Providence Anesthesiology Associates
RCM Project Manager
Providence Anesthesiology Associates, Charlotte, North Carolina, United States, 28245
Revenue Cycle Management (RCM) Project Manager
Job Type: Full-time
Location: Charlotte, Hybrid, requiring 2 to 3 days in the office
Summary The Project Manager is responsible for independently planning, coordinating, and executing projects within the RCM Department. This hands‑on project manager role has no direct reports and ensures projects are delivered on time, within scope, and aligned with operational needs. The role requires the ability to lead cross‑functional efforts, manage resources, and drive improvements that enhance operational effectiveness across the revenue cycle. Key responsibilities include developing detailed project plans, monitoring milestones, mitigating risks, and ensuring compliance with regulatory and organizational standards. The Project Manager will analyze performance metrics, prepare executive‑level reporting, and maintain clear communication with stakeholders throughout the lifecycle.
Key Responsibilities Project Leadership & Execution
Develop and manage comprehensive project plans, timelines, and resource allocations for RCM initiatives.
Monitor project progress, identify risks, and implement mitigation strategies to ensure successful outcomes.
Facilitate regular project status meetings and provide clear communication to stakeholders and leadership.
Ensure all projects adhere to organizational standards, compliance requirements, and best practices.
Demonstrate adaptability and hands‑on involvement by stepping in to perform project‑related tasks when necessary.
Act as backup for other RCM leadership roles when required, ensuring seamless cross‑functional support.
Performance Analysis & Process Improvement
Analyze operational data and project outcomes to identify trends, gaps, and opportunities for improvement.
Collaborate with Business Intelligence and operational teams to validate data integrity and inform decision‑making.
Recommend and implement workflow enhancements, automation opportunities, and technology solutions.
Develop dashboards and scorecards to track KPIs such as project completion rates, cost savings, and impact on RCM performance.
Stakeholder Engagement & Reporting
Prepare and present executive‑level reports summarizing project status, risks, and performance metrics.
Partner with leadership to define project priorities and align initiatives with strategic objectives.
Manage stakeholder expectations and ensure transparent communication throughout the project lifecycle.
Document project protocols, update SOPs, and create job aids as needed.
Minimum Qualifications
Bachelor’s degree in business, Healthcare Administration, Project Management, or related field.
Minimum 3–5 years of supervisory or team‑lead experience in Healthcare Revenue Cycle Management.
Strong understanding of end‑to‑end RCM processes and applicable regulatory requirements.
Experience in project management or implementation, with a proven ability to lead cross‑functional initiatives and deliver measurable results.
Valid driver’s license.
Preferred: PMP Certification.
Organizational, analytical, and problem‑solving skills with attention to detail.
Proficiency with MS Project, Smartsheet, MS Office Suite; experience with medical billing and healthcare management software preferred.
Excellent verbal and written communication; ability to engage, influence, and build relationships with stakeholders at all levels.
Physical Demands and Work Environment Prolonged periods of sitting at a desk and working on a computer; frequent use of hands and fingers to operate a keyboard, telephone, and other office equipment; visual acuity required to review detailed data and computer screens; occasional standing, walking, or reaching; ability to lift or move up to 15–20 pounds; travel between facilities may be required for on‑site training, audits, and process reviews; must communicate clearly and effectively both verbally and in writing.
Providence Anesthesiology Associates (PAA) Headquartered in Charlotte, North Carolina, Providence Anesthesiology Associates is an independent physician‑owned practice with over 150 anesthesiologists, serving more than 246,000 patients annually across North and South Carolina.
Why Work for PAA?
Strong workplace culture with supportive, team‑oriented environment.
Competitive total rewards including salary, Day‑1 benefits, retirement, profit sharing, life insurance, paid time off, holidays, education reimbursement, employee recognition events, and team‑building opportunities.
A proven employer‑to‑employee relationship that supports career growth.
Equal Opportunity and EEO Statement
Providence Anesthesiology Associates is an equal opportunity employer and does not tolerate discrimination based on any protected status.
