WTW
Health & Benefits Associate Director
As a Health and Benefits Associate Director, you will be a leader on the client service team and will be responsible for fostering relationships across the client organization.
You will manage a wide array of projects, leveraging your experience to make recommendations on plan design and management for the full array of health and benefits programs. You will generate business by participating in new business activities and expanding existing client engagements.
You will position yourself to grow into a senior relationship management and/or leadership role by serving as the pivotal point of contact on all projects and working alongside industry experts on cutting edge solutions.
Responsibilities
Serve as lead project manager for clients; materially contributing to project plan creation and leading the team on delivery; ensuring progress against established objectives, budgets, timelines, deliverables and quality standards.
Proactively advise clients and ensure delivery of superior client service.
Play a key role in vendor procurement, negotiation, implementation and optimization activities.
Facilitate specialist resources and subject matter experts in health management, absence and disability management, pharmacy, data analytics and compliance.
Support the generation of new business by participating in prospecting opportunities as part of a broader team.
Build relationships internally and collaborate effectively on cross‑functional teams.
Lead the client team, assign project roles/responsibilities, and ensure accountability.
Mentor junior colleagues.
Conduct review of client deliverables to ensure alignment to client objectives, leverage of optimal WTW services and solutions, and adherence to WTW professional excellence standards.
Qualifications
8+ years of experience and demonstrated success in the design/management of increasingly complex health and welfare plans gained in a consulting or brokerage environment or similar consultative role at a carrier or vendor.
Ability to expand relationships with current clients.
Polished and well‑developed oral and written communication skills.
Flexibility and proven ability to identify and resolve issues.
Strong analytical, creative and integrative skills.
Excellent Microsoft Office skills, particularly in Excel and PowerPoint.
State Life and Health license required within 90 days of joining.
CEBS designation or health and welfare actuarial or underwriting training desired.
Bachelor’s degree strongly preferred.
This role will be on a hybrid workstyle.
Company Benefits
Health and Welfare Benefits: Medical (including prescription coverage), Dental, Vision, Health Savings Account, Commuter Account, Health Care and Dependent Care Flexible Spending Accounts, Group Accident, Group Critical Illness, Life Insurance, AD&D, Group Legal, Identity Theft Protection, Wellbeing Program and Work/Life Resources (including Employee Assistance Program).
Leave Benefits: Paid Holidays, Annual Paid Time Off (includes paid state/local paid leave where required), Short‑Term Disability, Long‑Term Disability, Other Leaves (e.g., Bereavement, FMLA, ADA, Jury Duty, Military Leave, and Parental and Adoption Leave).
Retirement Benefits: Contributory Pension Plan and Savings Plan (401k). All Level 38 and more senior roles may also be eligible for non‑qualified Deferred Compensation and Deferred Savings Plans.
Position Details
Employment type: Full‑time
Seniority level: Mid‑Senior level
Job function: Human Resources
We are committed to equal employment opportunity and affirm that discrimination is prohibited by the law. This position will remain posted for a minimum of three business days from the date posted or until sufficient/appropriate candidate slate has been identified. Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles County Fair Chance Ordinance for Employers, we will consider for employment qualified applicants with arrest and conviction records.
Note that visa employment‑based non‑immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity.
EOE, including disability/vets.
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You will manage a wide array of projects, leveraging your experience to make recommendations on plan design and management for the full array of health and benefits programs. You will generate business by participating in new business activities and expanding existing client engagements.
You will position yourself to grow into a senior relationship management and/or leadership role by serving as the pivotal point of contact on all projects and working alongside industry experts on cutting edge solutions.
Responsibilities
Serve as lead project manager for clients; materially contributing to project plan creation and leading the team on delivery; ensuring progress against established objectives, budgets, timelines, deliverables and quality standards.
Proactively advise clients and ensure delivery of superior client service.
Play a key role in vendor procurement, negotiation, implementation and optimization activities.
Facilitate specialist resources and subject matter experts in health management, absence and disability management, pharmacy, data analytics and compliance.
Support the generation of new business by participating in prospecting opportunities as part of a broader team.
Build relationships internally and collaborate effectively on cross‑functional teams.
Lead the client team, assign project roles/responsibilities, and ensure accountability.
Mentor junior colleagues.
Conduct review of client deliverables to ensure alignment to client objectives, leverage of optimal WTW services and solutions, and adherence to WTW professional excellence standards.
Qualifications
8+ years of experience and demonstrated success in the design/management of increasingly complex health and welfare plans gained in a consulting or brokerage environment or similar consultative role at a carrier or vendor.
Ability to expand relationships with current clients.
Polished and well‑developed oral and written communication skills.
Flexibility and proven ability to identify and resolve issues.
Strong analytical, creative and integrative skills.
Excellent Microsoft Office skills, particularly in Excel and PowerPoint.
State Life and Health license required within 90 days of joining.
CEBS designation or health and welfare actuarial or underwriting training desired.
Bachelor’s degree strongly preferred.
This role will be on a hybrid workstyle.
Company Benefits
Health and Welfare Benefits: Medical (including prescription coverage), Dental, Vision, Health Savings Account, Commuter Account, Health Care and Dependent Care Flexible Spending Accounts, Group Accident, Group Critical Illness, Life Insurance, AD&D, Group Legal, Identity Theft Protection, Wellbeing Program and Work/Life Resources (including Employee Assistance Program).
Leave Benefits: Paid Holidays, Annual Paid Time Off (includes paid state/local paid leave where required), Short‑Term Disability, Long‑Term Disability, Other Leaves (e.g., Bereavement, FMLA, ADA, Jury Duty, Military Leave, and Parental and Adoption Leave).
Retirement Benefits: Contributory Pension Plan and Savings Plan (401k). All Level 38 and more senior roles may also be eligible for non‑qualified Deferred Compensation and Deferred Savings Plans.
Position Details
Employment type: Full‑time
Seniority level: Mid‑Senior level
Job function: Human Resources
We are committed to equal employment opportunity and affirm that discrimination is prohibited by the law. This position will remain posted for a minimum of three business days from the date posted or until sufficient/appropriate candidate slate has been identified. Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles County Fair Chance Ordinance for Employers, we will consider for employment qualified applicants with arrest and conviction records.
Note that visa employment‑based non‑immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity.
EOE, including disability/vets.
#J-18808-Ljbffr