U.S. Bank
Client Connectivity Solutions Consultant (Onboarding)
U.S. Bank, Minneapolis, Minnesota, United States, 55400
Client Connectivity Solutions Consultant (Onboarding)
Join to apply for the
Client Connectivity Solutions Consultant (Onboarding)
role at
U.S. Bank .
At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed.
Job Description The Client Connectivity Solutions Consultant (Onboarding) is responsible for optimizing our client’s experience as they connect their applications to U.S. Bank. Clients may choose to interact with their data via Application Programming Interface (API) or file-based transmission. Our Client Connectivity center of excellence facilitates the process.
Oversee the client onboarding journey, ensuring easy identification of the preferred solution and seamless integration with U.S. Bank.
Serve as subject matter expert with in-depth knowledge of our connectivity solutions and facilitate client inquiries.
Act as single point of contact to orchestrate activities required for clients to launch their application.
Review and document the client’s use case to build a repository of knowledge.
Coordinate with internal teams and vendors to fulfill client inquiries, promoting collaboration.
Assist with configuration of Apigee and Sterling File Gateway for prompt onboarding.
Draft documentation and create workflows, procedures, and training materials.
Collect client feedback, provide insights to stakeholders, and find continual improvement opportunities.
Ensure completeness of implementation records and accuracy of data entry.
Report on project progress, SLA attainment, and customer issue escalation.
Perform validation testing for all new data transmission set‑ups.
Train customers on the production process.
Basic Qualifications
Bachelor's degree, or equivalent work experience.
Three or more years of related experience.
Preferred Skills/Experience
Positive, team-oriented attitude. Strong verbal and written communication skills.
High attention to detail, information design, and visual presentation & strong organizational skills.
Strong influencing and partnership/collaboration skills to drive cross‑functional teams.
Ability to manage multiple highly visible and complex tasks/projects and deadlines simultaneously with limited supervision.
Ability to quickly learn new skills and processes while also being adaptable to changing requirements.
Experience working in a client‑facing role overseeing technical solutions.
Proficient computer navigation skills using a variety of software packages including Microsoft Office applications (Jira, Confluence, PowerPoint, SharePoint and ServiceNow experience is a plus). Experience using Microsoft Office applications is required.
Working experience in IBM suite of managed file transfer applications (e.g., Sterling File Gateway, Connect: Direct).
IT environment, IT standards, procedures, policy, IT service management (ITSM).
Benefits
Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short-term and long-term disability
Pregnancy disability and parental leave
401(k) and employer‑funded retirement plan
Paid vacation (from two to five weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law.
EEO Statement U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability, veteran status, and other factors protected under applicable law.
E-Verify U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. Learn more about the E-Verify program.
Compensation Salary range reflects figures based on the primary location. Pay Range: $92,820.00 - $109,200.00.
Background Check U.S. Bank will consider qualified applicants with arrest or conviction records for employment. Background checks consistent with applicable laws will be conducted.
Posting Information Posting may be closed earlier due to high volume of applicants.
Location Minneapolis, MN.
Schedule Full‑time
Seniority Level Mid-Senior level
Job Function Consulting, Information Technology, and Sales. Industry: Banking.
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Client Connectivity Solutions Consultant (Onboarding)
role at
U.S. Bank .
At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed.
Job Description The Client Connectivity Solutions Consultant (Onboarding) is responsible for optimizing our client’s experience as they connect their applications to U.S. Bank. Clients may choose to interact with their data via Application Programming Interface (API) or file-based transmission. Our Client Connectivity center of excellence facilitates the process.
Oversee the client onboarding journey, ensuring easy identification of the preferred solution and seamless integration with U.S. Bank.
Serve as subject matter expert with in-depth knowledge of our connectivity solutions and facilitate client inquiries.
Act as single point of contact to orchestrate activities required for clients to launch their application.
Review and document the client’s use case to build a repository of knowledge.
Coordinate with internal teams and vendors to fulfill client inquiries, promoting collaboration.
Assist with configuration of Apigee and Sterling File Gateway for prompt onboarding.
Draft documentation and create workflows, procedures, and training materials.
Collect client feedback, provide insights to stakeholders, and find continual improvement opportunities.
Ensure completeness of implementation records and accuracy of data entry.
Report on project progress, SLA attainment, and customer issue escalation.
Perform validation testing for all new data transmission set‑ups.
Train customers on the production process.
Basic Qualifications
Bachelor's degree, or equivalent work experience.
Three or more years of related experience.
Preferred Skills/Experience
Positive, team-oriented attitude. Strong verbal and written communication skills.
High attention to detail, information design, and visual presentation & strong organizational skills.
Strong influencing and partnership/collaboration skills to drive cross‑functional teams.
Ability to manage multiple highly visible and complex tasks/projects and deadlines simultaneously with limited supervision.
Ability to quickly learn new skills and processes while also being adaptable to changing requirements.
Experience working in a client‑facing role overseeing technical solutions.
Proficient computer navigation skills using a variety of software packages including Microsoft Office applications (Jira, Confluence, PowerPoint, SharePoint and ServiceNow experience is a plus). Experience using Microsoft Office applications is required.
Working experience in IBM suite of managed file transfer applications (e.g., Sterling File Gateway, Connect: Direct).
IT environment, IT standards, procedures, policy, IT service management (ITSM).
Benefits
Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short-term and long-term disability
Pregnancy disability and parental leave
401(k) and employer‑funded retirement plan
Paid vacation (from two to five weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law.
EEO Statement U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability, veteran status, and other factors protected under applicable law.
E-Verify U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. Learn more about the E-Verify program.
Compensation Salary range reflects figures based on the primary location. Pay Range: $92,820.00 - $109,200.00.
Background Check U.S. Bank will consider qualified applicants with arrest or conviction records for employment. Background checks consistent with applicable laws will be conducted.
Posting Information Posting may be closed earlier due to high volume of applicants.
Location Minneapolis, MN.
Schedule Full‑time
Seniority Level Mid-Senior level
Job Function Consulting, Information Technology, and Sales. Industry: Banking.
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