Salesforce
Software Engineering Architect – Commerce
Join us to apply for the
Software Engineering Architect – Commerce
role at
Salesforce .
Salesforce is the #1 AI CRM, where humans and agents drive customer success together.
We are a learning organization that blends ambition with action and values innovation as a core to our culture.
At
Salesforce Commerce Cloud , we transform how leading brands engage with shoppers by unifying data, intelligence, and experiences across every channel.
We are seeking an experienced Backend Commerce Architect with deep expertise in
Identity, APIs, and Developer Experience (DX)
to lead the architectural evolution of Commerce Cloud’s backend platform.
The role will define standards, patterns, and reference implementations that make our APIs secure, consistent, and delightful to build, powering headless storefronts, agentic shopping experiences, and cross‑cloud integrations at global scale.
Our Vision We are building the most trusted and intelligent commerce platform in the world—one that empowers developers to extend and innovate using
composable APIs ,
unified identity , and
first‑class developer tools .
Commerce Cloud will be
AI‑native by design , enabling developers to orchestrate shopper experiences across web, mobile, POS, and agentic interfaces while maintaining a consistent data and identity layer across Salesforce clouds.
In this role, you will…
Shape the next generation of Commerce Cloud APIs and Identity systems that power Salesfoce’s unified commerce vision.
Drive the convergence of B2C, B2B, OMS, and POS through consistent data and identity architecture.
Define the API and developer experience foundation that accelerates adoption of headless and agentic commerce.
Play a key role in modernizing Commerce Cloud into an AI‑native, composable, developer‑first platform that sets the industry standard for trust, extensibility, and performance.
Responsibilities
Lead the backend architecture for Identity, API, and Developer Experience domains within Commerce Cloud.
Define the next‑generation SCAPI and MCP architecture, including schema governance, versioning strategy, performance SLAs, and extensibility patterns across shopper, merchant, and platform APIs.
Drive identity unification across Commerce Cloud and Salesforce Core, covering authentication (OAuth2, OpenID Connect, JWT), authorization, token lifecycle, tenant isolation, and hybrid identity use cases.
Partner with Core Identity and Data Cloud teams to establish a consistent shopper identity model across clouds, enabling a single source of truth (Unified Shopper Profile).
Architect the API lifecycle and DX tooling, including OpenAPI 3.0 specs, typed clients, SDK generation, API catalogs, and CI/CD‑based API deployment pipelines.
Collaborate with Developer Experience, CLI, and SDK teams to evolve the end‑to‑end developer workflow: discovery → build → test → deploy → monitor.
Ensure API and service reliability at global scale through modern caching, rate limiting, circuit breaking, and edge‑based delivery patterns.
Coordinate with cross‑cloud architects to align data contracts, eventing, and platform services (e.g., Event Bus, Data Graph, API Gateway).
Provide architectural leadership and mentorship to backend teams, ensuring strong design patterns, testability, and maintainability.
Drive a culture of simplicity, security, and operational excellence to help Commerce Cloud deliver trusted, composable, and high‑performance services.
Qualifications
15+ years of backend software development and architecture experience, including 5+ years designing distributed, multi‑tenant SaaS systems.
Deep technical expertise in Identity and Access Management (IAM): OAuth2, OpenID Connect, JWT, SAML, and service‑to‑service authentication.
Proven experience architecting and scaling API‑first platforms—REST, GraphQL, or gRPC—including schema governance and API lifecycle management.
Experience with SCAPI‑style frameworks (e.g., CommerceTools, Shopify Hydrogen APIs, or Salesforce MCP) and API gateway patterns (Apigee, Kong, etc.).
Hands‑on experience with developer productivity and SDK frameworks—code generation, client libraries, and API documentation automation.
Strong background in data modeling, caching, and service performance optimization using technologies such as Redis, Kafka, Postgres, or equivalences.
Deep understanding of Salesforce architecture or comparable large‑scale enterprise systems—particularly around Core Identity, Data Cloud, and Customer 360.
Exceptional communication and cross‑functional collaboration skills—able to influence product and engineering strategy across multiple orgs.
Passion for mentoring, architectural rigor, and improving the developer experience for thousands of internal and external developers.
Accommodations If you require assistance due to a disability applying for open positions, please submit a request via the Accommodations Request Form.
Posting Statement Salesforce is an equal‑opportunity employer and maintains a policy of non‑discrimination with all employees and applicants for employment.
We evaluate all candidates on merit, competence, and qualifications—without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law.
This policy applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and all other aspects of employment.
In the United States, compensation for this position will be determined by factors such as location, job level, job‑related knowledge, skills, and experience.
Certain roles may be eligible for incentive compensation, equity, and benefits.
Eligible employees may receive time‑off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. For Washington‑based roles, the base salary hiring range is $230,700–$351,800.
For California‑based roles, the range is $251,900–$384,100.
For Massachusetts‑based roles, the range is $230,700–$351,800.
Salesforce will consider for employment qualified applicants with arrest and conviction records pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring.
