Kessler Collection
Food & Beverage Manager
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Overview An inspiring career awaits you! The Kessler Collection is a portfolio of luxury boutique hotels, unique restaurants and experiences with a Bohemian twist. Our hotels feature curated art, original music, unique architecture, and stories around every corner, all located in destinations people want to visit. Our mission of inspiring places, intuitive service, and exuberant guests means we are committed to our Grand Performers learning, development, and well‑being. We believe people want to be inspired!
Benefits
Marriott Employee Discounts Worldwide
Medical, Dental, Vision Insurance
Company‑Sponsored Life Insurance
Short & Long‑Term Disability Insurance
Tuition Reimbursement Program
401(K) with Discretionary Company Matching Contributions
Employee Assistance Program
Job Summary The overall objective and purpose of the Food and Beverage Manager is to oversee floor coverage in the outlets and assist the serving staff in the restaurant, lounge, and in‑room dining / pool service. The incumbent supervises Food and Beverage outlets and ensures guests receive the ultimate dining experience. They provide inspiring and strategic leadership while directing the department’s activities in support of the company’s mission, core values, and goals.
Core Responsibilities
Supervises daily shift operations.
Ensures Grand Performers comply with appearance standards.
Schedules dining reservations and arranges parties or special services for diners.
Inspects kitchen and dining areas and kitchen utensils and equipment to ensure sanitary standards are met.
Requisitions and inspects food, supplies, and equipment to maintain stock levels and ensure quality standards are met.
Ensures compliance with all food & beverage policies, standards, and procedures.
Maintains service and sanitation standards in restaurant, bar/lounge, and room service areas.
Acts as the guest service role model for the restaurant, sets a good example of excellent customer service, and creates a positive atmosphere for guest relations.
Assists servers on the floor during meal periods.
Clears and resets counters or tables after each course when needed.
Assists dining room servers in the food and beverage service, sets tables, serves guests as directed by the server, keeps menus clean, and maintains the clean table between servings and menu knowledge.
Assists with providing tables with beverages.
Removes solid linens and replaces them with clean linen.
Transports dirty dishes to the dishwashing station.
Polishes silver and glass as needed.
Present menus, answer questions, and make suggestions regarding food and beverage.
Seats guests in the dining room.
Explains, pairs, and recommends wine from the wine list.
Serves food and beverage in a genuine, friendly, professional, and efficient manner consistent with the Kessler image and standards.
Relays orders to the kitchen through POS and helps serve courses from kitchen and service bars.
Totals the bill and accepts payment when needed.
Proficiently utilizes the property management systems and follows cash handling procedures.
Sets up bar & dining room in a thorough and swift manner.
Empowers Grand Performers to provide excellent customer service.
Ensures staff understands local, state, and Federal liquor laws.
Monitors alcohol beverage service in compliance with local laws.
Ensures point of sale operations and cash handling practices are following standard operating procedures.
Edits work schedules and evaluates the work performance of employees.
Assigns and coordinates work of employees to promote the efficiency of operations.
Qualifications Knowledge, Skills, and Abilities
Strategic business leader – Works strategically to devise plans in alignment with organizational goals.
Cultivates engagement – Builds loyalty to the company and not to themselves. Proven ability to host/facilitate effective meetings, motivate teams to produce results with tight timeframes while simultaneously managing several projects.
Generates alignment – Ensures proper time and effort is spent to build high‑level performance and consistency throughout the collection.
Leads with courage – Provides a culture of accountability.
Execution of plans – Utilizes systems, tools, and resources to accomplish results and achieve goals.
Must possess excellent computer skills, including Microsoft Word, Excel, and Outlook.
Requires good communication skills, both verbal and written.
Ability to respond promptly to customer needs.
Excellent guest service and interpersonal skills with the ability to relate to diverse guest types.
Ability to prioritize and maintain multiple tables at a time.
Minimum Qualifications
High School diploma – required
1+ years of relevant work experience in similar scope and title – required
Experience within luxury brand/markets – preferred
Food Safety Certification – preferred or attained within 30 days
Alcohol Safety Certification – preferred or attained within 30 days
Supervisory Responsibilities
Shift supervision of all restaurant, lounge, Café, IRD, and pool serving staff.
Restaurant Manager on Duty in absence of F&B Director, Outlet Manager or Restaurant Manager.
Shift supervision of all restaurant, lounge, Café, IRD, and pool serving staff.
Restaurant Manager on Duty in the absence of F&B Director, Outlet Manager, or Restaurant Manager.
Work Environment
Must be comfortable working in a shared space, with constant noise, without the use of a private office.
Must be able to cope with frequent changing priorities and deadlines with a high degree of optimism, professionalism & collaboration.
Schedules may vary from week to week based on business demands in excess of 40 hours with or without notice.
Must be able to work safely in a kitchen environment with high temperatures and humidity.
Physical Demands
While performing the duties of this job, the incumbent is regularly required to see, hear, reach, use fingers to handle and feel, stand, stoop, bend and crouch up to 8 hours daily.
Push, pull, and lift up to 50 lbs.
While performing the duties of this job, the incumbent is regularly required to travel by foot, car, bus, airplane, or other means of transportation, which require sitting, waiting, and standing for long and short periods of time.
Equal Employment Opportunity The Kessler Collection is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Seniority Level
Mid‑Senior level
Employment Type
Full‑time
Job Function
Management and Manufacturing
Industry
Hospitality
Referrals increase your chances of interviewing at Kessler Collection by 2x.
