Mortgage Call Center: Customer Experience Specialist I

A professional services firm is seeking a Customer Experience Specialist I to support consumer direct lending in a call center environment. Responsibilities include guiding consumers through the loan origination process and answering a high volume of inbound calls. Ideal candidates should have call center experience, strong communication and negotiation skills, and knowledge of mortgage regulations is a plus. This position is based onsite. #J-18808-Ljbffr