Willis Towers Watson
As a Health and Benefits Director you will lead client engagements involving the design and management of the full array of health and benefits programs. You will drive the strategy and grow relationships with current clients by leveraging your expertise alongside WTW’s array of solutions and capabilities and will generate new business by participating in prospecting activities. You will have the opportunity to provide input into the evolution of the WTW Health and Benefits practice and to be a leader in the marketplace.
The Role
Leading the client service team in the design and delivery of project plans; ensuring progress against established objectives, budgets, timelines, deliverables and quality standards
Proactively advising clients and ensuring the delivery of superior client service
Leading vendor procurement strategy, negotiation, implementation, and optimization activities
Engaging specialist resources and subject matter experts to solve for client needs and generate new business
Materially growing Health and Benefits revenue through: Anticipating client needs and cross‑selling new solutions to current clients
Serving as the Health and Benefits expert in new client pursuits by crafting solutions to meet prospect needs
Demonstrating extensive leadership ability by directly managing and/or mentoring other colleagues
Conducting final review deliverable to ensure alignment to client objectives, leverage of optimal WTW recommendations, services and solutions, and adherence to WTW professional excellence standards
Qualifications
10+ years’ experience and demonstrated success in the design/management of increasingly complex health and welfare plans gained in a consulting or brokerage environment or similar experience in a consultative role gained at a carrier or vendor
Ability to expand relationships with current clients
Polished and well‑developed oral and written communication skills
Flexibility and proven ability to identify and resolve issues
Strong analytical, creative and integrative skills
Excellent Microsoft Office skills, particularly in Excel and PowerPoint
State Life and Health license required within 90 days of joining
CEBS designation, or health and welfare actuarial or underwriting training desired
Bachelor's degree strongly preferred; HS diploma required
This role will be on a Hybrid workstyle reporting to our local WTW office in Boston or Hartford.
Company Benefits
Health and Welfare Benefits:
Medical (including prescription coverage), Dental, Vision, Health Savings Account, Commuter Account, Health Care and Dependent Care Flexible Spending Accounts, Group Accident, Group Critical Illness, Life Insurance, AD&D, Group Legal, Identity Theft Protection, Wellbeing Program and Work/Life Resources (including Employee Assistance Program)
Leave Benefits:
Paid Holidays, Annual Paid Time Off (includes paid state/local paid leave where required), Short‑Term Disability, Long‑Term Disability, Other Leaves (e.g., Bereavement, FMLA, ADA, Jury Duty, Military Leave, and Parental and Adoption Leave), Paid Time Off
Retirement Benefits:
Contributory Pension Plan and Savings Plan (401k). All Level 38 and more senior roles may also be eligible for non‑qualified Deferred Compensation and Deferred Savings Plans.
Note that visa employment‑based non‑immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity.
Further Statements: Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles County Fair Chance Ordinance for Employers, we will consider for employment qualified applicants with arrest and conviction records.
Note: This position will remain posted for a minimum of three business days from the date posted or until sufficient/appropriate candidate slate has been identified.
EOE, including disability/vets
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The Role
Leading the client service team in the design and delivery of project plans; ensuring progress against established objectives, budgets, timelines, deliverables and quality standards
Proactively advising clients and ensuring the delivery of superior client service
Leading vendor procurement strategy, negotiation, implementation, and optimization activities
Engaging specialist resources and subject matter experts to solve for client needs and generate new business
Materially growing Health and Benefits revenue through: Anticipating client needs and cross‑selling new solutions to current clients
Serving as the Health and Benefits expert in new client pursuits by crafting solutions to meet prospect needs
Demonstrating extensive leadership ability by directly managing and/or mentoring other colleagues
Conducting final review deliverable to ensure alignment to client objectives, leverage of optimal WTW recommendations, services and solutions, and adherence to WTW professional excellence standards
Qualifications
10+ years’ experience and demonstrated success in the design/management of increasingly complex health and welfare plans gained in a consulting or brokerage environment or similar experience in a consultative role gained at a carrier or vendor
Ability to expand relationships with current clients
Polished and well‑developed oral and written communication skills
Flexibility and proven ability to identify and resolve issues
Strong analytical, creative and integrative skills
Excellent Microsoft Office skills, particularly in Excel and PowerPoint
State Life and Health license required within 90 days of joining
CEBS designation, or health and welfare actuarial or underwriting training desired
Bachelor's degree strongly preferred; HS diploma required
This role will be on a Hybrid workstyle reporting to our local WTW office in Boston or Hartford.
Company Benefits
Health and Welfare Benefits:
Medical (including prescription coverage), Dental, Vision, Health Savings Account, Commuter Account, Health Care and Dependent Care Flexible Spending Accounts, Group Accident, Group Critical Illness, Life Insurance, AD&D, Group Legal, Identity Theft Protection, Wellbeing Program and Work/Life Resources (including Employee Assistance Program)
Leave Benefits:
Paid Holidays, Annual Paid Time Off (includes paid state/local paid leave where required), Short‑Term Disability, Long‑Term Disability, Other Leaves (e.g., Bereavement, FMLA, ADA, Jury Duty, Military Leave, and Parental and Adoption Leave), Paid Time Off
Retirement Benefits:
Contributory Pension Plan and Savings Plan (401k). All Level 38 and more senior roles may also be eligible for non‑qualified Deferred Compensation and Deferred Savings Plans.
Note that visa employment‑based non‑immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity.
Further Statements: Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles County Fair Chance Ordinance for Employers, we will consider for employment qualified applicants with arrest and conviction records.
Note: This position will remain posted for a minimum of three business days from the date posted or until sufficient/appropriate candidate slate has been identified.
EOE, including disability/vets
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