Salesforce
Solution Engineer (Pre-Sales) - All Levels
Salesforce, San Francisco, California, United States, 94199
Solution Engineer (Pre-Sales) - All Levels
Responsibilities
A Solution Engineer plays a pivotal role in aligning innovative strategies to technology solutions within complex accounts, partnering with clients and collaborating with internal team members and C-level client contacts to drive consensus on multi-product technology solutions across the various
Salesforce
product lines.
Solutions Engineers work on a wide array of assignments including business development, operations and IT strategies, as well as executive level product demonstrations. This person must assume the role of trusted advisor for driving innovative solutions forward while also improving business performance.
Business Problem Solving: Take ambiguous and sophisticated business problems and using research and business assessment capabilities, define the problem, drive innovative ideas, define the opportunity set, and recommend practical next steps.
Innovation Management: Bring focus to a client's decision making process by communicating and evaluating solution options, and driving consensus among key collaborators.
Connect Experiences: Demonstrate through software demos and rapid prototyping how connected experiences come to life with The
Salesforce
Solutions. This includes the delivery of executive level software demonstrations, construction of future state customer journey strategies, and developing long term IT roadmaps.
"Solutioning" is fundamental to the SE role. It is important to realize that a component of the responsibilities will include assisting the customer, Account Executive and Professional Services team with the discovery, analysis and ultimately the recommendation of strategic solutions for the customer by delivering transformational pitches based in live product demonstrations to validate. These solutions will use all of the
Salesforce
technologies to address the core challenges and objectives that are uniquely identified for each customer.
Discover the customer's business needs, and position the best
Salesforce
solution to achieve those business objectives.
Build and present customized solutions and demonstrations focused on
Salesforce
products to multiple customer personas showing how
Salesforce
will accelerate their business strategies and a path to value.
Convey a deep understanding of the customer's architecture as it pertains to
Salesforce 's solutions.
Orchestrate and lead cross-functional solutions guides, and align them to the opportunity strategy.
Develop and deliver the story of the customer experience aided by
Salesforce
technologies.
Participate in all appropriate product, sales, and procedural training and certifications to acquire and maintain the knowledge vital to be effective in the position.
Ability to travel based on territory alignment and region.
Required Qualifications
B.S. Computer Science, Software Engineering, MIS or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.).
Knowledge of related applications, relational database and web technology.
Solid oral, written, presentation, collaboration and interpersonal communication skills.
Ability to work as part of a team to solve technical problems in varied political environments.
Minimum of 4 years of professional experience.
Preferred Qualifications
Salesforce Certifications.
Previous experience as a solution/sales engineer for a CRM company or similar technology.
Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.
Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Seniority level Not Applicable
Employment type Full-time
Job function Engineering and Information Technology
Industries Software Development, IT Services and IT Consulting, and Technology, Information and Internet
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A Solution Engineer plays a pivotal role in aligning innovative strategies to technology solutions within complex accounts, partnering with clients and collaborating with internal team members and C-level client contacts to drive consensus on multi-product technology solutions across the various
Salesforce
product lines.
Solutions Engineers work on a wide array of assignments including business development, operations and IT strategies, as well as executive level product demonstrations. This person must assume the role of trusted advisor for driving innovative solutions forward while also improving business performance.
Business Problem Solving: Take ambiguous and sophisticated business problems and using research and business assessment capabilities, define the problem, drive innovative ideas, define the opportunity set, and recommend practical next steps.
Innovation Management: Bring focus to a client's decision making process by communicating and evaluating solution options, and driving consensus among key collaborators.
Connect Experiences: Demonstrate through software demos and rapid prototyping how connected experiences come to life with The
Salesforce
Solutions. This includes the delivery of executive level software demonstrations, construction of future state customer journey strategies, and developing long term IT roadmaps.
"Solutioning" is fundamental to the SE role. It is important to realize that a component of the responsibilities will include assisting the customer, Account Executive and Professional Services team with the discovery, analysis and ultimately the recommendation of strategic solutions for the customer by delivering transformational pitches based in live product demonstrations to validate. These solutions will use all of the
Salesforce
technologies to address the core challenges and objectives that are uniquely identified for each customer.
Discover the customer's business needs, and position the best
Salesforce
solution to achieve those business objectives.
Build and present customized solutions and demonstrations focused on
Salesforce
products to multiple customer personas showing how
Salesforce
will accelerate their business strategies and a path to value.
Convey a deep understanding of the customer's architecture as it pertains to
Salesforce 's solutions.
Orchestrate and lead cross-functional solutions guides, and align them to the opportunity strategy.
Develop and deliver the story of the customer experience aided by
Salesforce
technologies.
Participate in all appropriate product, sales, and procedural training and certifications to acquire and maintain the knowledge vital to be effective in the position.
Ability to travel based on territory alignment and region.
Required Qualifications
B.S. Computer Science, Software Engineering, MIS or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.).
Knowledge of related applications, relational database and web technology.
Solid oral, written, presentation, collaboration and interpersonal communication skills.
Ability to work as part of a team to solve technical problems in varied political environments.
Minimum of 4 years of professional experience.
Preferred Qualifications
Salesforce Certifications.
Previous experience as a solution/sales engineer for a CRM company or similar technology.
Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.
Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Seniority level Not Applicable
Employment type Full-time
Job function Engineering and Information Technology
Industries Software Development, IT Services and IT Consulting, and Technology, Information and Internet
#J-18808-Ljbffr