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Insight Global

Facilities Coordinator

Insight Global, Dubuque, Iowa, United States, 52001

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Insight Global is partnering with a leading provider of first responder telecommunication services in their search for a Facilities Coordinator. This company provides a range of critical services from infrastructure, technical services, field replacement parts, and maintenance The Facilities Coordinator is responsible for overseeing inbound calls/request, facility maintenance, and customer care.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal. com.

To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ . Oversee the daily operations of the service center, including opening and closing procedures, facility maintenance, security, and customer service

Manage customer walk-ins, phone calls, and service requests, routing them to the appropriate personnel as needed and maintaining a log of inquiries and resolutions

Collaborate with the National Facilities Coordinator to ensure consistent facility management practices in all service centers across the country, implementing best practices and addressing operational challenges