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Software Engineering Architect – Commerce
role at
Salesforce .
Salesforce is the #1 AI CRM, where humans and agents drive customer success together.
We are a learning organization that blends ambition with action and values innovation as a core to our culture.
At
Salesforce Commerce Cloud , we transform how leading brands engage with shoppers by unifying data, intelligence, and experiences across every channel.
We are seeking an experienced Backend Commerce Architect with deep expertise in
Identity, APIs, and Developer Experience (DX)
to lead the architectural evolution of Commerce Cloud’s backend platform.
The role will define standards, patterns, and reference implementations that make our APIs secure, consistent, and delightful to build, powering headless storefronts, agentic shopping experiences, and cross‑cloud integrations at global scale.
Our Vision We are building the most trusted and intelligent commerce platform in the world—one that empowers developers to extend and innovate using
composable APIs ,
unified identity , and
first‑class developer tools .
Commerce Cloud will be
AI‑native by design , enabling developers to orchestrate shopper experiences across web, mobile, POS, and agentic interfaces while maintaining a consistent data and identity layer across Salesforce clouds.
In this role, you will…
Shape the next generation of Commerce Cloud APIs and Identity systems that power Salesfoce’s unified commerce vision.
Drive the convergence of B2C, B2B, OMS, and POS through consistent data and identity architecture.
Define the API and developer experience foundation that accelerates adoption of headless and agentic commerce.
Play a key role in modernizing Commerce Cloud into an AI‑native, composable, developer‑first platform that sets the industry standard for trust, extensibility, and performance.
Responsibilities
Lead the backend architecture for Identity, API, and Developer Experience domains within Commerce Cloud.
Define the next‑generation SCAPI and MCP architecture, including schema governance, versioning strategy, performance SLAs, and extensibility patterns across shopper, merchant, and platform APIs.
Drive identity unification across Commerce Cloud and Salesforce Core, covering authentication (OAuth2, OpenID Connect, JWT), authorization, token lifecycle, tenant isolation, and hybrid identity use cases.
Partner with Core Identity and Data Cloud teams to establish a consistent shopper identity model across clouds, enabling a single source of truth (Unified Shopper Profile).
Architect the API lifecycle and DX tooling, including OpenAPI 3.0 specs, typed clients, SDK generation, API catalogs, and CI/CD‑based API deployment pipelines.
Collaborate with Developer Experience, CLI, and SDK teams to evolve the end‑to‑end developer workflow: discovery → build → test → deploy → monitor.
Ensure API and service reliability at global scale through modern caching, rate limiting, circuit breaking, and edge‑based delivery patterns.
Coordinate with cross‑cloud architects to align data contracts, eventing, and platform services (e.g., Event Bus, Data Graph, API Gateway).
Provide architectural leadership and mentorship to backend teams, ensuring strong design patterns, testability, and maintainability.
Drive a culture of simplicity, security, and operational excellence to help Commerce Cloud deliver trusted, composable, and high‑performance services.
Qualifications
15+ years of backend software development and architecture experience, including 5+ years designing distributed, multi‑tenant SaaS systems.
Deep technical expertise in Identity and Access Management (IAM): OAuth2, OpenID Connect, JWT, SAML, and service‑to‑service authentication.
Proven experience architecting and scaling API‑first platforms—REST, GraphQL, or gRPC—including schema governance and API lifecycle management.
Experience with SCAPI‑style frameworks (e.g., CommerceTools, Shopify Hydrogen APIs, or Salesforce MCP) and API gateway patterns (Apigee, Kong, etc.).
Hands‑on experience with developer productivity and SDK frameworks—code generation, client libraries, and API documentation automation.
Strong background in data modeling, caching, and service performance optimization using technologies such as Redis, Kafka, Postgres, or equivalences.
Deep understanding of Salesforce architecture or comparable large‑scale enterprise systems—particularly around Core Identity, Data Cloud, and Customer 360.
Exceptional communication and cross‑functional collaboration skills—able to influence product and engineering strategy across multiple orgs.
Passion for mentoring, architectural rigor, and improving the developer experience for thousands of internal and external developers.
Accommodations If you require assistance due to a disability applying for open positions, please submit a request via the Accommodations Request Form.
Posting Statement Salesforce is an equal‑opportunity employer and maintains a policy of non‑discrimination with all employees and applicants for employment.
We evaluate all candidates on merit, competence, and qualifications—without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law.
This policy applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and all other aspects of employment.
In the United States, compensation for this position will be determined by factors such as location, job level, job‑related knowledge, skills, and experience.
Certain roles may be eligible for incentive compensation, equity, and benefits.
Eligible employees may receive time‑off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. For Washington‑based roles, the base salary hiring range is $230,700–$351,800.
For California‑based roles, the range is $251,900–$384,100.
For Massachusetts‑based roles, the range is $230,700–$351,800.
Salesforce will consider for employment qualified applicants with arrest and conviction records pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring.
#J-18808-Ljbffr