Salesforce
Solution Engineer (Pre-Sales)- Small, Medium & Growth Business
Salesforce, San Francisco, California, United States, 94199
Solution Engineer (Pre‑Sales) – Small, Medium & Growth Business
Join Salesforce as a Solution Engineer (Pre‑Sales) in the Small, Medium & Growth Business unit. Salesforce is the #1 AI CRM where humans with agents drive customer success together. Here, ambition meets action, tech meets trust, and innovation isn’t a buzzword — it’s a way of life.
Overview The Solution Engineer aligns innovative strategies with technology solutions within complex accounts, partnering with clients and internal teams to drive consensus on multi‑product technology solutions across the Salesforce product lines. The role requires a strong desire to demonstrate technical and sales skills, including the ability to solicit business requirements, develop a technical sales strategy, configure and demo solutions, and provide business value.
Responsibilities
A Solution Engineer plays a pivotal role in aligning innovative strategies to technology solutions within complex accounts, partnering with clients and collaborating with internal team members to drive consensus on multi‑product technology solutions across the various Salesforce product lines.
Solutions Engineers work on a wide array of assignments including business development, operations and IT strategies, as well as product demonstrations. This person must assume the role of trusted advisor for driving innovative solutions forward while improving business performance.
Business Problem Solving: Take ambiguous and sophisticated business problems, research and assess, define the problem, drive innovative ideas, define the opportunity set, and recommend practical next steps.
Innovation Management: Bring focus to a client’s decision making process by communicating and evaluating solution options and driving consensus among key collaborators.
Connect Experiences: Demonstrate through software demos and rapid prototyping how connected experiences come to life with The Salesforce Solutions.
“Solutioning” is fundamental to the SE role. It is important to realize that a component of the responsibilities will include assisting the customer, Account Executive and Professional Services team with the discovery, analysis and ultimately the recommendation of strategic solutions for the customer by delivering transformational pitches based in live product demonstrations to validate.
Discover the customer’s business needs, and position the best Salesforce solution to achieve those business objectives.
Build and present customized solutions and demonstrations focused on Salesforce products to multiple customer personas showing how Salesforce will accelerate their business strategies and a path to value.
Convey a deep understanding of the customer’s architecture as it pertains to Salesforce's solutions.
Orchestrate and lead cross‑functional solutions guides, and align them to the opportunity strategy.
Develop and deliver the story of the customer experience aided by Salesforce technologies.
Participate in all appropriate product, sales, and procedural training and certifications to acquire and maintain the knowledge vital to be effective in the position.
Ability to travel based on territory alignment and region.
Required Qualifications
B.S. Computer Science, Software Engineering, MIS or equivalent relevant experience required.
Knowledge of related applications, relational database and web technology.
Solid oral, written, presentation, collaboration and interpersonal communication skills.
Ability to work as part of a team to solve technical problems in varied political environments.
Minimum of 2 years of professional experience.
Preferred Qualifications
Salesforce Certifications.
Previous experience as a solution/sales engineer for a CRM company or similar technology.
Basic programming experience in HTML and other web based technologies.
Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.
Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non‑discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Salary & Compensation Base salary ranges vary by region: San Francisco, CA – $129,500.00 – $147,000.00; California – $74,830 – $192,360; Illinois – $74,830 – $192,360. Incentive compensation, equity, benefits, and other perks may also apply. For full details, see the company benefits information.
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Overview The Solution Engineer aligns innovative strategies with technology solutions within complex accounts, partnering with clients and internal teams to drive consensus on multi‑product technology solutions across the Salesforce product lines. The role requires a strong desire to demonstrate technical and sales skills, including the ability to solicit business requirements, develop a technical sales strategy, configure and demo solutions, and provide business value.
Responsibilities
A Solution Engineer plays a pivotal role in aligning innovative strategies to technology solutions within complex accounts, partnering with clients and collaborating with internal team members to drive consensus on multi‑product technology solutions across the various Salesforce product lines.
Solutions Engineers work on a wide array of assignments including business development, operations and IT strategies, as well as product demonstrations. This person must assume the role of trusted advisor for driving innovative solutions forward while improving business performance.
Business Problem Solving: Take ambiguous and sophisticated business problems, research and assess, define the problem, drive innovative ideas, define the opportunity set, and recommend practical next steps.
Innovation Management: Bring focus to a client’s decision making process by communicating and evaluating solution options and driving consensus among key collaborators.
Connect Experiences: Demonstrate through software demos and rapid prototyping how connected experiences come to life with The Salesforce Solutions.
“Solutioning” is fundamental to the SE role. It is important to realize that a component of the responsibilities will include assisting the customer, Account Executive and Professional Services team with the discovery, analysis and ultimately the recommendation of strategic solutions for the customer by delivering transformational pitches based in live product demonstrations to validate.
Discover the customer’s business needs, and position the best Salesforce solution to achieve those business objectives.
Build and present customized solutions and demonstrations focused on Salesforce products to multiple customer personas showing how Salesforce will accelerate their business strategies and a path to value.
Convey a deep understanding of the customer’s architecture as it pertains to Salesforce's solutions.
Orchestrate and lead cross‑functional solutions guides, and align them to the opportunity strategy.
Develop and deliver the story of the customer experience aided by Salesforce technologies.
Participate in all appropriate product, sales, and procedural training and certifications to acquire and maintain the knowledge vital to be effective in the position.
Ability to travel based on territory alignment and region.
Required Qualifications
B.S. Computer Science, Software Engineering, MIS or equivalent relevant experience required.
Knowledge of related applications, relational database and web technology.
Solid oral, written, presentation, collaboration and interpersonal communication skills.
Ability to work as part of a team to solve technical problems in varied political environments.
Minimum of 2 years of professional experience.
Preferred Qualifications
Salesforce Certifications.
Previous experience as a solution/sales engineer for a CRM company or similar technology.
Basic programming experience in HTML and other web based technologies.
Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.
Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non‑discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Salary & Compensation Base salary ranges vary by region: San Francisco, CA – $129,500.00 – $147,000.00; California – $74,830 – $192,360; Illinois – $74,830 – $192,360. Incentive compensation, equity, benefits, and other perks may also apply. For full details, see the company benefits information.
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