ITIL-Driven ITSM Lead - MSP & Helpdesk

A leading healthcare service provider is looking for an IT Service Management Lead in New York. This role involves overseeing Helpdesk operations, leading IT service management processes, and ensuring high-quality service delivery to over 6000 teammates. The ideal candidate will have significant helpdesk experience, leadership skills, and a strong understanding of ITIL best practices. Competitive compensation is included, up to $110,000 depending on experience. #J-18808-Ljbffr