
Epic Optimization to Support Above
Primary care patient engagement rates
A mission critical metric for care excellence and primary care success
Focused on all payer classes, with deeper focus on patients who have Medicare and Commercial insurance
Responsibilities This SD will report to the CMO, Population Health and Clinically Integrated Network. The SD will partner with the MSHP analytics team, Digital and Technology Partners (DTP, i.e., IT) Epic EMR team to drive targeted quality and patient engagement performance most relevant to Mount Sinai's value‑based care contracts and select system quality goals (defined with the CMO of Population Health and CIN, and other key system stakeholders).
The ideal candidate will have significant experience (5+ years) in leading quality initiatives in the ambulatory setting, and a record of accomplishment in meeting or exceeding quality metrics. Leadership experience in ACO or value‑based care quality metrics is required. Key personal attributes include a positive and enthusiastic attitude, efficient focus on key results, and a balanced mix of confidence and humility.
Key Expectations Also Include
Co‑develop strategy with team and CMO, Population Health and CIN
Identify and track performance on key indicators
Analyze performance against national benchmarks
Plan and co‑develop content for physician education/engagement initiatives
Qualifications
Graduate degree in Business or Healthcare Administration
7–10 years of demonstrated success in leading quality programs with shareable before‑and‑after results
3–5 years should be within ambulatory quality/value‑based care quality
Familiarity with Epic EMR and some community EMRs, strongly preferred
Knowledge of MACRA/MIPS quality, strongly preferred
Employer Description Strength through Unity and Inclusion – The Mount Sinai Health System is committed to fostering an environment where everyone can contribute to excellence. We share a common dedication to delivering outstanding patient care. When you join us, you become part of Mount Sinai’s unparalleled legacy of achievement, education, and innovation as we work together to transform healthcare. We encourage all team members to actively participate in creating a culture that ensures fair access to opportunities, promotes inclusive practices, and supports the success of every individual.
At Mount Sinai, our leaders are committed to fostering a workplace where all employees feel valued, respected, and empowered to grow. We strive to create an environment where collaboration, fairness, and continuous learning drive positive change, improving the well‑being of our staff, patients, and organization. Our leaders are expected to challenge outdated practices, promote a culture of respect, and work toward meaningful improvements that enhance patient care and workplace experiences. We are dedicated to building a supportive and welcoming environment where everyone has the opportunity to thrive and advance professionally. Explore this opportunity and be part of the next chapter in our history.
Equal Opportunity Employer The Mount Sinai Health System is an equal‑opportunity employer, complying with all applicable federal civil rights laws. We do not discriminate, exclude, or treat individuals differently based on race, color, national origin, age, religion, disability, sex, sexual orientation, gender, veteran status, or any other characteristic protected by law. We are deeply committed to fostering an environment where all faculty, staff, students, trainees, patients, visitors, and the communities we serve feel respected and supported. Our goal is to create a healthcare and learning institution that actively works to remove barriers, address challenges, and promote fairness in all aspects of our organization.
Compensation The Mount Sinai Health System (MSHS) provides salary ranges that comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for the role is $186,000 – $270,000 annually. Actual salaries depend on a variety of factors, including experience, education, and operational need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.
Seniority level Executive
Employment type Full‑time
Job function Quality Assurance
Industries Hospitals and Health Care
#J-18808-Ljbffr
Description The Senior Director for Population Health Quality and Patient Engagement drives the implementation and ongoing improvement initiatives that enable Mount Sinai to deliver better value to its patients, its customers (i.e., plan sponsors and payers), its providers, and its partners. At Mount Sinai, value is defined broadly and encompasses improved health outcomes, more efficient operations, better patient experience, a more joyful care team environment, and improved financial performance in value‑based contracts.
Primary Focus of the SD Will Be
Select Employed Ambulatory Metrics
Select Voluntary Ambulatory Metrics
Epic Optimization to Support Above
Primary care patient engagement rates
A mission critical metric for care excellence and primary care success
Focused on all payer classes, with deeper focus on patients who have Medicare and Commercial insurance
Responsibilities This SD will report to the CMO, Population Health and Clinically Integrated Network. The SD will partner with the MSHP analytics team, Digital and Technology Partners (DTP, i.e., IT) Epic EMR team to drive targeted quality and patient engagement performance most relevant to Mount Sinai's value‑based care contracts and select system quality goals (defined with the CMO of Population Health and CIN, and other key system stakeholders).
The ideal candidate will have significant experience (5+ years) in leading quality initiatives in the ambulatory setting, and a record of accomplishment in meeting or exceeding quality metrics. Leadership experience in ACO or value‑based care quality metrics is required. Key personal attributes include a positive and enthusiastic attitude, efficient focus on key results, and a balanced mix of confidence and humility.
Key Expectations Also Include
Co‑develop strategy with team and CMO, Population Health and CIN
Identify and track performance on key indicators
Analyze performance against national benchmarks
Plan and co‑develop content for physician education/engagement initiatives
Qualifications
Graduate degree in Business or Healthcare Administration
7–10 years of demonstrated success in leading quality programs with shareable before‑and‑after results
3–5 years should be within ambulatory quality/value‑based care quality
Familiarity with Epic EMR and some community EMRs, strongly preferred
Knowledge of MACRA/MIPS quality, strongly preferred
Employer Description Strength through Unity and Inclusion – The Mount Sinai Health System is committed to fostering an environment where everyone can contribute to excellence. We share a common dedication to delivering outstanding patient care. When you join us, you become part of Mount Sinai’s unparalleled legacy of achievement, education, and innovation as we work together to transform healthcare. We encourage all team members to actively participate in creating a culture that ensures fair access to opportunities, promotes inclusive practices, and supports the success of every individual.
At Mount Sinai, our leaders are committed to fostering a workplace where all employees feel valued, respected, and empowered to grow. We strive to create an environment where collaboration, fairness, and continuous learning drive positive change, improving the well‑being of our staff, patients, and organization. Our leaders are expected to challenge outdated practices, promote a culture of respect, and work toward meaningful improvements that enhance patient care and workplace experiences. We are dedicated to building a supportive and welcoming environment where everyone has the opportunity to thrive and advance professionally. Explore this opportunity and be part of the next chapter in our history.
Equal Opportunity Employer The Mount Sinai Health System is an equal‑opportunity employer, complying with all applicable federal civil rights laws. We do not discriminate, exclude, or treat individuals differently based on race, color, national origin, age, religion, disability, sex, sexual orientation, gender, veteran status, or any other characteristic protected by law. We are deeply committed to fostering an environment where all faculty, staff, students, trainees, patients, visitors, and the communities we serve feel respected and supported. Our goal is to create a healthcare and learning institution that actively works to remove barriers, address challenges, and promote fairness in all aspects of our organization.
Compensation The Mount Sinai Health System (MSHS) provides salary ranges that comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for the role is $186,000 – $270,000 annually. Actual salaries depend on a variety of factors, including experience, education, and operational need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.
Seniority level Executive
Employment type Full‑time
Job function Quality Assurance
Industries Hospitals and Health Care
#J-18808-Ljbffr