Salesforce
Software Engineering Architect - Commerce
Salesforce, Palo Alto, California, United States, 94306
Software Engineering Architect - Commerce
We are seeking a Backend Commerce Architect with deep expertise in Identity, APIs, and Developer Experience (DX) to lead the architectural evolution of Commerce Cloud’s backend platform. This senior technical leader will shape the next generation of Commerce Cloud APIs, define consistent data and identity architecture, and accelerate adoption of headless and agentic commerce across our global platform.
Responsibilities
Shape the next generation of Commerce Cloud APIs and Identity systems that power Salesforce’s unified commerce vision.
Drive the convergence of B2C, B2B, OMS, and POS through consistent data and identity architecture.
Define the API and developer experience foundation that accelerates adoption of headless and agentic commerce.
Play a key role in modernizing Commerce Cloud into an AI‑native, composable, developer‑first platform that sets the industry standard for trust, extensibility, and performance.
Lead the backend architecture for Identity, API, and Developer Experience domains within Commerce Cloud.
Define the next‑generation SCAPI and MCP architecture, including schema governance, versioning strategy, performance SLAs, and extensibility patterns across shopper, merchant, and platform APIs.
Drive Identity unification across Commerce Cloud and Salesforce Core—including authentication (OAuth2, OpenID Connect, JWT), authorization, token lifecycle, tenant isolation, and hybrid identity use cases.
Partner with the Core Identity and Data Cloud teams to ensure a consistent shopper identity model across clouds, enabling a single source of truth (Unified Shopper Profile) for personalization, marketing, and service.
Architect the API lifecycle and DX tooling, including OpenAPI 3.0 specs, typed clients, SDK generation, API catalogs, and CI/CD‑based API deployment pipelines to improve developer productivity and consistency.
Partner with Developer Experience, CLI, and SDK teams to evolve the end‑to‑end developer workflow: discovery → build → test → deploy → monitor.
Ensure API and service reliability at global scale through modern caching, rate limiting, circuit breaking, and edge‑based delivery patterns.
Collaborate with cross‑cloud architects to align data contracts, eventing, and platform services (e.g., Event Bus, Data Graph, API Gateway).
Provide architectural leadership and mentorship to backend teams, ensuring strong design patterns, testability, and maintainability.
Drive a culture of simplicity, security, and operational excellence—helping Commerce Cloud deliver trusted, composable, and high‑performance services.
Qualifications
15+ years of backend software development and architecture experience, including 5+ years designing distributed, multi‑tenant SaaS systems.
Deep technical expertise in Identity and Access Management (IAM)—OAuth2, OpenID Connect, JWT, SAML, and service‑to‑service authentication.
Proven experience architecting and scaling API‑first platforms—REST, GraphQL, or gRPC—including schema governance and API lifecycle management.
Experience with SCAPI‑style frameworks (e.g., CommerceTools, Shopify Hydrogen APIs, or Salesforce MCP) and API gateway patterns (Apigee, Kong, etc.).
Hands‑on experience with developer productivity and SDK frameworks—code generation, client libraries, and API documentation automation.
Strong background in data modeling, caching, and service performance optimization using technologies such as Redis, Kafka, Postgres, or equivalent.
Deep understanding of Salesforce architecture or comparable large‑scale enterprise systems—particularly around Core Identity, Data Cloud, and Customer 360.
Exceptional communication and cross‑functional collaboration skills—able to influence product and engineering strategy across multiple orgs.
Passion for mentoring, architectural rigor, and improving the developer experience for thousands of internal and external developers.
Employment Details Senior level; Full‑time; Engineering and Information Technology; Location: Sunnyvale, CA; Salary range: For Washington‑based roles $230,700–$351,800; For California‑based roles $251,900–$384,100; For Massachusetts based roles $230,700–$351,800.
Salesforce is an equal opportunity employer and maintains a policy of non‑discrimination with all employees and applicants for employment. Work‑place discrimination is illegal, and all employees or applicants are assessed on the basis of merit, competence and qualifications—without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. In the United States, compensation offered will be determined by factors such as location, job level, job‑related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. For Washington-based roles, the base salary hiring range for this position is $230,700 to $351,800. For California-based roles, the base salary hiring range for this position is $251,900 to $384,100. For Massachusetts based roles, the base salary hiring range for this position is $230,700 to $351,800.
