TOMRA
TOMRA Food
is a multinational organization and a leading provider of sensor‑based sorting, peeling and integrated post‑harvest solution for the food industry. Transforming global food production to maximize food safety and minimize food loss by making sure
Every Resource Counts™ , has been our strength for over 50 years. We encourage innovation, responsibility, passion and safety.
Job Description Sales Executive, Service
plays a critical role in strengthening TOMRA’s relationships with customers by promoting and delivering tailored service solutions that enhance equipment performance, operational continuity, and long‑term customer satisfaction. This role focuses on driving service‑related revenue through service contracts, renewals, upgrades, and value‑added offerings while ensuring every interaction reflects TOMRA’s commercial strategy, customer‑first approach, and high standards of service excellence.
Primary Job Functions
Own customer relationships for all service sales activities, including contracts, renewals, and upgrades
Present service value propositions and negotiate with customers to achieve mutually beneficial outcomes
Pursue and qualify opportunities identified by Field Service Engineers (FSEs), Customer Service Coordinators (CSCs), Marketing Assistant, Area Sales Managers (ASMs), or other sources
Drive proactive business development by identifying and pursuing new leads, re‑engaging dormant accounts, and building a robust pipeline to support aftermarket sales growth
Execute foundational sales activities, including cold calling, door‑to‑door outreach, and lead nurturing, to establish relationships and generate opportunities in priority markets
Ensure proposals meet customer requirements and align with TOMRA’s regional commercial strategy
Oversee contract closure, ensuring high‑quality documentation and long‑term customer engagement
Support ASMs in region with customer‑specific service plans
Partner with Business Development and Service leadership to align regional goals and service sales targets
Identify customer needs and recommend tailored service solutions that enhance customer satisfaction and strengthen TOMRA’s value proposition within the region
Identify process gaps in service sales activities and propose practical solutions
Contribute to the development and launch of new service products and digital offerings
Support business cases for growth initiatives, including upgrade programs, contract renewals, and digital service adoption
Act as the escalation point for complex or critical customer cases related to service sales
Collaborate with Sales, Service, and Customer Support teams to ensure consistent, high‑quality customer experience across all touchpoints
Embracing related assignments and responsibilities as required to contribute to the overall success of our team
Promote a “Safety First” culture throughout the company, our customers, and our industry
Qualifications
Minimum 3 years’ experience in service or technical sales, preferably within capital equipment, automation, or food processing industries
Bachelor’s degree in Business, Engineering, or related field; or equivalent experience
Additional certifications in sales, negotiation, or relevant technical areas considered an asset
Demonstrated success achieving or exceeding sales targets
Experience developing and managing long‑term customer relationships (B2B, distributors, direct customers)
Familiarity with after‑sales service processes including contracts, renewals, and upgrades
Proven track record selling service contracts, spare parts, retrofits, and upgrades
Strong negotiation and deal‑closing skills with measurable revenue impact
Experience with CRM systems (Salesforce, Dynamics, IFS) and using data to drive performance
Experience working with cross‑functional teams (service, product, operations)
Strong customer relationship skills with a consultative sales approach
Excellent verbal and written communication skills
Strong problem‑solving, analytical thinking, and ability to manage multiple priorities
Proficiency in Microsoft Office and CRM tools
Self‑motivated and organized with the ability to work effectively in a matrixed environment
Ability and willingness to travel nationally and internationally within the AMS region up to 80%
Additional Information Pay Band For U.S. applicants, the anticipated annual base pay range for
Sales Executive, Service
is $75,432 to $94,290. The actual salary offer will be based on a wide range of factors including skills and experience.
Why Work For Us Be part of a mission to transform how we all obtain, use and reuse the planet’s resources to enable a world without waste. We love innovation, a collaborative environment where idea sharing and thinking outside the box is encouraged.
What We Offer
Comprehensive medical, dental, and vision plans with 100% employee premium coverage
31 days of PTO annually (vacation, sick, and holidays), increasing with tenure
401(k) with 100% match on the first 4% of your contributions
8 weeks of fully paid parental leave for eligible employees
Up to 4 days of paid bereavement leave to support employees during personal loss
Employee Assistance Program supporting mental, emotional, and financial well‑being
Inclusive culture that values diversity, well‑being, and teamwork
Global career growth opportunities with strong internal promotion record
Proud Gold Level 2024 Cigna Healthy Workforce Award recipient
Seniority Level Mid‑Senior level
Employment Type Full‑time
Job Function Manufacturing
Industries Machinery Manufacturing
TOMRA is proud to be an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants regardless of race, color, religion, gender, gender identity, age, national origin, disability, parental or pregnancy status, marriage and civil partnership, sexual orientation, veteran status, or any other characteristic protected by law. Reasonable accommodations will be made to meet the requirements of the Americans with Disabilities Act and will be provided as requested by candidates taking part in all aspects of the selection process. All your information will be kept confidential according to EEO guidelines.
