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Theparkevents

Lead Host / Maitre d'

Theparkevents, Silver Spring, Maryland, United States, 20900

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The Park at 14th 3 months ago Be among the first 25 applicants Join to apply for the

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The Park at 14th Get AI-powered advice on this job and more exclusive features. About The Park At 14th

The Park at 14th is a vibrant, upscale casual restaurant known for its exceptional food, craft cocktails, and lively atmosphere. We are committed to providing our guests with an unforgettable dining experience through impeccable service and a warm, welcoming ambiance. About The Park At 14th

The Park at 14th is a vibrant, upscale casual restaurant known for its exceptional food, craft cocktails, and lively atmosphere. We are committed to providing our guests with an unforgettable dining experience through impeccable service and a warm, welcoming ambiance.

Job Summary

The Park at 14th is seeking an experienced and professional Maître d' to join our team and ensure that our guests receive an exceptional dining experience. The Maître d' will be responsible for managing reservations, greeting guests, seating guests, and overseeing the dining room to ensure that service runs smoothly and efficiently.

Guest Service

Key Responsibilities and Duties

Greet guests warmly and professionally, ensuring they feel valued and appreciated. Manage and coordinate reservations to maximize table turnover while honoring guest preferences. Seat guests promptly, considering special requests and party sizes. Address and resolve guest inquiries, concerns, and complaints in a professional and courteous manner.

Operational Leadership

Oversee the dining room to ensure smooth service and a positive guest experience. Maintain a clean, organized entrance and dining area, ensuring tables are set correctly. Monitor and adjust the dining flow to prevent bottlenecks and ensure guests are seated efficiently.

Team Management

Lead, train, and supervise the host/hostess team, fostering a culture of excellence in customer service. Collaborate with servers, bartenders, and kitchen staff to ensure seamless operations. Motivate and support the team to deliver exceptional service consistently.

Professional Excellence

Stay informed about industry trends to maintain innovative and exceptional service standards. Use reservation and guest management systems effectively to track guest preferences and manage operations. Demonstrate impeccable presentation, professionalism, and a passion for hospitality.

Qualifications

Strong communication and interpersonal skills to create a welcoming and positive environment. Excellent organizational skills, capable of managing reservations and seating in a fast-paced setting. Proven leadership experience in a restaurant or hospitality environment. Proficiency with reservation management systems (e.g., OpenTable) and basic computer applications. Flexible availability, including evenings, weekends, and holidays. Ability to commute or relocate to Washington, DC 20005 reliably.

Compensation And Benefits

Pay: $18.00 - $40.00 per hour (based on experience).

Work Environment

Physical setting: Bar and casual dining restaurant. Shifts: 8–10 hours (day, evening, and night shifts available). Availability: Flexibility to work a variety of shifts, including evenings, weekends, and holidays. Operating Hours (Excluding Special Events) Friday: 5PM–3AM Saturday: 11AM–3AM Sunday: 11AM–7PM Monday: Closed Tuesday: Closed Wednesday: Closed Thursday: 5PM–2AM

Seniority level

Seniority level Mid-Senior level Employment type

Employment type Full-time Job function

Job function Design, Art/Creative, and Information Technology Industries Hospitality Referrals increase your chances of interviewing at The Park at 14th by 2x Sign in to set job alerts for “Host” roles.

Silver Spring, MD $18.00-$25.00 1 week ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

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