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Responsibilities
Shape the next generation of Commerce Cloud APIs and Identity systems that power Salesforce’s unified commerce vision.
Drive the convergence of B2C, B2B, OMS, and POS through consistent data and identity architecture.
Define the API and developer experience foundation that accelerates adoption of headless and agentic commerce.
Play a key role in modernizing Commerce Cloud into an AI‑native, composable, developer‑first platform that sets the industry standard for trust, extensibility, and performance.
Lead the backend architecture for Identity, API, and Developer Experience domains within Commerce Cloud.
Define the next‑generation SCAPI and MCP architecture, including schema governance, versioning strategy, performance SLAs, and extensibility patterns across shopper, merchant, and platform APIs.
Drive Identity unification across Commerce Cloud and Salesforce Core—including authentication (OAuth2, OpenID Connect, JWT), authorization, token lifecycle, tenant isolation, and hybrid identity use cases.
Partner with the Core Identity and Data Cloud teams to ensure a consistent shopper identity model across clouds, enabling a single source of truth (Unified Shopper Profile) for personalization, marketing, and service.
Architect the API lifecycle and DX tooling, including OpenAPI 3.0 specs, typed clients, SDK generation, API catalogs, and CI/CD‑based API deployment pipelines to improve developer productivity and consistency.
Partner with Developer Experience, CLI, and SDK teams to evolve the end‑to‑end developer workflow: discovery → build → test → deploy → monitor.
Ensure API and service reliability at global scale through modern caching, rate limiting, circuit breaking, and edge‑based delivery patterns.
Collaborate with cross‑cloud architects to align data contracts, eventing, and platform services (e.g., Event Bus, Data Graph, API Gateway).
Provide architectural leadership and mentorship to backend teams, ensuring strong design patterns, testability, and maintainability.
Drive a culture of simplicity, security, and operational excellence—helping Commerce Cloud deliver trusted, composable, and high‑performance services.
Qualifications
15+ years of backend software development and architecture experience, including 5+ years designing distributed, multi‑tenant SaaS systems.
Deep technical expertise in Identity and Access Management (IAM)—OAuth2, OpenID Connect, JWT, SAML, and service‑to‑service authentication.
Proven experience architecting and scaling API‑first platforms—REST, GraphQL, or gRPC—including schema governance and API lifecycle management.
Experience with SCAPI‑style frameworks (e.g., CommerceTools, Shopify Hydrogen APIs, or Salesforce MCP) and API gateway patterns (Apigee, Kong, etc.).
Hands‑on experience with developer productivity and SDK frameworks—code generation, client libraries, and API documentation automation.
Strong background in data modeling, caching, and service performance optimization using technologies such as Redis, Kafka, Postgres, or equivalent.
Deep understanding of Salesforce architecture or comparable large‑scale enterprise systems—particularly around Core Identity, Data Cloud, and Customer 360.
Exceptional communication and cross‑functional collaboration skills—able to influence product and engineering strategy across multiple orgs.
Passion for mentoring, architectural rigor, and improving the developer experience for thousands of internal and external developers.
Employment Details Senior level; Full‑time; Engineering and Information Technology; Location: Sunnyvale, CA; Salary range: For Washington‑based roles $230,700–$351,800; For California‑based roles $251,900–$384,100; For Massachusetts based roles $230,700–$351,800.
Salesforce is an equal opportunity employer and maintains a policy of non‑discrimination with all employees and applicants for employment. Work‑place discrimination is illegal, and all employees or applicants are assessed on the basis of merit, competence and qualifications—without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. In the United States, compensation offered will be determined by factors such as location, job level, job‑related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. For Washington-based roles, the base salary hiring range for this position is $230,700 to $351,800. For California-based roles, the base salary hiring range for this position is $251,900 to $384,100. For Massachusetts based roles, the base salary hiring range for this position is $230,700 to $351,800.
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