Senior QA Analyst for Military Support Center

A federal services firm in Bismarck, ND is looking for a Quality Assurance Analyst to ensure performance standards in customer interactions. The ideal candidate will possess a Bachelor's degree and extensive experience in contact center quality assurance. Responsibilities include conducting audits, analyzing customer feedback, and providing support for process improvement initiatives. Competitive salary and benefits offered, including comprehensive training and development opportunities. #J-18808-Ljbffr