Workato Inc
Partner Solutions Architect, AI Solutions Palo Alto, California
Workato Inc, Jackson, Mississippi, United States
Partner Solutions Architect, AI Solutions
About Workato
Workato transforms technology complexity into business opportunity. As the leader in enterprise orchestration, Workato helps businesses globally streamline operations by connecting data, processes, applications, and experiences. Its AI-powered platform enables teams to navigate complex workflows in real-time, driving efficiency and agility. Trusted by a community of 400,000 global customers, Workato empowers organizations of every size to unlock new value and lead in today’s fast-changing world. Learn how Workato helps businesses of all sizes achieve more at workato.com . Ultimately, Workato believes in fostering a
flexible, trust-oriented culture that empowers everyone to take full ownership of their roles
. We are driven by
innovation
and looking for
team players
who want to actively build our company. But, we also believe in
balancing productivity with self-care
. That’s why we offer all of our employees a vibrant and dynamic work environment along with a multitude of benefits they can enjoy inside and outside of their work lives. If this sounds right up your alley, please submit an application. We look forward to getting to know you! Forbes’ Cloud 100 recognized us as one of the top 100 private cloud companies in the world Deloitte Tech Fast 500 ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America Quartz ranked us the #1 best company for remote workers Responsibilities
We are looking for a
Partner Solutions Architect, AI Solutions with a strong focus on
AI and agentic enablement
to join our growing team in North America. Reporting to the
Head of Partner Enablement & Solutions , this role is pivotal in empowering our partners to build, sell, and deliver next-generation AI and agent-based automation solutions. Critical roles you will assume: Enabling our partner ecosystem
through strategic training, assets, and guidance to help them confidently position and implement Workato’s AI and Agentic capabilities. Supporting partners during pre-sales and post-sales engagements , acting as a trusted advisor in solutioning, architecture, and best practices to drive successful customer outcomes. As a champion for partner success, you will drive thought leadership, provide technical guidance, and scale adoption of Workato’s platform across our strategic alliances. You will also collaborate closely with our Product Management and AI team to provide feedback from the field, helping shape the direction of our AI offerings. As a
Partner Solution Architect, AI Solutions,
within the
Global Partner Enablement & Solutions Team,
your primary focus will be empowering partners in
North America . Additionally, you will support the
scaling of our strategic partners on AI and Agentic initiatives globally , helping them deliver transformative solutions across industries in both pre-sales and post-sales engagements. In this role, you will collaborate closely with our
key partners—including consulting firms, system integrators
—to enable them to architect, design, and implement innovative,
AI-powered and agentic solutions
that address complex business challenges and drive automation at scale. Y ou will also be responsible to: Build strong relationships with key partner technologists and technology leaders across NA. Enable, train, and support partners on Workato’s Agentic and Agentic Apps capabilities, best practices, and architectural patterns. Execute architectural workshops, enablement sessions, hands-on engagements, PoCs, and demos that showcase Workato’s AI and agentic use cases. Support partners during the implementation phase for strategic accounts, providing technical oversight, troubleshooting assistance, and ensuring successful delivery of AI-driven projects within scope, budget, and timeline. Guide strategic partner technologists, client leads, practice leaders, vertical BU leaders, CTOs, engineers, and consultants through Workato’s point of view—especially in the context of intelligent automation and AI agents. Collaborate with technologists from strategic partners to ideate, build, and bring to market joint solution capabilities that incorporate AI and agentic orchestration. Create and deliver impactful technical presentations, architectural enablement programs, and demo environments focused on real-world AI and agent-led scenarios. Represent Workato and our joint AI capabilities at industry events, technology conferences, and partner forums. Serve as a technical solutions expert with a deep understanding of AI architecture, integration strategies, and agent-based workflows, offering advisory and troubleshooting support. Work closely with Product and Engineering teams to relay partner feedback, contribute to AI-related product improvements, and help shape the roadmap for agentic capabilities. Collaborate with cross-functional teams (Sales, Partner Sales, Product, Engineering, Customer Success) to refine product vision and drive success for partners and their customers. Set and achieve quarterly objectives related to partner enablement, AI expertise development, process optimization, and reusable asset creation. Continuously strive to deliver an exceptional partner experience and position Workato as the go-to platform for enterprise-grade AI and agentic solutions. Requirements
