Senior QA Analyst for Military Support Center

A federal services provider is seeking a Quality Assurance Analyst to monitor customer interactions and ensure quality standards for the Military OneSource Program. The ideal candidate will have a Bachelor's degree, strong communication skills, and experience in contact center quality assurance. Responsibilities include conducting audits, data analysis, and providing feedback to improve service quality. This role is located in Des Moines, Iowa and requires U.S. citizenship with a Tier 2 background investigation. #J-18808-Ljbffr