The Hertrich Family of Automobile Dealerships
Experienced Automotive Service Advisor / Assistant Service Manager - Seaford Bui
The Hertrich Family of Automobile Dealerships, Seaford, Delaware, United States, 19973
Experienced Automotive Service Advisor / Assistant Service Manager – Seaford Buick GMC
Apply to the Experienced Automotive Service Advisor / Assistant Service Manager (Full‑Time) role at The Hertrich Family of Automobile Dealerships.
We are looking for an energetic, customer‑focused Automotive Service Advisor or Service Writer seeking the next step in their career. Join our world‑class team to provide outstanding service and drive business growth.
Why Hertrich? As a family‑owned business with 24 dealerships, 18 automotive brands and 14 collision centers across the Delmarva Peninsula, we offer exceptional opportunities for growth and advancement in a fast‑paced, rewarding environment. With over three generations of service, we support more than 90 local organizations and charities.
What We Offer
Competitive salary
Comprehensive medical, dental, vision and life insurance for you and your family
Short‑ and long‑term disability coverage
Paid vacation, holidays and personal/sick days
401(k) plan with employer match
Employee purchase discounts
Key Responsibilities
Greet service customers promptly and courteously
Answer service calls and schedule appointments
Advise customers on estimated service/repair costs and timelines
Coordinate service orders with technicians and monitor progress
Ensure high levels of customer satisfaction by delivering on promises and getting it right the first time
Suggest additional services where appropriate
Assist in monitoring service operations and daily paperwork (training to support Service Manager)
Maintain inventory of parts and enforce service rules in the facility
Other duties as assigned
Qualifications
Minimum of 2‑3 years’ experience as an Automotive Service Advisor / Service Writer or 1 year as an Assistant Service Manager
Strong customer service and sales skills; prior up‑selling experience a plus
Excellent communication and organizational abilities
Computer literate and comfortable using service management systems
High school diploma or GED required
Valid driver’s license with few to no points on driving record
Must be available to work a flexible schedule, including evenings and Saturdays
We are an equal‑opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. We’re committed to diversity and a drug‑free workplace.
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We are looking for an energetic, customer‑focused Automotive Service Advisor or Service Writer seeking the next step in their career. Join our world‑class team to provide outstanding service and drive business growth.
Why Hertrich? As a family‑owned business with 24 dealerships, 18 automotive brands and 14 collision centers across the Delmarva Peninsula, we offer exceptional opportunities for growth and advancement in a fast‑paced, rewarding environment. With over three generations of service, we support more than 90 local organizations and charities.
What We Offer
Competitive salary
Comprehensive medical, dental, vision and life insurance for you and your family
Short‑ and long‑term disability coverage
Paid vacation, holidays and personal/sick days
401(k) plan with employer match
Employee purchase discounts
Key Responsibilities
Greet service customers promptly and courteously
Answer service calls and schedule appointments
Advise customers on estimated service/repair costs and timelines
Coordinate service orders with technicians and monitor progress
Ensure high levels of customer satisfaction by delivering on promises and getting it right the first time
Suggest additional services where appropriate
Assist in monitoring service operations and daily paperwork (training to support Service Manager)
Maintain inventory of parts and enforce service rules in the facility
Other duties as assigned
Qualifications
Minimum of 2‑3 years’ experience as an Automotive Service Advisor / Service Writer or 1 year as an Assistant Service Manager
Strong customer service and sales skills; prior up‑selling experience a plus
Excellent communication and organizational abilities
Computer literate and comfortable using service management systems
High school diploma or GED required
Valid driver’s license with few to no points on driving record
Must be available to work a flexible schedule, including evenings and Saturdays
We are an equal‑opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. We’re committed to diversity and a drug‑free workplace.
#J-18808-Ljbffr