Qualifications / Experience / Technical Skills
Bachelor’s degree
in Computer Science, Machine Learning, Artificial Intelligence, or a related field, or equivalent hands-on experience in AI development. Demonstrated success as an AI Engineer,
with a portfolio showcasing impactful machine learning or AI-driven projects. 6–10 years of experience in partner enablement or solutioning
within a SaaS or iPaaS environment. Strong familiarity with Large Language Models (LLMs)
and direct experience in developing or supporting chat-based AI applications. In-depth understanding of
prompt engineering, Retrieval-Augmented Generation (RAG), vector databases, function calling, chain-of-thought reasoning , and other advanced techniques for optimizing LLM behavior and performance. Hands-on experience working with any one of
OpenAI, Azure OpenAI, Google Gemini, Amazon Bedrock, Anthropic, etc
with a proficiency in using APIs would be preferred rather than just front-end chat interfaces like ChatGPT or Claude. Practical knowledge of
iPaaS platforms, middleware,
and
integration
architecture , including web services, enterprise messaging, APIs, SOA, ESB, BPM, SDKs, and databases. Proficiency in
Python programming
or a solid understanding of object-oriented programming principles would be an added advantage. Exceptional communication and presentation skills, with the ability to articulate complex technical concepts to both technical and business audiences. Proven ability to build and nurture strong partnerships with consulting firms, system integrators, and technology partners. Soft Skills / Personal Characteristics
Strong collaboration skills, ability to adapt to a dynamic start-up environment with a passion for making an impact Excellent enablement skills, experienced in establishing trust and building partnerships with customers or partners Strong critical thinking and analytical skills with an entrepreneurial and proactive mindset. Ability to effectively prioritize tasks and manage time, even under high-pressure situations Strong written and oral communication skills, with the ability to convey complex technical concepts effectively to a non-technical audience Fast learner who can independently conduct extensive research and synthesize ideas, information and options quickly Be proactive about solving problems and be ready to take on additional initiatives and responsibilities as they emerge (REQ ID: 2079) Apply for this job
* indicates a required field First Name * Last Name * Email * Phone * Resume/CV * Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf LinkedIn Profile * Are you authorized to work in the United States for any employer? * Select... Will you now or in the future require visa sponsorship? * Select... What is your expected compensation? * Why do you think you will be successful in this role? * Voluntary Self-Identification
For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file. As set forth in Workato’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law. If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows: A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability. A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service. An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense. An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985. Select... Voluntary Self-Identification of Disability
Form CC-305 Page 1 of 1 OMB Control Number 1250-0005 Expires 04/30/2026 Voluntary Self-Identification of Disability Form CC-305 Page 1 of 1 OMB Control Number 1250-0005 Expires 04/30/2026 Why are you being asked to complete this form?
We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years. Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp . How do you know if you have a disability?
A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability.
Disabilities include, but are not limited to: Alcohol or other substance use disorder (not currently using drugs illegally) Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS Blind or low vision Cancer (past or present) Cardiovascular or heart disease Celiac disease Cerebral palsy Deaf or serious difficulty hearing Diabetes Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders Epilepsy or other seizure disorder Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome Intellectual or developmental disability Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD Missing limbs or partially missing limbs Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS) Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities Partial or complete paralysis (any cause) Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema Short stature (dwarfism) Traumatic brain injury
Disability Status Select... PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete. By checking this box, I agree to allow Workato to store and process my data for the purpose of considering my eligibility regarding my current application for employment. * By checking this box, I agree to allow Workato to retain my data for future opportunities for employment for up to 1095 days after the conclusion of consideration of my current application for employment.
