Texas Health and Human Services
Join to apply for the
Chief Product Manager (CPM)
role at
Texas Health and Human Services
Date: Nov 18, 2025 Location: AUSTIN, TX
Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full‑time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement, and more. Explore more details on the Benefits of Working at HHS webpage.
Functional Title: Chief Product Manager (CPM)
Job Title: Project Manager IV
Agency: Health & Human Services Comm
Department: MMIS Staff APD Internal 90/10
Posting Number: 10435
Closing Date: 01/18/2026
Posting Audience: Internal and External
Occupational Category: Computer and Mathematical
Salary Group: TEXAS-B-26
Salary Range: $6,377.50 - $10,785.83
Pay Frequency: Monthly
Shift: Day
Regular/Temporary: Regular
Full Time/Part Time: Full time
FLSA Exempt/Non-Exempt: Exempt
Job Location City: AUSTIN
Job Location Address: 4601 W GUADALUPE ST
Must be willing to work onsite at an Austin, TX HHS office three (3) or more days per week.
Essential Job Functions (EJFs)
Collaborates and facilitates roadmap activities to develop a product backlog with all appropriate HHSC stakeholders. Includes planning and supporting activities such as Epic backlog development, identification, facilitation, and coordination with impacted stakeholders and other IT teams or vendors, including facilitation of estimate requests, risk/issue identification, and cross‑team coordination. Includes traditional project management activities.
[50%]
Analyzes, documents and reports on the IT component of product backlogs with emphasis on identification of risk factors, dependencies, enablers and develops associated mitigation strategies. Provides status updates on roadmap activities and responds to questions from management.
[25%]
Coordinates with vendor discovery support team to provide necessary input to help refine features as necessary, to provide technical feedback, to support the definition of enabler stories, develop wireframes, POCs, and support the HHSC Systems Architect to develop the architectural runway.
[25%]
Knowledge, Skills and Abilities (KSAs)
Knowledge of the capabilities and limitations of computer systems and of the techniques used in automated systems.
Knowledge of computer hardware and software.
Knowledge of computer operating systems.
Advanced knowledge of multiple computer‑based systems, information technology management, and systems development methodologies including programming languages, systems analysis, and system testing.
Knowledge of Medicaid and/or CHIP program and policy.
Knowledge of project management approaches.
Knowledge of product backlog management.
Skill in providing leadership and managing personnel in a team environment.
Skill in communicating issues and coordinating oversight across multiple cross‑functional divisions.
Skill in monitoring and reporting on the status of large‑scale technical solutions.
Skill in Agile methodology.
Skill in ensuring systems meet business user requirements.
Skill in coordinating and solving problems.
Skill in communicating effectively both verbally and in writing with technical and non‑technical staff.
Skill in reviewing technical requirements and ensuring vendor is using best practices and technology.
Registrations, Licensure Requirements or Certifications Scaled Agile Framework (SAFe) Product Owner Product Manager (POPM) Certification preferred.
Initial Screening Criteria
Experience working with Texas Medicaid/CHIP programs required.
Three (3) or more years of experience in the areas of customer relationship management, product management, product development, product ownership, project management, leading technical initiatives, systems analysis, business analysis, policy analysis, program support, business process analysis, or legislative bill analysis.
A minimum of 4 years equivalent (120 credit hours) from an accredited college or university with major coursework in business, communications, computer science, computer information systems, management information systems, or another business or IT related field is preferred. Work experience in business, communications, computer science, computer information systems, management information systems, or another business or IT related field can be substituted for education on a year‑for‑year basis.
Prior experience working with external vendors preferred.
Prior experience with Agile principles preferred.
Additional Information
Any employment offer is contingent upon available budgeted funds. The offered salary will be determined in accordance with budgetary limits and the requirements of HHSC Human Resources Manual.
Selected candidates must be legally authorized to work in the U.S. without sponsorship.
Selected candidate must be willing to work from an HHS office located in Austin, designated by the hiring manager.
Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC.
Active Duty, Military, Reservists, Guardsmen, and Veterans: Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but are not limited to, those listed in this posting. All active‑duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions.
ADA Accommodations In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the online application, contact the HHS Employee Service Center at 1‑888‑894‑4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.
Pre‑Employment Checks And Work Eligibility Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.
HHSC uses E‑Verify. You must bring your I‑9 documentation with you on your first day of work. Download the I‑9 Form.
Telework Disclaimer This position may be eligible for telework. Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.