PAA participates in E‑Verify. E‑Verify is an internet‑based system that compares the information you provide on the Form I‑9 with information from the Social Security Administration and Department of Homeland Security records.
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Location: Charlotte, Hybrid, requiring 2 to 3 days in the office
Summary The Project Manager is responsible for independently planning, coordinating, and executing projects within the RCM Department. This hands‑on project manager role has no direct reports and ensures projects are delivered on time, within scope, and aligned with operational needs. The role requires the ability to lead cross‑functional efforts, manage resources, and drive improvements that enhance operational effectiveness across the revenue cycle. Key responsibilities include developing detailed project plans, monitoring milestones, mitigating risks, and ensuring compliance with regulatory and organizational standards. The Project Manager will analyze performance metrics, prepare executive‑level reporting, and maintain clear communication with stakeholders throughout the lifecycle.
Key Responsibilities Project Leadership & Execution
Develop and manage comprehensive project plans, timelines, and resource allocations for RCM initiatives.
Monitor project progress, identify risks, and implement mitigation strategies to ensure successful outcomes.
Facilitate regular project status meetings and provide clear communication to stakeholders and leadership.
Ensure all projects adhere to organizational standards, compliance requirements, and best practices.
Demonstrate adaptability and hands‑on involvement by stepping in to perform project‑related tasks when necessary.
Act as backup for other RCM leadership roles when required, ensuring seamless cross‑functional support.
Performance Analysis & Process Improvement
Analyze operational data and project outcomes to identify trends, gaps, and opportunities for improvement.
Collaborate with Business Intelligence and operational teams to validate data integrity and inform decision‑making.
Recommend and implement workflow enhancements, automation opportunities, and technology solutions.
Develop dashboards and scorecards to track KPIs such as project completion rates, cost savings, and impact on RCM performance.
Stakeholder Engagement & Reporting
Prepare and present executive‑level reports summarizing project status, risks, and performance metrics.
Partner with leadership to define project priorities and align initiatives with strategic objectives.
Manage stakeholder expectations and ensure transparent communication throughout the project lifecycle.
Document project protocols, update SOPs, and create job aids as needed.
Minimum Qualifications
Bachelor’s degree in business, Healthcare Administration, Project Management, or related field.
Minimum 3–5 years of supervisory or team‑lead experience in Healthcare Revenue Cycle Management.
Strong understanding of end‑to‑end RCM processes and applicable regulatory requirements.
Experience in project management or implementation, with a proven ability to lead cross‑functional initiatives and deliver measurable results.
Valid driver’s license.
Preferred: PMP Certification.
Organizational, analytical, and problem‑solving skills with attention to detail.
Proficiency with MS Project, Smartsheet, MS Office Suite; experience with medical billing and healthcare management software preferred.
Excellent verbal and written communication; ability to engage, influence, and build relationships with stakeholders at all levels.
Physical Demands and Work Environment Prolonged periods of sitting at a desk and working on a computer; frequent use of hands and fingers to operate a keyboard, telephone, and other office equipment; visual acuity required to review detailed data and computer screens; occasional standing, walking, or reaching; ability to lift or move up to 15–20 pounds; travel between facilities may be required for on‑site training, audits, and process reviews; must communicate clearly and effectively both verbally and in writing.
Providence Anesthesiology Associates (PAA) Headquartered in Charlotte, North Carolina, Providence Anesthesiology Associates is an independent physician‑owned practice with over 150 anesthesiologists, serving more than 246,000 patients annually across North and South Carolina.
Why Work for PAA?
Strong workplace culture with supportive, team‑oriented environment.
Competitive total rewards including salary, Day‑1 benefits, retirement, profit sharing, life insurance, paid time off, holidays, education reimbursement, employee recognition events, and team‑building opportunities.
A proven employer‑to‑employee relationship that supports career growth.
Equal Opportunity and EEO Statement
Providence Anesthesiology Associates is an equal opportunity employer and does not tolerate discrimination based on any protected status.
PAA participates in E‑Verify. E‑Verify is an internet‑based system that compares the information you provide on the Form I‑9 with information from the Social Security Administration and Department of Homeland Security records.
#J-18808-Ljbffr