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ROME GROUP

Donor Engagement Manager

ROME GROUP, Saint Louis, Missouri, United States, 63146

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Catholic Charities of the Archdiocese of St. Louis, service lines of St. Patrick Center and Queen of Peace Center, have several open positions for a Donor Engagement Manager to join our Philanthropy teams. In this role, you will cultivate and steward a portfolio of donors, drive fundraising initiatives, and enhance donor engagement activities. The manager will also focus on retaining donors, upgrading gifts, and acquiring new supporters, as well as ensuring donor recognition and acknowledgment processes are seamlessly enacted to secure all supporters feel valued while nurturing new and existing donor relationships. The core working hours are Monday through Friday, 8:00 am to 4:30pm.

To apply, please visit https://careers.archstl.org/job/St-Louis-Donor-Engagement-Manager-MO-63101-1114/1314730800/ and/or https://careers.archstl.org/job/St-Louis-Donor-Engagement-Manager-MO-63108-2707/1341367900/

Overview and Responsibilities

Nurture midlevel donors and manage the moves management process with focus on retaining donors, upgrading gifts and acquiring new donors.

Evaluate, enhance and grow monthly (sustaining) giver program.

Track engagement and create plans for future formalized Giving Society.

Proactively develop and cultivate donors to strengthen relationships through events, volunteering, and annual giving opportunities.

Engage new donors in stewardship plan to connect and educate on opportunities to get more involved with the Catholic Charities.

Assist the Philanthropy team in creating a formalized stewardship plan for annual fund donors.

Implement and manage midlevel and monthly donor stewardship activities, including a quarterly Donor Days and weekly thank you calls.

Assist the Philanthropy team in the planning and execution of donor recognition and cultivation events including fundraising events.

Ensure donor recognition and appreciation is appropriately occurring at all levels of giving including events sponsors and event attendees.

Develop and implement strategies for donor acquisition, retention and upgrades through personal visits, presentations, direct and electronic mail, collaborate with the Catholic Charities Integrated Marketing and Communications (IM&C) team as needed with communication strategies.

Work with Philanthropy team to develop materials and to source donor stories in support of annual giving.

Collaborate with the Chief of Philanthropy and IM&C team to identify and secure speaking engagements with community groups to explain the mission and philanthropic needs of Catholic Charities.

Participate weekly in meaningful donor communication (personal visits, engaging phone conversation or significant email engagement).

Serve as primary leader for monthly donors/sustainers eventual Giving Society, delegate to direct reports as needed.

Serve as primary leader for Operation Safe at Home Campaign, collaborating with Philanthropy team as needed.

Assist the Director on the preparation of annual fundraising plan and year-end reporting.

Manage and lead Special Events Coordinator to ensure event fundraising goals are met; committee satisfaction and event logistics are successful.

Manage and lead Donor Engagement Coordinator to ensure portfolio stewardship and maintain best practices for donor stewardship with timely acknowledgement and follow‑up.

Ensure entry of correspondence and other touches with donors and prospects into the donor database.

Serve on the Philanthropy management team to ensure department goals are reached.

Other duties as assigned.

Knowledge and Experience Requirements

Bachelor’s degree required.

Four or more years’ experience in non‑profit fundraising, including focused relationship building skills and customer services.

Skills and Competencies Required

Strong computer literacy required, demonstrated proficiency with Microsoft products and Raisers Edge NXT.

Must be willing to participate in evening or weekend events.

Working knowledge of donor stewardship techniques, budgets, and event best‑practices.

Strong communication and time‑management skills.

Able to work independently and be responsible for professional deadlines.

Strong team member, working well with staff, volunteers and other professionals.

Resources for Which Accountable

Recruits, interviews, hires, and trains Philanthropy staff (Special Events Coordinator and Donor Engagement Coordinator).

Oversees the daily workflow of the department.

Provides constructive and timely performance evaluations.

Handles discipline and termination of employees in accordance with ministry policy.

Incumbent’s public positions and values must be in full agreement with those of Catholic Charities and the teachings of the Catholic Church.

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