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Chief Product Manager (CPM)
role at
Texas Health and Human Services
Date: Nov 18, 2025 Location: AUSTIN, TX
Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full‑time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement, and more. Explore more details on the Benefits of Working at HHS webpage.
Functional Title: Chief Product Manager (CPM)
Job Title: Project Manager IV
Agency: Health & Human Services Comm
Department: MMIS Staff APD Internal 90/10
Posting Number: 10435
Closing Date: 01/18/2026
Posting Audience: Internal and External
Occupational Category: Computer and Mathematical
Salary Group: TEXAS-B-26
Salary Range: $6,377.50 - $10,785.83
Pay Frequency: Monthly
Shift: Day
Regular/Temporary: Regular
Full Time/Part Time: Full time
FLSA Exempt/Non-Exempt: Exempt
Job Location City: AUSTIN
Job Location Address: 4601 W GUADALUPE ST
Must be willing to work onsite at an Austin, TX HHS office three (3) or more days per week.
Essential Job Functions (EJFs)
Collaborates and facilitates roadmap activities to develop a product backlog with all appropriate HHSC stakeholders. Includes planning and supporting activities such as Epic backlog development, identification, facilitation, and coordination with impacted stakeholders and other IT teams or vendors, including facilitation of estimate requests, risk/issue identification, and cross‑team coordination. Includes traditional project management activities.
[50%]
Analyzes, documents and reports on the IT component of product backlogs with emphasis on identification of risk factors, dependencies, enablers and develops associated mitigation strategies. Provides status updates on roadmap activities and responds to questions from management.
[25%]
Coordinates with vendor discovery support team to provide necessary input to help refine features as necessary, to provide technical feedback, to support the definition of enabler stories, develop wireframes, POCs, and support the HHSC Systems Architect to develop the architectural runway.
[25%]
Knowledge, Skills and Abilities (KSAs)
Knowledge of the capabilities and limitations of computer systems and of the techniques used in automated systems.
Knowledge of computer hardware and software.
Knowledge of computer operating systems.
Advanced knowledge of multiple computer‑based systems, information technology management, and systems development methodologies including programming languages, systems analysis, and system testing.
Knowledge of Medicaid and/or CHIP program and policy.
Knowledge of project management approaches.
Knowledge of product backlog management.
Skill in providing leadership and managing personnel in a team environment.
Skill in communicating issues and coordinating oversight across multiple cross‑functional divisions.
Skill in monitoring and reporting on the status of large‑scale technical solutions.
Skill in Agile methodology.
Skill in ensuring systems meet business user requirements.
Skill in coordinating and solving problems.
Skill in communicating effectively both verbally and in writing with technical and non‑technical staff.
Skill in reviewing technical requirements and ensuring vendor is using best practices and technology.
Registrations, Licensure Requirements or Certifications Scaled Agile Framework (SAFe) Product Owner Product Manager (POPM) Certification preferred.
Initial Screening Criteria
Experience working with Texas Medicaid/CHIP programs required.
Three (3) or more years of experience in the areas of customer relationship management, product management, product development, product ownership, project management, leading technical initiatives, systems analysis, business analysis, policy analysis, program support, business process analysis, or legislative bill analysis.
A minimum of 4 years equivalent (120 credit hours) from an accredited college or university with major coursework in business, communications, computer science, computer information systems, management information systems, or another business or IT related field is preferred. Work experience in business, communications, computer science, computer information systems, management information systems, or another business or IT related field can be substituted for education on a year‑for‑year basis.
Prior experience working with external vendors preferred.
Prior experience with Agile principles preferred.
Additional Information
Any employment offer is contingent upon available budgeted funds. The offered salary will be determined in accordance with budgetary limits and the requirements of HHSC Human Resources Manual.
Selected candidates must be legally authorized to work in the U.S. without sponsorship.
Selected candidate must be willing to work from an HHS office located in Austin, designated by the hiring manager.
Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC.
Active Duty, Military, Reservists, Guardsmen, and Veterans: Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but are not limited to, those listed in this posting. All active‑duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions.
ADA Accommodations In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the online application, contact the HHS Employee Service Center at 1‑888‑894‑4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.
Pre‑Employment Checks And Work Eligibility Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.
HHSC uses E‑Verify. You must bring your I‑9 documentation with you on your first day of work. Download the I‑9 Form.
Telework Disclaimer This position may be eligible for telework. Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.
#J-18808-Ljbffr