RED Development
Position Summary
Manages, directs, and coordinates operations for high‑end mixed‑use properties. Accountable to protect, maintain, and enhance the value of assigned asset(s), and to establish and build strong, positive relationships with tenants, colleagues, capital partners, and community partners to maximize the owners’ financial return and benefit the tenants, consumers, and the community. Candidate must be an experienced professional who has managed Class‑A/top‑of‑market assets and can ensure the property maintains the highest standards. Key Responsibilities
Full financial responsibility for the assigned center, including annual budgeting, reforecasting, and improving net income beyond the approved budget. Prepare and submit monthly and other periodic reports to owners, in a format and schedule determined by the owner, including narratives and variance reports. Ensure correct lease set‑up and termination, manage payables and receivables, and timely calculate, bill, and collect operating expense escalations and CAM recoveries. Collect all billed rents in full and on time. Control costs and improve profitability, proactively identifying and addressing performance issues. Communicate with tenants to improve performance and demonstrate strong, professional relationships that affect tenant retention. Administer associations, coordinating with other property owners regarding shared building systems, common areas, etc. Act as a liaison representing owners’ interests with general contractors and trades during in‑progress construction and tenant improvements, minimizing disruption to tenants, customers, and residents. Develop and implement a construction communication plan to keep tenants, pad users, and residents informed of activities, noise/dust mitigation, access impacts, and safety protocols. Develop and enforce property‑wide rules and regulations. Understand lease terms, ensuring compliance with operating requirements, hours of operation, and use clause. Review tenant accounts and originate adjustments for input into MRI. Approve year‑end tenant reconciliations. Minimize risk by monitoring property, tenant, and vendor insurance, building security, life‑safety policies and procedures, and employee safety. Manage parking garages, overseeing valet and third‑party staffing vendors, and maximizing revenue opportunities during special events. Contract with outside vendors: obtain bids, execute contracts, monitor performance, approve payables, and ensure contract compliance. Solicit competitive bids for services; re‑bid all service contracts every 1–2 years, including security, janitorial, landscaping, etc. Prepare vacant retail space to be ready for showing; explore temporary leasing, merchandising, advertising displays, and place signage in windows. Maintain positive relationships with the local community; stay informed about political and regulatory changes that may affect center operations and take corrective action as needed. Collaborate with marketing on on‑site events, tenant partnerships, holiday operations, business development, and other income‑generating opportunities. Supervisory Responsibilities
Hire, train, and supervise center personnel; manage recruiting, interviewing, hiring, training, planning, assigning, directing work, appraising performance, rewarding, counseling, disciplining, and resolving complaints. Ensure compliance with company personnel policies and applicable laws. Required Qualifications
Bachelor’s degree (or equivalent). 7+ years’ experience in Retail and Mixed‑Use commercial properties. Basic understanding of accounting principles. Customer service and/or customer contact experience. Proficiency in Microsoft Office Suite. Financial analysis skills. Ability to respond to emergencies at any time. Preferred Qualifications
Experience in opening new development properties. Employment Type
Full‑time Seniority Level
Director
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Manages, directs, and coordinates operations for high‑end mixed‑use properties. Accountable to protect, maintain, and enhance the value of assigned asset(s), and to establish and build strong, positive relationships with tenants, colleagues, capital partners, and community partners to maximize the owners’ financial return and benefit the tenants, consumers, and the community. Candidate must be an experienced professional who has managed Class‑A/top‑of‑market assets and can ensure the property maintains the highest standards. Key Responsibilities
Full financial responsibility for the assigned center, including annual budgeting, reforecasting, and improving net income beyond the approved budget. Prepare and submit monthly and other periodic reports to owners, in a format and schedule determined by the owner, including narratives and variance reports. Ensure correct lease set‑up and termination, manage payables and receivables, and timely calculate, bill, and collect operating expense escalations and CAM recoveries. Collect all billed rents in full and on time. Control costs and improve profitability, proactively identifying and addressing performance issues. Communicate with tenants to improve performance and demonstrate strong, professional relationships that affect tenant retention. Administer associations, coordinating with other property owners regarding shared building systems, common areas, etc. Act as a liaison representing owners’ interests with general contractors and trades during in‑progress construction and tenant improvements, minimizing disruption to tenants, customers, and residents. Develop and implement a construction communication plan to keep tenants, pad users, and residents informed of activities, noise/dust mitigation, access impacts, and safety protocols. Develop and enforce property‑wide rules and regulations. Understand lease terms, ensuring compliance with operating requirements, hours of operation, and use clause. Review tenant accounts and originate adjustments for input into MRI. Approve year‑end tenant reconciliations. Minimize risk by monitoring property, tenant, and vendor insurance, building security, life‑safety policies and procedures, and employee safety. Manage parking garages, overseeing valet and third‑party staffing vendors, and maximizing revenue opportunities during special events. Contract with outside vendors: obtain bids, execute contracts, monitor performance, approve payables, and ensure contract compliance. Solicit competitive bids for services; re‑bid all service contracts every 1–2 years, including security, janitorial, landscaping, etc. Prepare vacant retail space to be ready for showing; explore temporary leasing, merchandising, advertising displays, and place signage in windows. Maintain positive relationships with the local community; stay informed about political and regulatory changes that may affect center operations and take corrective action as needed. Collaborate with marketing on on‑site events, tenant partnerships, holiday operations, business development, and other income‑generating opportunities. Supervisory Responsibilities
Hire, train, and supervise center personnel; manage recruiting, interviewing, hiring, training, planning, assigning, directing work, appraising performance, rewarding, counseling, disciplining, and resolving complaints. Ensure compliance with company personnel policies and applicable laws. Required Qualifications
Bachelor’s degree (or equivalent). 7+ years’ experience in Retail and Mixed‑Use commercial properties. Basic understanding of accounting principles. Customer service and/or customer contact experience. Proficiency in Microsoft Office Suite. Financial analysis skills. Ability to respond to emergencies at any time. Preferred Qualifications
Experience in opening new development properties. Employment Type
Full‑time Seniority Level
Director
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