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About Workato
Workato transforms technology complexity into business opportunity. As the leader in enterprise orchestration, Workato helps businesses globally streamline operations by connecting data, processes, applications, and experiences. Its AI-powered platform enables teams to navigate complex workflows in real-time, driving efficiency and agility. Trusted by a community of 400,000 global customers, Workato empowers organizations of every size to unlock new value and lead in today’s fast-changing world. Learn how Workato helps businesses of all sizes achieve more at workato.com . Ultimately, Workato believes in fostering a
flexible, trust-oriented culture that empowers everyone to take full ownership of their roles
. We are driven by
innovation
and looking for
team players
who want to actively build our company. But, we also believe in
balancing productivity with self-care
. That’s why we offer all of our employees a vibrant and dynamic work environment along with a multitude of benefits they can enjoy inside and outside of their work lives. If this sounds right up your alley, please submit an application. We look forward to getting to know you! Forbes’ Cloud 100 recognized us as one of the top 100 private cloud companies in the world Deloitte Tech Fast 500 ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America Quartz ranked us the #1 best company for remote workers Responsibilities
We are looking for a
Partner Solutions Architect, AI Solutions with a strong focus on
AI and agentic enablement
to join our growing team in North America. Reporting to the
Head of Partner Enablement & Solutions , this role is pivotal in empowering our partners to build, sell, and deliver next-generation AI and agent-based automation solutions. Critical roles you will assume: Enabling our partner ecosystem
through strategic training, assets, and guidance to help them confidently position and implement Workato’s AI and Agentic capabilities. Supporting partners during pre-sales and post-sales engagements , acting as a trusted advisor in solutioning, architecture, and best practices to drive successful customer outcomes. As a champion for partner success, you will drive thought leadership, provide technical guidance, and scale adoption of Workato’s platform across our strategic alliances. You will also collaborate closely with our Product Management and AI team to provide feedback from the field, helping shape the direction of our AI offerings. As a
Partner Solution Architect, AI Solutions,
within the
Global Partner Enablement & Solutions Team,
your primary focus will be empowering partners in
North America . Additionally, you will support the
scaling of our strategic partners on AI and Agentic initiatives globally , helping them deliver transformative solutions across industries in both pre-sales and post-sales engagements. In this role, you will collaborate closely with our
key partners—including consulting firms, system integrators
—to enable them to architect, design, and implement innovative,
AI-powered and agentic solutions
that address complex business challenges and drive automation at scale. Y ou will also be responsible to: Build strong relationships with key partner technologists and technology leaders across NA. Enable, train, and support partners on Workato’s Agentic and Agentic Apps capabilities, best practices, and architectural patterns. Execute architectural workshops, enablement sessions, hands-on engagements, PoCs, and demos that showcase Workato’s AI and agentic use cases. Support partners during the implementation phase for strategic accounts, providing technical oversight, troubleshooting assistance, and ensuring successful delivery of AI-driven projects within scope, budget, and timeline. Guide strategic partner technologists, client leads, practice leaders, vertical BU leaders, CTOs, engineers, and consultants through Workato’s point of view—especially in the context of intelligent automation and AI agents. Collaborate with technologists from strategic partners to ideate, build, and bring to market joint solution capabilities that incorporate AI and agentic orchestration. Create and deliver impactful technical presentations, architectural enablement programs, and demo environments focused on real-world AI and agent-led scenarios. Represent Workato and our joint AI capabilities at industry events, technology conferences, and partner forums. Serve as a technical solutions expert with a deep understanding of AI architecture, integration strategies, and agent-based workflows, offering advisory and troubleshooting support. Work closely with Product and Engineering teams to relay partner feedback, contribute to AI-related product improvements, and help shape the roadmap for agentic capabilities. Collaborate with cross-functional teams (Sales, Partner Sales, Product, Engineering, Customer Success) to refine product vision and drive success for partners and their customers. Set and achieve quarterly objectives related to partner enablement, AI expertise development, process optimization, and reusable asset creation. Continuously strive to deliver an exceptional partner experience and position Workato as the go-to platform for enterprise-grade AI and agentic solutions. Requirements
