Billing & Service Excellence Lead — Utilities

A municipal utility in Concord, MA is seeking a Customer Service Supervisor to lead the office team. You will ensure customers receive top-notch service while overseeing billing, collections, and inquiries. The ideal candidate has a Bachelor's degree, extensive experience in customer service management, and proficiency with utility customer information systems. This role offers a starting salary between $80,433.60 and $96,125.60 along with a full benefits package. #J-18808-Ljbffr