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is a multinational organization and a leading provider of sensor‑based sorting, peeling and integrated post‑harvest solution for the food industry. Transforming global food production to maximize food safety and minimize food loss by making sure
Every Resource Counts™ , has been our strength for over 50 years. We encourage innovation, responsibility, passion and safety.
Job Description Sales Executive, Service
plays a critical role in strengthening TOMRA’s relationships with customers by promoting and delivering tailored service solutions that enhance equipment performance, operational continuity, and long‑term customer satisfaction. This role focuses on driving service‑related revenue through service contracts, renewals, upgrades, and value‑added offerings while ensuring every interaction reflects TOMRA’s commercial strategy, customer‑first approach, and high standards of service excellence.
Primary Job Functions
Own customer relationships for all service sales activities, including contracts, renewals, and upgrades
Present service value propositions and negotiate with customers to achieve mutually beneficial outcomes
Pursue and qualify opportunities identified by Field Service Engineers (FSEs), Customer Service Coordinators (CSCs), Marketing Assistant, Area Sales Managers (ASMs), or other sources
Drive proactive business development by identifying and pursuing new leads, re‑engaging dormant accounts, and building a robust pipeline to support aftermarket sales growth
Execute foundational sales activities, including cold calling, door‑to‑door outreach, and lead nurturing, to establish relationships and generate opportunities in priority markets
Ensure proposals meet customer requirements and align with TOMRA’s regional commercial strategy
Oversee contract closure, ensuring high‑quality documentation and long‑term customer engagement
Support ASMs in region with customer‑specific service plans
Partner with Business Development and Service leadership to align regional goals and service sales targets
Identify customer needs and recommend tailored service solutions that enhance customer satisfaction and strengthen TOMRA’s value proposition within the region
Identify process gaps in service sales activities and propose practical solutions
Contribute to the development and launch of new service products and digital offerings
Support business cases for growth initiatives, including upgrade programs, contract renewals, and digital service adoption
Act as the escalation point for complex or critical customer cases related to service sales
Collaborate with Sales, Service, and Customer Support teams to ensure consistent, high‑quality customer experience across all touchpoints
Embracing related assignments and responsibilities as required to contribute to the overall success of our team
Promote a “Safety First” culture throughout the company, our customers, and our industry
Qualifications
Minimum 3 years’ experience in service or technical sales, preferably within capital equipment, automation, or food processing industries
Bachelor’s degree in Business, Engineering, or related field; or equivalent experience
Additional certifications in sales, negotiation, or relevant technical areas considered an asset
Demonstrated success achieving or exceeding sales targets
Experience developing and managing long‑term customer relationships (B2B, distributors, direct customers)
Familiarity with after‑sales service processes including contracts, renewals, and upgrades
Proven track record selling service contracts, spare parts, retrofits, and upgrades
Strong negotiation and deal‑closing skills with measurable revenue impact
Experience with CRM systems (Salesforce, Dynamics, IFS) and using data to drive performance
Experience working with cross‑functional teams (service, product, operations)
Strong customer relationship skills with a consultative sales approach
Excellent verbal and written communication skills
Strong problem‑solving, analytical thinking, and ability to manage multiple priorities
Proficiency in Microsoft Office and CRM tools
Self‑motivated and organized with the ability to work effectively in a matrixed environment
Ability and willingness to travel nationally and internationally within the AMS region up to 80%
Additional Information Pay Band For U.S. applicants, the anticipated annual base pay range for
Sales Executive, Service
is $75,432 to $94,290. The actual salary offer will be based on a wide range of factors including skills and experience.
Why Work For Us Be part of a mission to transform how we all obtain, use and reuse the planet’s resources to enable a world without waste. We love innovation, a collaborative environment where idea sharing and thinking outside the box is encouraged.
What We Offer
Comprehensive medical, dental, and vision plans with 100% employee premium coverage
31 days of PTO annually (vacation, sick, and holidays), increasing with tenure
401(k) with 100% match on the first 4% of your contributions
8 weeks of fully paid parental leave for eligible employees
Up to 4 days of paid bereavement leave to support employees during personal loss
Employee Assistance Program supporting mental, emotional, and financial well‑being
Inclusive culture that values diversity, well‑being, and teamwork
Global career growth opportunities with strong internal promotion record
Proud Gold Level 2024 Cigna Healthy Workforce Award recipient
Seniority Level Mid‑Senior level
Employment Type Full‑time
Job Function Manufacturing
Industries Machinery Manufacturing
TOMRA is proud to be an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants regardless of race, color, religion, gender, gender identity, age, national origin, disability, parental or pregnancy status, marriage and civil partnership, sexual orientation, veteran status, or any other characteristic protected by law. Reasonable accommodations will be made to meet the requirements of the Americans with Disabilities Act and will be provided as requested by candidates taking part in all aspects of the selection process. All your information will be kept confidential according to EEO guidelines.
#J-18808-Ljbffr