Qualifications / Experience / Technical Skills
Bachelor’s degree
in Computer Science, Machine Learning, Artificial Intelligence, or a related field, or equivalent hands-on experience in AI development. Demonstrated success as an AI Engineer,
with a portfolio showcasing impactful machine learning or AI-driven projects. 6–10 years of experience in partner enablement or solutioning
within a SaaS or iPaaS environment. Strong familiarity with Large Language Models (LLMs)
and direct experience in developing or supporting chat-based AI applications. In-depth understanding of
prompt engineering, Retrieval-Augmented Generation (RAG), vector databases, function calling, chain-of-thought reasoning , and other advanced techniques for optimizing LLM behavior and performance. Hands-on experience working with any one of
OpenAI, Azure OpenAI, Google Gemini, Amazon Bedrock, Anthropic, etc
with a proficiency in using APIs would be preferred rather than just front-end chat interfaces like ChatGPT or Claude. Practical knowledge of
iPaaS platforms, middleware,
and
integration
architecture , including web services, enterprise messaging, APIs, SOA, ESB, BPM, SDKs, and databases. Proficiency in
Python programming
or a solid understanding of object-oriented programming principles would be an added advantage. Exceptional communication and presentation skills, with the ability to articulate complex technical concepts to both technical and business audiences. Proven ability to build and nurture strong partnerships with consulting firms, system integrators, and technology partners. Soft Skills / Personal Characteristics
Strong collaboration skills, ability to adapt to a dynamic start-up environment with a passion for making an impact Excellent enablement skills, experienced in establishing trust and building partnerships with customers or partners Strong critical thinking and analytical skills with an entrepreneurial and proactive mindset. Ability to effectively prioritize tasks and manage time, even under high-pressure situations Strong written and oral communication skills, with the ability to convey complex technical concepts effectively to a non-technical audience Fast learner who can independently conduct extensive research and synthesize ideas, information and options quickly Be proactive about solving problems and be ready to take on additional initiatives and responsibilities as they emerge (REQ ID: 2079) Apply for this job
* indicates a required field First Name * Last Name * Email * Phone * Resume/CV * Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf LinkedIn Profile * Are you authorized to work in the United States for any employer? * Select... Will you now or in the future require visa sponsorship? * Select... What is your expected compensation? * Why do you think you will be successful in this role? * Voluntary Self-Identification
For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file. As set forth in Workato’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law. If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows: A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability. A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service. An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense. An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985. Select... Voluntary Self-Identification of Disability
Form CC-305 Page 1 of 1 OMB Control Number 1250-0005 Expires 04/30/2026 Voluntary Self-Identification of Disability Form CC-305 Page 1 of 1 OMB Control Number 1250-0005 Expires 04/30/2026 Why are you being asked to complete this form?
We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years. Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp . How do you know if you have a disability?
A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability.
Disabilities include, but are not limited to: Alcohol or other substance use disorder (not currently using drugs illegally) Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS Blind or low vision Cancer (past or present) Cardiovascular or heart disease Celiac disease Cerebral palsy Deaf or serious difficulty hearing Diabetes Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders Epilepsy or other seizure disorder Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome Intellectual or developmental disability Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD Missing limbs or partially missing limbs Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS) Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities Partial or complete paralysis (any cause) Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema Short stature (dwarfism) Traumatic brain injury
Disability Status Select... PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete. By checking this box, I agree to allow Workato to store and process my data for the purpose of considering my eligibility regarding my current application for employment. * By checking this box, I agree to allow Workato to retain my data for future opportunities for employment for up to 1095 days after the conclusion of consideration of my current application for employment.
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