#J-18808-Ljbffr
Overview An inspiring career awaits you! The Kessler Collection is a portfolio of luxury boutique hotels, unique restaurants and experiences with a Bohemian twist. Our hotels feature curated art, original music, unique architecture, and stories around every corner, all located in destinations people want to visit. Our mission of inspiring places, intuitive service, and exuberant guests means we are committed to our Grand Performers learning, development, and well‑being. We believe people want to be inspired!
Benefits
Marriott Employee Discounts Worldwide
Medical, Dental, Vision Insurance
Company‑Sponsored Life Insurance
Short & Long‑Term Disability Insurance
Tuition Reimbursement Program
401(K) with Discretionary Company Matching Contributions
Employee Assistance Program
Job Summary The overall objective and purpose of the Food and Beverage Manager is to oversee floor coverage in the outlets and assist the serving staff in the restaurant, lounge, and in‑room dining / pool service. The incumbent supervises Food and Beverage outlets and ensures guests receive the ultimate dining experience. They provide inspiring and strategic leadership while directing the department’s activities in support of the company’s mission, core values, and goals.
Core Responsibilities
Supervises daily shift operations.
Ensures Grand Performers comply with appearance standards.
Schedules dining reservations and arranges parties or special services for diners.
Inspects kitchen and dining areas and kitchen utensils and equipment to ensure sanitary standards are met.
Requisitions and inspects food, supplies, and equipment to maintain stock levels and ensure quality standards are met.
Ensures compliance with all food & beverage policies, standards, and procedures.
Maintains service and sanitation standards in restaurant, bar/lounge, and room service areas.
Acts as the guest service role model for the restaurant, sets a good example of excellent customer service, and creates a positive atmosphere for guest relations.
Assists servers on the floor during meal periods.
Clears and resets counters or tables after each course when needed.
Assists dining room servers in the food and beverage service, sets tables, serves guests as directed by the server, keeps menus clean, and maintains the clean table between servings and menu knowledge.
Assists with providing tables with beverages.
Removes solid linens and replaces them with clean linen.
Transports dirty dishes to the dishwashing station.
Polishes silver and glass as needed.
Present menus, answer questions, and make suggestions regarding food and beverage.
Seats guests in the dining room.
Explains, pairs, and recommends wine from the wine list.
Serves food and beverage in a genuine, friendly, professional, and efficient manner consistent with the Kessler image and standards.
Relays orders to the kitchen through POS and helps serve courses from kitchen and service bars.
Totals the bill and accepts payment when needed.
Proficiently utilizes the property management systems and follows cash handling procedures.
Sets up bar & dining room in a thorough and swift manner.
Empowers Grand Performers to provide excellent customer service.
Ensures staff understands local, state, and Federal liquor laws.
Monitors alcohol beverage service in compliance with local laws.
Ensures point of sale operations and cash handling practices are following standard operating procedures.
Edits work schedules and evaluates the work performance of employees.
Assigns and coordinates work of employees to promote the efficiency of operations.
Qualifications Knowledge, Skills, and Abilities
Strategic business leader – Works strategically to devise plans in alignment with organizational goals.
Cultivates engagement – Builds loyalty to the company and not to themselves. Proven ability to host/facilitate effective meetings, motivate teams to produce results with tight timeframes while simultaneously managing several projects.
Generates alignment – Ensures proper time and effort is spent to build high‑level performance and consistency throughout the collection.
Leads with courage – Provides a culture of accountability.
Execution of plans – Utilizes systems, tools, and resources to accomplish results and achieve goals.
Must possess excellent computer skills, including Microsoft Word, Excel, and Outlook.
Requires good communication skills, both verbal and written.
Ability to respond promptly to customer needs.
Excellent guest service and interpersonal skills with the ability to relate to diverse guest types.
Ability to prioritize and maintain multiple tables at a time.
Minimum Qualifications
High School diploma – required
1+ years of relevant work experience in similar scope and title – required
Experience within luxury brand/markets – preferred
Food Safety Certification – preferred or attained within 30 days
Alcohol Safety Certification – preferred or attained within 30 days
Supervisory Responsibilities
Shift supervision of all restaurant, lounge, Café, IRD, and pool serving staff.
Restaurant Manager on Duty in absence of F&B Director, Outlet Manager or Restaurant Manager.
Shift supervision of all restaurant, lounge, Café, IRD, and pool serving staff.
Restaurant Manager on Duty in the absence of F&B Director, Outlet Manager, or Restaurant Manager.
Work Environment
Must be comfortable working in a shared space, with constant noise, without the use of a private office.
Must be able to cope with frequent changing priorities and deadlines with a high degree of optimism, professionalism & collaboration.
Schedules may vary from week to week based on business demands in excess of 40 hours with or without notice.
Must be able to work safely in a kitchen environment with high temperatures and humidity.
Physical Demands
While performing the duties of this job, the incumbent is regularly required to see, hear, reach, use fingers to handle and feel, stand, stoop, bend and crouch up to 8 hours daily.
Push, pull, and lift up to 50 lbs.
While performing the duties of this job, the incumbent is regularly required to travel by foot, car, bus, airplane, or other means of transportation, which require sitting, waiting, and standing for long and short periods of time.
Equal Employment Opportunity The Kessler Collection is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Seniority Level
Mid‑Senior level
Employment Type
Full‑time
Job Function
Management and Manufacturing
Industry
Hospitality
Referrals increase your chances of interviewing at Kessler Collection by 2x.
#J-18808-Ljbffr